Customer Ratings & Reviews

This will be three of five Nests I have purchased in the last two years. The first two were installed in my current home and these three are going into a newly purchased home. These are for a vacation home located in Rancho Mirage, CA, a desert community, where temperatures vary wildly, throughout the year. These have saved me hundreds of dollars in utility expense because it learns our habits. However, the greatest advantage is I can control these remotely, not only to set a comfortable temperature, prior to my arrival, but, more importantly, I can check, remotely, to confirm I reset the temps upon my departure. The phone app works perfectly. Even though these seem expensive, you will recoup your cost over time, or very quickly should you have set the wrong temperature, during an extended absence.

While I was out of town I was able to control the temp in my house to make sure my kids and my sister were comfortable. It also learns how I am and when I am home go save the most money. I love this product.

We’ve had the Nest for about a month. It’s great to be able to control your thermostat from anywhere. Plus as the Nest learns it optimizes your energy usage. It was easy to install and well worth the investment especially with the rebate.

i bought this for Christmas and it is the best. it is easy to install. It is easy to program and i love getting messages on how much energy I am using and how I can save more by changing my settings. You Can' go wrong is buying this item.

I love how simple it is to set up and I can connect it to my phone so it learns my schedule with out me having to set a schedule. With it connected to my phone it also knows when I'm home even tho my thermostat is in a location I never walk past.

Works great and an easy install. Don't know if we'll save money but excited to find out.

Let’s be honest, do you really need it? Absolutely not! But, I have to say it does look pretty amazing. It looks like it should be in a Jetsons cartoon. The only thing that bothers me is the price tag and I feel that it’s more about the aesthetics. Very easy to setup and program. I’d definitely recommend this product pretty highly.

Do not be intimidated to install this on your own it's not hard. The instructions it comes with and YouTube online shows you how to install. Take a picture of the way the wires were installed on your old thermostat prior to uninstalling. In doing so this will ensure that your connections are connected correctly. It takes the Nest a couple of days to remember what temperatures you like when you are home and at what times you are home. After a couple of days Nest will ask you if you want it to automatically go into "Away Mode" when it senses you are not home. Keep in mind the Nest system has a 1 degree band and learns your particular home. Sometimes it may seem like the Nest Thermostat's maintenance band is larger than 1ºF, but it’s most likely that your system takes a few minutes to start heating or cooling after your Nest Thermostat tells it to.

I bought this unit to upgrade from Gen 2 because it can both make use of the sensors and it has dual-band WiFi for a stronger signal. It was very easy to install, it looks great, and it’s very intuitive to use, either on the wall, with your phone, or via a voice assistant. I’ll ding it a little bit because the sensor schedule—that is, when the device can be told to use which sensor—can’t be customized. You have 4 pre-set blocks to choose from, and that’s it. But then the trouble started. First I got a dreaded W5 error, meaning it’s WiFi radio was no longer working. I contacted Google for a replacement, which arrived promptly… but it kept getting caught in a boot loop and I couldn’t set it up. A second replacement arrived and wouldn’t correctly read my (very straightforward!) wiring, despite the fact that the one with the W5 error still could. The third replacement had the same issue, at which point I was advised to spend $130 to have a technician inspect my system to verify it was in fact the thermostat that wasn’t working. So after 6 total hours on the phone with customer support and HVAC technicians, and 3 replacement thermostats, I finally got my fourth one: an ecobee. I had it on and functioning in 20 minutes. My experience is probably very far outside the norm. I most likely just had a run of bad luck; I know when I see reviews like this for something I have maybe already talked myself into, I think, “ah but that’s just one guy; he’s unlucky or he did something wrong; that won’t happen to me.” And it probably won’t! But given the sheer number of issues I encountered—from failing components to annoying limitations to inept and sometimes contradictory customer support (who, at the end of the day, are call-center employees and decidedly *not* HVAC technicians)—I’d urge you to strongly consider other smart thermostats. This one is just not worth the risk or the headaches.

Easy to install, program and use. Works great with Google Home for me. Nest thermostat has improved since the first version, Was considering this or the Ecobee and happy with the Nest.

I am extremely happy with my Nest... It looks pretty cool on the wall, with the colorful display and all the information on it... Easy to setup and the best part is you can control it from your phone, anywhere, anytime... Love it :-)

Added two of these to the house and love the ease of adjustment. And the fact that they learn your habits after a few days of adjusting makes it that much better. Now I'm looking forward to seeing if there is a savings on my heating cost.

The Nest thermostat was a very simple install. The instructions made it simple and clear on how to handle the installation. Syncing the system up to my home network was simple as well. It is nice to be able to control the thermostat from the Nest App. I knocked off a star for the price. Yes, the system is clean and functions very well, but in the end it was still a bit hard to make an easy purchase out of it.

Once I figured out that the Nest needs a 24 V supply from the furnace, and got it installed, it has been great. I like the feature that enables me to control the run time via my smart phone. And ability to track how much time it ran each day is nice. Is it saving me money, probably not as much as I'd like, but it does seem to have a tighter temperature control band than my old programmable thermostat.

So far this product has lived up to its name! I really like that I can control it with either my phone or my Alexa. It was easy to install and pretty much walked you through the setup! Also check with you gas/electric company for rebates.

Love the look function and features of our new copper Nest Learning Thermostat. Goes to eco mode when we aren't home but has the house cool when we come back, Love to see how it works in Winter. Very happy with the product so far.

Very happy with this purchase. I love being able to access the nest with my phone and setting the temperature in my house so easily.

I love this thermostat. I read up on so many reviews before buying and I’m so glad I ended up buying it. I can change the temperature in my house from my phone. I would definitely buy again if I move.

The thermostat looks great on the wall and is easy to operate. The mobile app seems clunky and surprisingly outdated for a device with Google branding and backing. While it has been working without issue, I'm skeptical that there will be too many REAL tangible advantages.

No more difficult than any other simple thermostat to install, but rich with benefits. This unit is programmable, controllable from home or away, and learns how to be more efficient and ultimately save money and energy. It looks cool too, so that's a bonus.