Customer Ratings & Reviews

Thing is pretty legit. Way better than our old one. Love the schedule and how it gets smarter every day learning our home/away habits.

Easy installation- Easy operation - Easy on the eyes too. Works well even in an old house with an old system. Tells me how efficient I am and other info that will influence my thought process to save money and keep my home comfortable.

I like the simplistic look with lots of features. I like the ability to control it remotely and it has IFTTT incorporated into it so that triggers can be set to control it as well and it gives it the ability to control it with my Echo Dot.

Very cool looking, scorchingly accurate and a breeze to use and install. Don't believe the hot air from other reviews.

Very easy to install and love the learning feature. Best of all connects to WiFi and can control from anywhere

Traded in a non working 2nd generation for the 3rd. Only had it a week,but so far works perfectly. Quickly learning our schedule and hasn't dropped the wifi even once. Huge improvement from our experience with the 2nd generation. Worth the extra $.

Had Nest since inception. Sold gen 1 to neighbor when gen 2 came out because of humidifier control. Gen 2 been working great until I had to disconnect and rerun wires from hvac to stat for a basement finish. I guess somewhere down the line I shorted out the heater diode and was forced to make an emergency run to Best Buy for a new stat. I really like the looks of the 3rd gen black. Bigger face with larger numbers is perfect for an old man. Controls are almost identical and setup was super easy. It took the info from the old stat and installed it into the new one. I didn't really have to do anything. I always recommend all the nest products to anyone who asks.

I was able to install myself with one call to the Nest help line. We are pleased with the thermostat and love being able to control settings when we are not home.

This is an excellent product. Installation is extremely easy and once it is setup there is not much else to do. I control the temperature with both my iPhone and iPad from anywhere. I also use my Amazon Echo. Couldn't be happier with it.

Works well for my home without a c wire. Setup was as easy as I could imagine the process being, though it takes a little work.

Quite happy with this thermostat, good internet connectivity. The Google home app links my 2 thermostats, Nest Doorbell and Nest at vacation home. Install was easy with App assistance.

Love being able to control the thermostat from my phone and google assistant. Saves you from getting out of bed on nights when you want to change temp. Very easy to install and comes with tools needed.

This product works really well! Easy to install and operate. I love the ease of use on the app as well. Have had zero problems or issues

Easy to download the app and very user friendly. Anyone wanting to save on energy and always be in control, I highly recommend this product!

Love this item, can change the thermostat settings and then it learns. It's really cool and looks much nicer than my old one. If you try to install yourself make sure you turn the unit off or you risk blowing a fuse that can cost $100

I love everything about it, easy hookup, easy use and now its connected to my internet its awesome. those hot nights in bed contemplating getting up to get some cold air circulating, NOT NO more. grab the phone and bam its on in a few seconds.

The nest is awesome. It is really easy to use and simple to program! I am able to turn down the heat when we are away and also warm it up as we are on our way home. Also- it's learning pattern is spot on after only a short time.

This is a fantastic thermostat. The setup and installation are absurdly simple, and comprehensively documented. Even with one small difference in my setup from standard, the online documentation had a solution and I was directed there by the device itself during install. What thoughtful design that is. As for its "intelligent functionality", the Away feature took about a week to learn my habits and the device does a better job than my old unit (programmable) did at keeping things at the temperature it says it is holding. Haven't had a chance to fully rely on the A/C yet, as it's winter, but the heater and fan have been without issue. The A/C was tested and worked during install, however. We really adore the way it "greets" you as you walk by, too. It's non-intrusive, silent, and helpful to see the current status of the system at a glance.

We had this device in our old home and this was the first product we installed in our new house. It's a must. So easy to use, sleek and helps regulate throughout the entire house.

I have no electrical skills. I had questions about the installation on a holiday weekend. I did not expect to get any help. I called anyway. Customer service was not only available on a holiday weekend, BUT they even stayed on the phone with me for over 3 hours, walking me through the ENTIRE installation from out of the box to controlling my heater. The call went late and the agent stayed with me after hours. Answered all my questions without making me feel stupid. Followed up with safety points i didn't even consider. The NEST is great, very nice product. BUT the customer service is where this product shines. UNBEATABLE! You can buy other smart thermostats anywhere, but i bet they're not around on a holiday weekend on a Sunday after hours in the United States. Definitely recommend.