Customer Ratings & Reviews

Easy installation- Easy operation - Easy on the eyes too. Works well even in an old house with an old system. Tells me how efficient I am and other info that will influence my thought process to save money and keep my home comfortable.

Love being able to control the thermostat from my phone and google assistant. Saves you from getting out of bed on nights when you want to change temp. Very easy to install and comes with tools needed.

I like the simplistic look with lots of features. I like the ability to control it remotely and it has IFTTT incorporated into it so that triggers can be set to control it as well and it gives it the ability to control it with my Echo Dot.

I live in Northern Wisconsin and i travel alot because o my business. This is a great device!! I can keep track on the temperature if my home using the app on my cell phone, which is very important during the winter months. I can set the temperature low to save on my heating cost, then when Im on my way home i can open the app and change the temperature so it will be warm when i get home.

Very cool looking, scorchingly accurate and a breeze to use and install. Don't believe the hot air from other reviews.

This is an excellent product. Installation is extremely easy and once it is setup there is not much else to do. I control the temperature with both my iPhone and iPad from anywhere. I also use my Amazon Echo. Couldn't be happier with it.

Traded in a non working 2nd generation for the 3rd. Only had it a week,but so far works perfectly. Quickly learning our schedule and hasn't dropped the wifi even once. Huge improvement from our experience with the 2nd generation. Worth the extra $.

I love this thermostat. It's exactly what you'd expect if it had the Apple logo on it. It's very intuitive which makes it easy to use. Once it's been connected to your home network, you can change the temperature of your home from your phone from anywhere in the world. The only reason I'm deducting a star is that my first Nest thermostat's wifi chip stopped working after a couple years. The thermostat itself still worked but I no longer had remote access to it and since it was outside the warranty period, I had no choice but to purchase another unit. Here's hoping my new one doesn't have it's wireless chip burn-out after a couple of years.

The nest is awesome. It is really easy to use and simple to program! I am able to turn down the heat when we are away and also warm it up as we are on our way home. Also- it's learning pattern is spot on after only a short time.

Love this item, can change the thermostat settings and then it learns. It's really cool and looks much nicer than my old one. If you try to install yourself make sure you turn the unit off or you risk blowing a fuse that can cost $100

Looks slick and learns how uou like it saves my eletric bill! Great product

I love everything about it, easy hookup, easy use and now its connected to my internet its awesome. those hot nights in bed contemplating getting up to get some cold air circulating, NOT NO more. grab the phone and bam its on in a few seconds.

I have no electrical skills. I had questions about the installation on a holiday weekend. I did not expect to get any help. I called anyway. Customer service was not only available on a holiday weekend, BUT they even stayed on the phone with me for over 3 hours, walking me through the ENTIRE installation from out of the box to controlling my heater. The call went late and the agent stayed with me after hours. Answered all my questions without making me feel stupid. Followed up with safety points i didn't even consider. The NEST is great, very nice product. BUT the customer service is where this product shines. UNBEATABLE! You can buy other smart thermostats anywhere, but i bet they're not around on a holiday weekend on a Sunday after hours in the United States. Definitely recommend.

I love this product. My previous thermostat was complicated to program and this was super easy. I love being able to change the temperature in my house from anywhere. Works great with my home security as well. Excellent product.

By far the best thermostat I’ve ever owned. This is the second one I’ve purchased. After falling in love with my first one I bought this one for my other house. I’m replacing a 1 year old smart Honeywell thermostat with this nest one because it’s much easier to use the nest and I don’t have to give instructions to people that stay over. The nest is something anyone can figure out and adjust when they need to, no instructions required. Although my first thermostat replacement saved me lots of money on energy bills I don’t think switching smart for smart will save much but I can’t stand that Honeywell anymore.

This is a fantastic thermostat. The setup and installation are absurdly simple, and comprehensively documented. Even with one small difference in my setup from standard, the online documentation had a solution and I was directed there by the device itself during install. What thoughtful design that is. As for its "intelligent functionality", the Away feature took about a week to learn my habits and the device does a better job than my old unit (programmable) did at keeping things at the temperature it says it is holding. Haven't had a chance to fully rely on the A/C yet, as it's winter, but the heater and fan have been without issue. The A/C was tested and worked during install, however. We really adore the way it "greets" you as you walk by, too. It's non-intrusive, silent, and helpful to see the current status of the system at a glance.

Although I am happy with the two nest thermostats that I purchased I was not happy with the nest website, specifically where you enter what wires your current thermostat has and it tells you if the nest will work. Basically it says the nest will work for me (what it doesn't say is that you kinda have to hack it to work) After reading about horror stories online doing it the way nest says to (for my situation) I went ahead and pulled new thermostat wire to both zones and upgraded my zone relay switch box. I only splurged for the nests because after the sale I got both for 400 then I got 200 back from my gas company as a rebate. In the end I paid 200 total for both which was awesome..... then I had to tack on about 40 for new wire and 110 for the new relay box (not to mention hiring a professional to install the box if you aren't the type of person who feels confident doing the work. I did it myself and it's pretty easy, intimidating but easy). I still saved but now it doesn't feel like such a great savings haha. There are cheaper options that do the same thing but nothing will be as cool as a nest. It's definitely a splurge item. If you plan on just buying this and installing it make sure you have at least 3 wires behind your current thermostat and one of them is a constant 24v (this is assuming you are using the thermostat for heat only, heat and ac will require more than 3 wires)

I really love the nest thermostat. Easy to install, setup and use.

I have had all the generations of Nest Thermostats. I love em. Great product. Easy to install. Great warranty and great customer service when an issue arrived with an earlier model. Cannot say enough nice things about Nest. Highly recommend!

Easy installation and set up. App is simple and easy to navigate. I love the convenience of controlling the temp from my phone. I have had it for a month now, no complaints.