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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers consistently note that the product is highly regarded for its ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also appreciate the straightforward installation process, elegant design, and the flexibility of its connectivity features. While the device is well-received overall, some individuals suggest carefully reviewing compatibility requirements before purchase and have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 16,031 reviews
  • Rated 5 out of 5 stars

    Can’t believe I waited so long to get one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already see a change in my electric bill after one month. The programming feature is fine, but when I forget to turn it up when I’m at work, I often look to see it already changed the temp for me. Have the option to see the current weather and forecast in the main screen is also nice. Installation is SUPER EASY!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome to Use. Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was really easy to set up. It is great to set the temp if you leave and forget to change the thermostat.. Also can get the place warm or cool as you head back from work. Way cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smarter than you think!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why’s not to like? (the price?) They’re sleek, it works with temperature sensors if you want. So it can make a room a specific temperature at a programed time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 months in and a fan of the Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far I have been very happy with the Nest Thermostat, which replaced a standard 5-2 programmable thermostat. Installation was a breeze, though the smaller profile of the Nest left an exposed unpainted area that was behind the previous, larger thermostat and which needed to be repainted. The Nest learns your standard schedule very quickly, and it is easy to make changes on the go from either the thermostat itself or from the Nest app. I am also a big fan of the "auto away" feature that turns down the heat when you are away from the home (it detects "away" based on a combination of motion in front of the thermostat and (optional) location services on the Nest app). I would definitely recommend upgrading the the Nest, especially if your utility company offers a rebate on the purchase of a smart thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great next-generation thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great next-generation thermostat. I have so much control and can save so much money on my energy cost with this learning thermostat. It only took me 30 minutes to install and I'm no electrician! I love the history feature and the scheduling.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks really nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was kind of an awful experience, I was number 70 in the queue on a phone call and I kept dropping me. However, we really like the app with our new thermostat. It was actually easy to install, just annoying that we had been on the phone for 2 hours trying to find out if it was compatible, because that's what the instructions said to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We installed ourselves, it’s stylish and has many features. It’s terrific product and connects to internet easily so we can adjust temperature before returning home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy install and the sun block is a nice feature. I like the fact I can see the history and see how this is saving us already. Install was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Positives: 1) easy installation - took me 20 minutes 2) easy to use app and integration to Google Home 3) routines and learning are simple to configure Negatives: None - product has worked perfectly from the get go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great thermostat that learned our preferences quickly. Installation was really easy according to my husband. Hopefully it will help us save on our utility bills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat. Was difficult to match with my AC and almost returned it after two customer service people couldn’t resolve. Then I escalated it and a Supervisor helped resolve the issue. Their support is in the US and the people are trying their best to help. The system is functioning flawlessly and I can control it from any place in the world. Also I got it programmed so it goes high after we are out in the morning and it drops down just before we come back from work and it drops lowest around 3:00 AM just before my wife is getting her hot flashes. Happy customer. Looking into other Nest products. Pricy but will get their smoke detector and the alarm if they drop the price on this one, camera if they drop the monthly price. Pricy but you get what you pay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Nest…. Easy setup.. change the temperature from anywhere… the red and blue controls light up to show whether heating or cooling is taking place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thermostat!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The eco setting is great as it doesn't really keep up with a routine set in alexa. Its easy to use. And looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loves to learn

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat learns my habits so well. I never have to change the temperature. When I leave the house it raises the temperature. When I get home it lowers without me moving a muscle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of Use, Customer Service, & Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started with a rebate offer from Ameren that intrigued me to try this smart devise. I was a bit nervous with the installation, but after watching several videos I felt I could achieve this on my own with limited knowledge of installing anything. I was amazed at the ease of installation, but did have to call in with a wiring question. I was surprised that someone took the call on a Saturday afternoon and walked me through the wiring. They stayed on the phone until the unit worked properly. They even followed up a few hours later which I really appreciated. The mobile app works perfectly. It does seem to be learning my pattern which will save me a few bucks her and there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A decent product that fulfills my needs. Easy to install although it took a while to get my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart learning

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat works as intended. The learning feature takes time but it is worth it. One doesn't have to keep changing the temperature everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The auto out of home and coming back home doesnt work as well as i wanted it to... but it works sort of. All in all, its a decent thermostat, main thing for me is that it was better than whatever i had installed originally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. easy to install and works perfectly so far. We love the history function and our ability to manage remotely. Also the function that lowers the thermostat when no one is home. Good investment and you wont be sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got two nest thermostats for my house (upstairs and downstairs). I wanted a thermostat which I can control over an app and cool the house before I come in the evening. It works great and adapts to your schedule. Highly recommended.

    I would recommend this to a friend