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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers consistently note that the product is highly regarded for its ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also appreciate the straightforward installation process, elegant design, and the flexibility of its connectivity features. While the device is well-received overall, some individuals suggest carefully reviewing compatibility requirements before purchase and have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 16,031 reviews
  • Rated 5 out of 5 stars

    Best purchase EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so much happier with this thermostat than with the one I had before. Its super easy to install and set up. it learns how you like things and just does it on its own. The home and away settings maximize your energy savings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this thermostat so easy to use especially because you can control it with your phone and it tells you how many hours you used it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Themostat for a busy family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Still learning about the software but getting ready for summer. I downloaded the Phone App so I can adjust without being home. Nice quality and updated right away after connecting to the internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install, following the instructions. Simple to operate from home or away. Set up was straightforward through the “setup” routine. Am very pleased. Also I get a $45 rebate through my local utility company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light years ahead of my old thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest thermostat is so convenient! I can adjust the temp from my phone, plus it keeps track of my habits and auto schedules. My old thermostat was so hard to program and understand. The nest is the way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect. Looks great. Happy to control the air handler through my phone. Eco mode allows to setup temperatures when the Air handler should work saving electricity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Now I’m spoiled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this gadget because it was on sale, works with google and just wanted a nice update to our thermostat. It was super easy to install, it looks great, works with google and I love that it has an app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good for gas boilers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one nest 3.0 and 3 “e” class stats during the upgrade of a 50 year old boiler for baseboard heating. The app has worked well so far, a couple crashes, but mobile adjustment and geofencing seem to be working right. It seems to have quickly figured out the warm up cycle but hasnt dialed in the overshoot yet, but seems to be dialing it in and may yet work out. Chose this one over some Honeywell products which the installer wanted to use. I can’t say how much energy they are saving because my new boiler is far more efficient, but I can say that the UI is easy to use and the manufactured quality is pretty good. Nest logos aren’t perfectly centered at the 12 position on the face, but close. Otherwise look and feel on the all black is quite good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have but don’t necessary

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have. Isn’t something you have to have but is cool if you have it. Easy to install and the app is pretty cool and convenient. Is pretty expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replaced earlier model Nest

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Nest replaced an earlier model Nest that did not seem to work correctly. The new Nest works as expected without any issues. Easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, but points to consider....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an absolute must have product to control your heating/cooling system. HOWEVER, there are a few important things to know, which I've learned after owing my first version of this thermostat for almost 5 years and recently purchasing a new one. First, it is very important to remember that 4 wire systems can work with a 3rd gen Nest, but with a big caveat. You will either get enough trickle charge for the thermostat to last your ownership of it, or you will have to buy a 24 Volt Transformer C Wire Power Adapter for Nest (recommend googling it) to offer supplemental power. I know this now because I had a 4 wire system that failed to power the device after nearly 5 years of my ownership. Secondly, find out if your heating/cooling system has a C-wire on board, even if you currently have a 4 wire system. Mine did have this so I was able to pay a qualified technician to run a new 5 wire system to my new thermostat. But as I stated in the previous point, if a 4 wire is your only option, then refer to the adapter reference in my previous point. A final recommendation I have is to keep a manual style heating/cooling thermostat on hand to back this one up should an extended power outage or software/device malfunction occur. As nice as it is to be on your home's WIFI network and be able to program, use the smart functionality of the thermostat and be able to access remotely, it is smart to have a back up thermostat.....which I also learned the hard way. Best of luck on this purchase. If expectations are properly set, you're going to love this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Works really well and looks good too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Thermostat

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to use. I can control the temperature in my home when I am away and prior to get there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a thermostat I could control remotely, including sitting on the couch. Took a little getting used to, but it performs well. Very satisfied

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Dewey, we're happy that you chose Nest Thermostat. Other than having an awesome, smart thermostat for you, we also have a dedicated team of support specialists, ready to help you with your support needs. You're more than welcome to contact us using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nest Thermostat Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is so easy to use. Works great on the application. We have seen a good difference in our bill, and we are helping stay green. Highly recommend Nest thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased two nest's for our home and couldn't be more pleased with how well they work. Very user friendly and easy to setup. Took maybe 5 minutes to install each one. The materials and design are top notch and the included base plate is appreciated. The "airwave" feature is pretty slick too! We had honeywell smart wifi thermostats before, which had a nice large touchscreen but the nest is in a different class even though it's similar in price. HIGHLY recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylish and packed with features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. They give you very straightforward directions so you can install it yourself. I've never messed with a thermostat before and installed it myself in about 20 minutes. Features are obviously great, too. You can set an "eco" range for when you're out of the house. It will allow the temperature to drop to the minimum you set or rise to the maximum you set so that the air/heat isn't running constantly. It will then use the motion sensor and/or the location of your phone to know when to turn the air back on. Only thing I would add would be the ability to start heating or cooling the house before you get home, but it seems to only start once your phone reaches your house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't know why I waited so long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought I would actually enjoy a thermostat, but this one is really great. I like the app on my phone that allows me to adjust the weekly schedule and see my usage. It was also really easy to install and looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant go wrong buying the Nest 3rd generation thermostat. It is super easy to install. The box includes everything you will need to install including a screwdriver. This thermostat will learn your schedule and help you save money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase & money saver

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great purchase, easy to use, and very convenient to have. Set it on a decent schedule, set your preferred eco temperature for when no ones home, then watch as you save a lot of money on your electricity bill. Only complaint is that it’s marketed as not needing a “C wire” (common wire), but in reality unless you have the micro usb plugged into it the base of it (not sure how you’d pull that off if it’s hooked up to your wall), you’re gonna need a C wire for it to function correctly. There’s various kits and workarounds for that though, just keep that in mind when installing!

    I would recommend this to a friend