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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers consistently note that the product is highly regarded for its ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also appreciate the straightforward installation process, elegant design, and the flexibility of its connectivity features. While the device is well-received overall, some individuals suggest carefully reviewing compatibility requirements before purchase and have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 16,031 reviews
  • Rated 5 out of 5 stars

    Best smart thermostat out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is great, works with google home, great app integration, you can tune the ac on the go, so when you get home the house is just at the right temperature. Perfect for the Florida weather!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easily programmable, but must be constantly online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this since my children each have one. Replaced an older programmable (not connected) thermostat. If you want to protect your privacy by restricting location, you must manually set the "home" and "away". This thermostat "learns" by looking for patterns in your home-away designation. It also has recommendations for energy efficiency. If you have regular patterns, this will effectively adjust your temps. There have been minor reports regarding loss of memory and function, however these seem to have been addressed through firmware updates. The controls are problematic if your Internet connection is dicey. Thus a strong wired primary with a wireless repeat connectivity is a must. Thermostat can be controlled manually at the wall in the event of loss of Internet, but remote operation is absolutely reliant of connectivity. This is a problem with all IoT. This can be wired to furnace/AC via a four or a five wire connection. Some thermostats require a five wire connection and many existing furnace hook-ups do not have them. Check the wires before purchase. Spent more time spackling/painting wall than installing since even with optional faceplate there was still uncovered surface. Installation w/o faceplate a more modern, pleasing look. Recognizes when you are in motion, so if themo is installed in an area where humans do not roam...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Provide flexibility to control home temperature from anywhere. great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Love the fact I can change the temp while away from home. Super easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support Outstanding, Thermostat Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When 1st installed the nest Thermostat the temperature reading was 3-4 degrees off from every other thermostat/thermometer I had. I called Nest for assistance. The initial tech verified all the wiring was correct then referred me to tier 2. This tech verified all the settings in the thermostat and when he found nothing wrong there suggested we reset the thermostat and start over from scratch. Once we performed the reset and reprogrammed it the thermostat started reading within 1/2 degree of the thermometer I had hanging on wall next to the Nest. Both Technicians were very professional and helpful. The thermostat has been working flawlessly since. I love the way it learns the temperatures we want during the day and adjusts temp when we are gone for long periods of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly satisfied with the purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have moved houses, inheriting and installing a variety of thermostats in the last several years. After again researching options and talking to the technicians when we recently upgraded our A/C, we went with the Google Nest throughout our home. There are less expensive choices on the market, but for us Google Nest has proved to be the right option. We like both the clean design and easy user interface. We prefer to turn a dial to control the temperature than to use a touchscreen or buttons, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The beginning to a full home automation project

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Thermostat is fantastic! I installed it myself, super easy. The nest is my first step to Home automation. This smart thermostat is amazing. The Nest app allows me to control the nest from anywhere. This is a must buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Imagine laying in bed at midnight and you wakeup sweating because it is too dang hot in your house/apartment. You don't want to get up and walk all the way to your livingroom to simply turn off the heat, or turn on the A/C. This nifty little device allows you to do all that, while you're laying in bed. You simply grab your phone, pull up the app or Google home, and just turn it to whatever you want. Another benefit, is that it learns your patterns. This is a great thing because it will know, after a while, that you are going to work. It will turn itself off and wait until before you come home to turn back on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly and energy efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The options on the thermostat are useful and very easy to follow. The installation was also easy. Helps save a lot of energy, especially when you're not home in the daytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great thermostat and easy to install. The app works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not very tech savvy and rely on google and YouTube for a lot! The best was so easy to install and set up! I love that if I’m chilly I can kick the heat up with out having to run to the thermostat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The nest installed

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would absolutely recommend the nest from Best Buy. We love ours. They will send professional experts to install. Always use Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is stylish and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat has the look I was wanting in a smart thermostat and is easy to use. Check to see if your local power conpany is offering a rebate. Pick this up while it’s on sale for you and a relative or friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New savings

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very modern and easy to work and setup. Saving in electricity bill. I would definitely recommend this product for purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat works as promised and adds a little tech appeal to my living room. I’ve only been using it for a month now but it has started to learn my personal living habits and adjust itself appropriately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat is great!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised and more. The only issue I’ve had has been the scheduling function. I did figure it out, and I’m really happy with the ease of operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I love the Nest Thermostats. Not having to turn up and down the heat during the winter has been a treat. Once the thermostat learns you're behaviors it's amazing not having to ever touch them again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product but not as simple as it seems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this product because being in AZ th etemp can fluctuate quite a bit during the year. The setup was easy and the instructions via Google and other YouTubers was easy to follow. My issue was mainly the network connectivity and the 'learning'. I initially had it connected to my 5GHz wifi network, but it kept randomly disconnecting. I guess it is because I customized the frequency due to close neighbors, but it is still annoying. I switched to the 2.4GHz network and no connectivity issues. As for the learning, this issue could be because my wife's schedule always changes week to week. Also, sometimes we notice the location tracking to turn on the eco mode only sometimes works. As for performance, the nest itself is much better than the basic thermostat and the AC responds immediately with any temp adjustments. Just be aware that it will take time to learn the app and configure it exactly how you like. Once that happens the product is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful and convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this and it has been really useful, we were able to monitor the usage of the AC, control during vacation, and even adjust the temperature when my in-laws were visiting while I wasn't home. I was so easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is so easy to use and install. You really don't even need a "NEST PRO" to install it. I've never even cared about thermostats, as long as I am comfortable. You just slide the color coded wires into the correct slot and fire it up. Just make sure you turn off the power to the cooling and heating systems first before starting the installation process. The whole installation should only take 20 minutes. You will save so much money with rebates and more efficient power use. Please buy it! P.S. my house is a lot more comfy now especially since I can control my heat with my phone.

    I would recommend this to a friend