Customer Ratings & Reviews

I got this product because being in AZ th etemp can fluctuate quite a bit during the year. The setup was easy and the instructions via Google and other YouTubers was easy to follow. My issue was mainly the network connectivity and the 'learning'. I initially had it connected to my 5GHz wifi network, but it kept randomly disconnecting. I guess it is because I customized the frequency due to close neighbors, but it is still annoying. I switched to the 2.4GHz network and no connectivity issues. As for the learning, this issue could be because my wife's schedule always changes week to week. Also, sometimes we notice the location tracking to turn on the eco mode only sometimes works. As for performance, the nest itself is much better than the basic thermostat and the AC responds immediately with any temp adjustments. Just be aware that it will take time to learn the app and configure it exactly how you like. Once that happens the product is good.

This thermostat is great, works with google home, great app integration, you can tune the ac on the go, so when you get home the house is just at the right temperature. Perfect for the Florida weather!

I never thought I would actually enjoy a thermostat, but this one is really great. I like the app on my phone that allows me to adjust the weekly schedule and see my usage. It was also really easy to install and looks great!

The app is easy to use. The product is great. Best Buy’s installation team was smart and quick.

You cant go wrong buying the Nest 3rd generation thermostat. It is super easy to install. The box includes everything you will need to install including a screwdriver. This thermostat will learn your schedule and help you save money.

Expensive but you get quality and ease of use. Works great. Installation was very easy and supports practically any type of unit out there. It looks great on the wall.

I’m not very tech savvy and rely on google and YouTube for a lot! The best was so easy to install and set up! I love that if I’m chilly I can kick the heat up with out having to run to the thermostat!

Bought this since my children each have one. Replaced an older programmable (not connected) thermostat. If you want to protect your privacy by restricting location, you must manually set the "home" and "away". This thermostat "learns" by looking for patterns in your home-away designation. It also has recommendations for energy efficiency. If you have regular patterns, this will effectively adjust your temps. There have been minor reports regarding loss of memory and function, however these seem to have been addressed through firmware updates. The controls are problematic if your Internet connection is dicey. Thus a strong wired primary with a wireless repeat connectivity is a must. Thermostat can be controlled manually at the wall in the event of loss of Internet, but remote operation is absolutely reliant of connectivity. This is a problem with all IoT. This can be wired to furnace/AC via a four or a five wire connection. Some thermostats require a five wire connection and many existing furnace hook-ups do not have them. Check the wires before purchase. Spent more time spackling/painting wall than installing since even with optional faceplate there was still uncovered surface. Installation w/o faceplate a more modern, pleasing look. Recognizes when you are in motion, so if themo is installed in an area where humans do not roam...

When 1st installed the nest Thermostat the temperature reading was 3-4 degrees off from every other thermostat/thermometer I had. I called Nest for assistance. The initial tech verified all the wiring was correct then referred me to tier 2. This tech verified all the settings in the thermostat and when he found nothing wrong there suggested we reset the thermostat and start over from scratch. Once we performed the reset and reprogrammed it the thermostat started reading within 1/2 degree of the thermometer I had hanging on wall next to the Nest. Both Technicians were very professional and helpful. The thermostat has been working flawlessly since. I love the way it learns the temperatures we want during the day and adjusts temp when we are gone for long periods of time

Wonderful once up and running. Despite claiming to operate without a common wire, I found in the winter if the furnace hadn't run for a prolonged period, the unit ran solely off battery, which eventually led to the battery dying. Luckily I had a common wire already in the wall (never connected since previous thermostat was battery operated), and connecting that to the Nest and the furnace solved the problem. I would caution those who do not have a common wire to be diligent in testing that their system will support the Nest's power needs should they purchase this device.

The thermostat works as promised and adds a little tech appeal to my living room. I’ve only been using it for a month now but it has started to learn my personal living habits and adjust itself appropriately.

This thermostat has the look I was wanting in a smart thermostat and is easy to use. Check to see if your local power conpany is offering a rebate. Pick this up while it’s on sale for you and a relative or friend.

My new best works great. It does ev they say it does, and does it well. When I go out I put it on AWAY, and the temperature lowers. When I get home it automatically goes back to the normal temperature

The Nest Thermostat is fantastic! I installed it myself, super easy. The nest is my first step to Home automation. This smart thermostat is amazing. The Nest app allows me to control the nest from anywhere. This is a must buy!

My wife and I love the Nest Thermostats. Not having to turn up and down the heat during the winter has been a treat. Once the thermostat learns you're behaviors it's amazing not having to ever touch them again.

The options on the thermostat are useful and very easy to follow. The installation was also easy. Helps save a lot of energy, especially when you're not home in the daytime.

This is a great thermostat and easy to install. The app works great!

Works as advertised. It has made keeping my home at the temperature I want when I want extremely easy. Using the nest app has been a wonderful experience.

This thing is so easy to use and install. You really don't even need a "NEST PRO" to install it. I've never even cared about thermostats, as long as I am comfortable. You just slide the color coded wires into the correct slot and fire it up. Just make sure you turn off the power to the cooling and heating systems first before starting the installation process. The whole installation should only take 20 minutes. You will save so much money with rebates and more efficient power use. Please buy it! P.S. my house is a lot more comfy now especially since I can control my heat with my phone.

Excellent product, easy to install, you can see the savings from the first week.