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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers consistently note that the product is highly regarded for its ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also appreciate the straightforward installation process, elegant design, and the flexibility of its connectivity features. While the device is well-received overall, some individuals suggest carefully reviewing compatibility requirements before purchase and have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 16,031 reviews
  • Rated 4 out of 5 stars

    Great and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is well designed, easy to use and aesthetically appealing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a total novice at anything mechanical or electrical. I watched a couple of installation videos online and felt like I was ready to go in no time! The hardest part was just getting the stickers on the wires to label them and then poking them all the way into the holes during installation. I only had to go back and push one additional cord in more but I wouldn't have known that if the Nest Thermostat hadn't done such a stellar job of identifying the fact that it wasn't all the way plugged in and letting me know exactly what to adjust. Even if it doesn't save me money on my A/C bill (only time will tell), I love the app, the ease, and the fact that I can see the temp from several feet away. 10/10 Would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEST

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and to use. I would def never go back to the same old thermostat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does whats its spouse to. you can change the temperature from anywhere in the world. learns fast so you don't have to keep messing around with your thermostat every night, specially if you are on a busy schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and very easy to setup have had no problems with it would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product but no Homekit compatibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat is very easy to install. The instructions are easy to understand and follow. Connecting to the WiFi was as easy as any other device. Unfortunately, if you have an Apple product you'll need to use the app as there is no Homekit support for voice control. No, "Hey Siri set the temperature to..." for you! :(

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced very old Honeywell thermostat with the google nest and we like the way it learns and adjusts the temperature. Very nice features and Also looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app is easy to use. The product is great. Best Buy’s installation team was smart and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to use and it does an excellent job. Love everything about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is the Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest is easy to install and works well. I would purchase it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as Described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slowly making a smart home and this thermostat really makes it easy to get the most out of controlling my home environment. Saves money on utility bills and allows remote control as well as voice commands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to install and use. I went to nest.com and got a wiring diagram and watched an install video, all before I purchased the unit. It took about 15-20mins to install…with patching the wall and paint from the old t-stat about 1.5 hours. I really like having the ability to access the thermostat via my phone. The location of the t-stat in my house is in a place where auto away really won’t work. So, I have turned the auto away feature off and tweaked the schedule that the nest came up with. My power bill is norm $180-$200 this time of year and the bill after installing the nest it was $169; so far so good on reducing energy usage. It’s working as advertised. I have had no issues with the battery. I’m very happy with the purchase and would buy the unit again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We already have a nest and I love the ability to control it from away, the learning ability of it and the monthly reports. We bought an additional nest to put in a. new property we just bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'd give it 10 stars if I could!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a brand new 'smart' Honeywell that I could not stand. Within 2 weeks I had it removed and replaced with this wonderful device. OMG I absolutely love this thing! It took about 2 solid weeks for it to learn my routine and it seriously learned it! It goes to 78 when I leave (what I set it at when I'm away) and at some point before I get home it drops to 74 (which is what I like it to be at when I'm home). Then around bedtime it drops to 72 (my sleeping temp). And I can control it anytime, from anywhere, on my phone. I also love that it works with Alexa!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest thermostat is an awesome product. I love being able to control the temps in my home from my cell phone. It really does learn your tendencies, and works on saving you money on heating and cooling!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great addition to my house. Love being able to change the temp if I’m not home! The thermostat was easy to install and and easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant about purchasing a WiFi based thermostat with a heating unit in an older home. It was easy to setup, and worked well with everything. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Learning Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always Wanted One of these. Pretty Easy to Install . I love that I can control this from my Phone . And this Nest learns How I like to stay Warm OR Cool

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4/5 dont like that it self adjusts to what it want

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4/5 i like the sleek look and feel. Intergrstes with my google cameras. Love that it wakes up the screen when i walk near it. Only downside is that it does what it wants even after ive turned some of the features off. I know its a smart device but sometimes i find my temperature too low then too high. Then self adjusts for economy mode. Feel like i have to constantly be checking temperature to make sure its where i like it.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi there,
      Thanks for sharing your experience. We're sorry to hear that your Nest Thermostat is automatically adjusting the temperature. To better assist you, please reach out to our support team with more details about your situation: https://support.google.com/googlenest/gethelp? Nest

  • Rated 5 out of 5 stars

    Best thermostat on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't mind the high sticker price, the Nest 3rd Generation is the best looking and functional thermostat on the market. Easy to install and use, would definitely recommend this to other homeowners seeking the best.

    I would recommend this to a friend