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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers value the product's exceptional ease of use and reliable overall performance, which are the most frequently praised features. Users also appreciate the convenience of smartphone remote control, straightforward installation, and the device's elegant design. While the connectivity options are well-regarded, some customers suggest carefully reviewing compatibility requirements before purchase. Additionally, a small number of users have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 16,031 reviews
  • Rated 5 out of 5 stars

    Loving my new thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and set up were easy enough. Being able to control my thermostat remotely is a definite plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart thermostat super saving $$$

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this since February 2021 and have had nothing since the day purchased it. I bought it through my "President's Day offer. This smart thermostat super easy to set up when I'm comparing other products in the market. I would say the smart thermostat I purchased after a long time of research. Not only that easy to use with the 'Google Home" App as well. I believed I can recover this investment cost within 2 years. I mean my home electricity bill. I'm a certified IT professional & tech guy. Do not hesitate and buy, buy, and Best Buy!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4/5 dont like that it self adjusts to what it want

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4/5 i like the sleek look and feel. Intergrstes with my google cameras. Love that it wakes up the screen when i walk near it. Only downside is that it does what it wants even after ive turned some of the features off. I know its a smart device but sometimes i find my temperature too low then too high. Then self adjusts for economy mode. Feel like i have to constantly be checking temperature to make sure its where i like it.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi there,
      Thanks for sharing your experience. We're sorry to hear that your Nest Thermostat is automatically adjusting the temperature. To better assist you, please reach out to our support team with more details about your situation: https://support.google.com/googlenest/gethelp? Nest

  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in the process of automating our house. Thought I would get the Nest to help the process. Seems like the Nest has learned our habits and is running perfectly. I am some what of a nerd and track everything even down to my utility usage. During this process I have been tracking everything over the past 4 years but have made a effort not to make any additional changes to our house this month (no more insulation, LED lighting, etc) just to see what my savings will be over the same period last year. I love the history feature that lets me see my heating/cooling usage during the past 10 days. I will know in about a week or so what my payback time will be. I cant wait to see what I've saved. I know, I need a life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical. My husband is the techie who wanted this when our old thermostat became unreliable. I’ve been so impressed. What I’ve appreciated most is that it “learns” our patterns and sets the temps accordingly. It’s saved me a lot of “oh no, did I turn it up while we were gone?” Furthermore, the ability on the app to confirm the temps in the house while away is golden.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a lifestyle. Work wells with nest sensors in other rooms. Easy to adjust temperature remotely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat Is Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set up my Nest thermostat using a PC then downloaded the Nest apps to our mobile phones. The apps work beautifully and I am able to make changes via the PC as well. My Alexa device also works with the Nest. I simply say "Alexa, lower the hallway temperature to xxxx degrees," etc. I have had the thermostat for about 2 months and only needed to reset it once, when I installed a new router. During a recent thunderstorm, during which we lost electricity for 14 hours, the Nest came up automatically and I did not need to reconnect it to the household Wi-Fi. I have added two users to our Nest household and we have had no difficulties in multiple users controlling the thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elated with this thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks beautiful, it so easy to instal, to use. The convenience of so many ways to schedule its functions which are so many! Not having to get out of bed to change it's setting is just marvelous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good smart thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was simple and quick. Product looks great on the wall. You can hear the system stop and start when controlling from your phone. Hopefully see some energy savings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Update the software, then add to your app

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Product to use. Setup is a little challenging if you are using the nest app or google home. In order to connect to a device you need to manually update the software on the device prior to connecting. To complete this task, connect your wifi at the unit level, then in settings check your software version for updates, update. Once completed you will be able to add the thermostat to your connected device. Our building has 16 units all running on one app, super easy to program and control weekly schedules. Highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually really love this product. We upgraded from some old thermostats whose programming was stuck and these are awesome. Easy to install, looks incredibly nice, and works great. Don't have any ideas on how well it works long term yet, but I'm happy. We did have an issue with one and had to exchange it, but that's it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes controlling the temperature so much easier than the thermostat that came standard. My husband controls it from his iPhone and he loved it so much he has bought a nest cam and a nest doorbell cam.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our google nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat. Probably the best convenient feature is being able to control my ac unit from my phone while I’m away. Overalll very good thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and so intuitive! Once you have it up and running, you'll wonder why it took you so long to purchase in the first place! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, looks sleek especially in black. Check to see if your electric company provides rebates as I was able to apply a coupon rebate in addition to the sale price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how my thermostat learned to turn down at night by it's self and turn back up in the morning. Looks great on my wall and very easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest thermostat is very stylish, modern looking. The best feature about this thermostat is that you can control the temp of your house anywhere once it is set up and connected to the internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased, installed and programed nest thermostat myself. Very easy to use, love that there is a mobile app, so I can change the temperature when I am away from home. Great for energy savings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Changed my life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this changed my life, plus was super easy to install. It is really easy to use. I got some money off on my new AC when they learned that I had nest and wouldn't need their included thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Nest thermostat (I move a lot) and i've loved each one of them. I've installed all three of the thermostats and I know little to nothing about electrical or HVAC work. There is a Nest compatibility website you can check to ensure your HVAC system would be compatible. My new home came with a Honeywell Lyric device that couldn't compare. Although the Honeywell Lyric was brand new, I immediately spent the money for Nest and have been very happy. I won't be getting the full Nest suite for this home because the other products haven't proven as essential the thermostat. The local incentives and rebates make it even greater of a value.

    I would recommend this to a friend