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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers value the product's exceptional ease of use and reliable overall performance, which are the most frequently praised features. Users also appreciate the convenience of smartphone remote control, straightforward installation, and the device's elegant design. While the connectivity options are well-regarded, some customers suggest carefully reviewing compatibility requirements before purchase. Additionally, a small number of users have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 16,031 reviews
  • Rated 5 out of 5 stars

    Older Manufacture Home - Not Compatible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so excited to get this thermostat. I wish Bestbuy would have stated this device requires a "C" wire to power it. My home has air handler built into heat pump system, 26 years old. My current Honeywell thermostat is powered by batteries NOT by a live wire. You take batteries out and old thermostat goes blank. The 2nd clue was there was no breaker to kill power to thermostat. It took 2 appts with geek squad to figure this out. Bottom line, this sweet device is not compatible with all units. I'm hoping once the new AC is installed down the road, I can purchase this Nest and try again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of machinery that adjusts the temp easily and visually stunning in my house. Got a rebate with my city!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Perfect for a cabin so you can set temperature before you get there or if you forget to turn it off when you leave it will self adjust. I bought two

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving the savings!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since installing the Nest I have seen a difference in my energy bill. Being able to control the Nest from my phone is amazing. I can have the place warm by the time I reach home from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Nest thermostat

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learning to love technology. My family loves it.Wish we would have made the change sooner. It looks really nice too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a like bit of research and a few phone calls with support to install but I managed to figure it out. It's great, I enjoy changing the temp from my phone from anywhere in the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love being able to adjust thermostat from my bed!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product - easy to use. I don’t remember how we lived without them. I love being able to control temp from my bed !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and beautifully designed thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for less than a month but it has worked excellent so far. It took a while to convince my wife to let me purchase this but with a rebate incentive from our local energy company I was able to seal the deal. It was relatively easy to setup and only too 2 weeks to determine our schedule. The motion sense if highly accurate and with the IFTTT app you can have it double as an alarm system telling you when there is motion in your house. The app is well designed but can only have one person login at once, which is a pain for a 2+ person household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat - links to cell phone to modify temps based on when we're in house or not. Was pretty easy to set up by myself at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had our Nest for a while. Works great. Love the COOL-HEAT mode. Does a pretty good job of learning your habits. Good for the energy bills!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, very easy to set-up and love that you can control it from the app on your phone. We also love how it communicates with the Nest Protect, Nest cameras and other products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to have full control from my phone whether I’m home or not. The eco mode is great too. I’ll also add that it does a descent job at learning your routine as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent thermostat

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my nest thermostat. Works with my 2 wire furnace. I like the design of this model better than the new one. I like how solid and well built it is. I can change my settings from anywhere I have cellphone service. Easy to program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for what we need it to do, love being able to adjust thermostat without having to get out of bed and going downstairs. Great results so far with cost savings too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy keeps me informed of the time it will take to adjust the temperature and uses wifi to connect with my smartphone to make further adjustment upstairs or downstairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works great and easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure your old thermostat is compatible with the nest thermostat on their website before purchase. The nest thermostat works great and was incredibly easy to setup. Love the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The thermostat to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this after I found out that I didn't need a C wire to use it. I had suspected my old thermostat of needing replacement for a while. I bought this and a Nest Protect at the same time. I have to say that this thermostat doesn't disappoint. I have it set to two degrees higher temp in my house than my previous thermostat and it is keeping my house cooler. I also like the auto-away feature where it senses my phone's location and will automatically jump the temperature up to save power when I am not in the vicinity of my house. I haven't had a problem with it yet, except that my kids think it is cool and keep changing the temperature manually in the house when they are home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beyond easy to install, simple to use. Not quite sure how well it learns our habits because we tinker with the temp ourselves. Remote control through iPhone is terrific. Great looking as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest system is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Nest thermostat. Not sure if I am saving any money on energy, but it works very well and its handy to be able to change things from your phone. Just wish it worked with Apple MyHome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected! Very happy with my purchase!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. I upgraded the original 1993 thermostat in my house that is actually controlling my geothermal unit. I was told that the Nest would not work however after a little research and the peace of mind knowing I could return the Nest if it didn't work I gave it a try.....boy am I glad I did. The ability to control things on the go is VERY nice and I love the way it looks. Honestly I don't really like the "learning" function of this device but that was very easy to turn off and I'm really liking everything else about this device.

    I would recommend this to a friend