Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 483 reviews
(483 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Should have made the switch sooner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should have bought a smart thermostat sooner. I can already see the difference in how it manages my central ac and I’ve only had it about a week.
This review is from Google - Nest Learning Thermostat (4th gen) with Nest Temperature Sensor (2nd gen) - Polished Obsidian
I would recommend this to a friendRated 5 out of 5 stars
New Nest is worth the upgrade
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the updates to the new Nest, thank you, highly recommend
This review is from Google - Nest Learning Thermostat (4th gen) with Nest Temperature Sensor (2nd gen) - Polished Silver
I would recommend this to a friendBrand response from Google Nest Support
Posted .Thanks for the two thumbs up, Shaybird! Happy you're part of the Nest fam.
Rated 5 out of 5 stars
Awesome upgrade from 2nd generation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best thermostat on the market and awesome upgrade from 2nd generation. I wish I could adjust brightness other than good thermostat
This review is from Google - Nest Learning Thermostat (4th gen) with Nest Temperature Sensor (2nd gen) - Polished Obsidian
I would recommend this to a friendBrand response from Google Nest Support
Posted .We wanted to let you know that we’ve started to roll out a software update to optimize how your Nest Learning Thermostat (4th gen) automatically adjusts screen brightness to deliver improved readability based on your environment, learn more here:  https://support.google.com/googlenest/answer/15440543
Rated 5 out of 5 stars
Amazing Thermostat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this thermostat! It’s learning our routines and have heard it will save hundreds on our electric bill in the long run!
This review is from Google - Nest Learning Thermostat (4th gen) with Nest Temperature Sensor (2nd gen) - Polished Obsidian
I would recommend this to a friendRated 5 out of 5 stars
Excellent product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the learning capability. On top of that, I can manage it from my Google TV Streamer (4K)
This review is from Google - Nest Learning Thermostat (4th gen) with Nest Temperature Sensor (2nd gen) - Polished Obsidian
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should have gotten this sooner. Better late than never.love it
This review is from Google - Nest Learning Thermostat (4th gen) with Nest Temperature Sensor (2nd gen) - Polished Obsidian
I would recommend this to a friendBrand response from Google Nest Support
Posted .Enjoy the newfound comfort, Firefighter. Thanks for being part of the Nest fam!
Rated 5 out of 5 stars
Nest thermostat 4th generation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing, is the best. The sensor is really really cool
This review is from Google - Nest Learning Thermostat (4th gen) with Nest Temperature Sensor (2nd gen) - Polished Silver
I would recommend this to a friendBrand response from Google Nest Support
Posted .You deserve a home that knows exactly how you like it, Josh. Thanks for being part of the Nest fam!
Rated 5 out of 5 stars
Learning game
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the learning aspect of the thermostat. No need to adjust for morning, evening or when you are out of the house
This review is from Google - Nest Learning Thermostat (4th gen) with Nest Temperature Sensor (2nd gen) - Polished Silver
I would recommend this to a friendRated 1 out of 5 stars
Nest Gen 4 Doesn't Work with the Nest App
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Nest Gen 4 doesn't work with the Nest app. A big miss by Google. I wish I had known that before I bought it. You have to use the Google Home app instead. I have several Nest Gen 3 thermostats, all on the Nest app. So faced with having to switch apps, I bought and installed an ecobee Premium to compare. The ecobee wins over the Nest thermostats hands-down. The touch-screen interface is a big plus. The ecobee app is waaaaay better than the Google Home app. From my point of view this product is only as good as the Google Home app, which is far from great. I returned the Nest Gen 4 to Best Buy. I plan to switch my other Nests to ecobees
This review is from Google - Nest Learning Thermostat (4th gen) with Nest Temperature Sensor (2nd gen) - Polished Silver
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, SantaCruz. We understand that there may be a learning curve with the transition from the Nest app to the Google Home app, but we are here to help make that transition as smooth as possible. With the Google Home app you’re able to connect with a wide variety of speakers, cameras, thermostats, lights, and a range of other products, all from one place.
Check out this article for more information on setting up and discover more features: https://support.google.com/googlenest/answer/9893532?hl=en
If you need an extra hand, don't hesitate to reach out to us here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Worth it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thermostat, the app make it so easy to set and adjust the temperature of my home.
This review is from Google - Nest Learning Thermostat (4th gen) with Nest Temperature Sensor (2nd gen) - Polished Silver
I would recommend this to a friendBrand response from Google Team
Posted .Thanks for the kind words, MichelleG! We're glad to hear you're enjoying the Nest Thermostat Gen 4 and its app. It's designed to make life easier, so we're thrilled it's working well for you!
Rated 5 out of 5 stars
Awesome
|Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thermostat and all the upgraded features
This review is from Google - Nest Learning Thermostat (4th gen) with Nest Temperature Sensor (2nd gen) - Polished Gold
I would recommend this to a friendBrand response from Google Nest Support
Posted .You deserve a home that knows exactly how you like it, Mkalebmom!
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've saved so much on my electric bill since I installed this thermostat! I would 100% recommend!
This review is from Google - Nest Learning Thermostat (4th gen) with Nest Temperature Sensor (2nd gen) - Polished Obsidian
I would recommend this to a friendBrand response from Google Team
Posted .That's fantastic news! We're thrilled to hear that you've saved on your electric bill with your Nest Thermostat!
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant really complain. Love it. Quick and easy to set up. Didnt even need c cable
This review is from Google - Nest Learning Thermostat (4th gen) with Nest Temperature Sensor (2nd gen) - Polished Silver
I would recommend this to a friendBrand response from Google Team
Posted .We love to hear it, Alex93. An easy-to-install thermostat can be such breath of fresh air!
Rated 5 out of 5 stars
So far so good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to operate but screen is to dim, I’m sure update will fix. Schedule is easier than 3rd generation
This review is from Google - Nest Learning Thermostat (4th gen) with Nest Temperature Sensor (2nd gen) - Polished Obsidian
I would recommend this to a friendBrand response from Google Nest Support
Posted .We wanted to let you know that we’ve started to roll out a software update to optimize how your Nest Learning Thermostat (4th gen) automatically adjusts screen brightness to deliver improved readability based on your environment, learn more here:  https://support.google.com/googlenest/answer/15440543
Rated 5 out of 5 stars
Very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Luv it so so so so so so so so so so so so so so so
This review is from Google - Nest Learning Thermostat (4th gen) with Nest Temperature Sensor (2nd gen) - Polished Silver
I would recommend this to a friendBrand response from Google Nest Support
Posted .We’re so so so happy to hear it, Micale443! Thanks for being part of the Nest fam.
Rated 5 out of 5 stars
Nest Thermostat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product. I would recommend purchasing this thermostat. It is worth the money.
This review is from Google - Nest Learning Thermostat (4th gen) with Nest Temperature Sensor (2nd gen) - Polished Silver
I would recommend this to a friendBrand response from Google Team
Posted .Thanks for the review, AgnesM! We're so glad you're enjoying your Nest Thermostat!
Rated 2 out of 5 stars
Terrible home integration
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent product, painful setup. If you have a Google home setup and the Nest app this new Nest thermostat will not be compatible with your current system and will not communicate with older Nest thermostats. Setup was not clear as to which QR codes to scan in order to integrate into your system only to find out you needed to set up a whole new system separate from the current system.
This review is from Google - Nest Learning Thermostat (4th gen) with Nest Temperature Sensor (2nd gen) - Polished Obsidian
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi! Thanks for sharing your experience setting up your Google Nest Learning Thermostat (4th generation). We're sorry to hear that the setup wasn't as smooth as expected. If you have any other questions or doubts about the setup process, please contact us here: https://support.google.com/googlenest/gethelp
Rated 2 out of 5 stars
Skip this is you want Matter integration.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Matter integration is broken. Supposed to easily integrate with other platforms like Apple Home.. could not get it to work at all. Contacted Google for support only to told “the product is in active development”. Instantly returned the Nest and bought an Ecobee. I refuse to pay $300 to be a beta tester.
This review is from Google - Nest Learning Thermostat (4th gen) with Nest Temperature Sensor (2nd gen) - Polished Gold
No, I would not recommend this to a friendRated 2 out of 5 stars
Stick to Gen 3 or older.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google really screwed the pooch with this one. On previous version the nest app was all you needed. Everything was simple. Set it and forget it. Schedules were easy. Now with gen 4 the nest app will not work you mist use google home where easy becomes over engineered into overly complicated. You can only set start times. So if you forget to set an additional start time your temp setting never ends and so on and so on. I originally purchased my 1st nest 8 yrs ago. It was super easy. The nest app was great. It learned my habits and my energy bills decreased. The appeal of the 4th gen was the added nodes that can be placed in different room to better measure the temp if the entire app. Sounds good. In reality my system now runs longer and in the 1st month if use my electric bill has gone up to almost mid summer levels. Nest 1st, 2nd ir even 3rd gen with the nest app are great. Stuck with one if these. DO NOT BUY Nest gen 4. Thank you google for ruining a good thing.
This review is from Google - Nest Learning Thermostat (4th gen) with Nest Temperature Sensor (2nd gen) - Polished Silver
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hey there, J266. We’re sorry your experience with the Nest Thermostat Gen 4 hasn’t been the best. We understand that there may be a learning curve with the transition from the Nest app to the Google Home app, but we are here to help make that transition as smooth as possible. With the Google Home app you’re able to connect with a wide variety of speakers, cameras, thermostats, lights, and a range of other products, all from one place.
Check out this article for more information on setting up and discover more features: https://support.google.com/googlenest/answer/9893532?hl=en
We’d be happy to investigate any problems you may have, reach out to us here: https://support.google.com/googlenest/gethelp?sjid=1168929876280557452-NC&visit_id=638674861917928406-808865731&rd=1
Rated 5 out of 5 stars
Good product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and works great, it does what is made to do.
This review is from Google - Nest Learning Thermostat (4th gen) with Nest Temperature Sensor (2nd gen) - Polished Obsidian
I would recommend this to a friendBrand response from Google Team
Posted .hanks for the two thumbs up, Mine!






















