Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$279.99

Customer reviews

Rating 4.7 out of 5 stars with 483 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 483 reviews
  • Rated 5 out of 5 stars

    New Nest Thermostat and sensor

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace a Gen 2 Nest that was killed by a lightning strike. The new Gen 4 nest and sensor were pretty easy to install and setup. I am happy with these units and am considering upgrades to the other Gen 2 units I have.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Glad the upgrade was such a breeze, Richterhome. madebygoogle

  • Rated 5 out of 5 stars

    Definitely go get it or upgrade your old model!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could give this a 4.5 rating but I'll round up to 5! I've always loved the Nest learning thermostat and have had the 3rd gen for years as well as the temp sensor! I travel a lot for work so it's always great for me to have it learn my habits as well as do the eco/away mode. And because heat rises, I love that I can put the temp sensor in my bedroom and have the nest use its temperature to keep me cool while I sleep. This new model is BEAUTIFUL!!! Google did a great job with the design and I love it! Highly recommend. My only complaint is that the screen is not as bright as the previous model and takes longer than expected to brighten up so you can't see the settings at a glance as easily as you can when you walk near it but it's not a deal breaker.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      We wanted to let you know that we’ve started to roll out a software update to optimize how your Nest Learning Thermostat (4th gen) automatically adjusts screen brightness to deliver improved readability based on your environment, learn more here:  https://support.google.com/googlenest/answer/15440543 Nest

  • Rated 3 out of 5 stars

    Disappointed in Best Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Nest thermostat is very cool looking and I am sure I would have loved it if I could have used it. After buying it and planning the installation I found that it is not compatible with my system. I returned it to Best Buy for a refund and was told they have a 15 day return policy. ??? Who else has that short of a return policy especially on items that require installation? It isn't likely to find an installer in that time frame, so beware. Despite the item being in perfect sellable condition and the cash receipt, they would only give me store credit. That is the reason for 3 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment for economical smart thermostat!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Google nest is great and worth the investment. it helps to save energy and to keep the spaces at a temperature. when i forget to turn off the air conditioner, i love how i can do it remotely. Installation was easy, I found the YouTube tutorial to be more helpful than the guide. I love how I can set the temp and let it adjust while I am gone. I have had the nest set up for almost 2 months and I love the aesthetic and sleekness of this.. It has so many great features that are so helpful, such as, information about the amount of humidity in the house. This is quiet, sharp looking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenience-Comfort-Efficiency

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's be honest, it's a thermostat! A very high quality one so I give it high marks for that. It's not the cheapest or easiest to use(to turn off the system at the device you have to navigate into the settings and find off), so it doesn't get a perfect score. The convenience of the app immediately allows you to be more comfortable and the extra sensor adds to that. You can use it as the primary and let the temperature follow you around the house! Lastly it won't magically make your old furnace more efficient. It will give you more control which should save you some money without trying.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      We’re happy to hear you’re enjoying your Nest Thermostat Gen 4, AdrianW! We hear your concern on navigating to turn off your system through the thermostat. You can use the Home app to turn off your system rather than going to the thermostat each time — here’s how:

      1. Open the Google Home app.
      2. Tap Favourites or Devices and then select your thermostat.
      3. Tap Temperature mode.
      4. Select Off.

      Here’s a link with more details: https://support.google.com/googlenest/answer/9251570

      If you have any other questions, reach out here: https://support.google.com/googlenest/gethelp? Nest

  • Rated 5 out of 5 stars

    Easy to install & great features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really easy to install and works perfect. It’s nice to be able to set a schedule during the day/night and check it when you are away from home if needed.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Here’s to the perfect temperature anytime, anywhere! Thanks for sharing with us. madebygoogle

  • Rated 5 out of 5 stars

    Love it!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installations. Works really great with automatic temperature control and learning as per personal preferences. Loving the product, its worth the money

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      You deserve a home that knows exactly how you like it, Tanya. Here’s to always being dialed in! madebygoogle

  • Rated 5 out of 5 stars

    Thermostat

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice modern thermostat, i recommend 100% easy to use easy set up on smart phone

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for the positive review, LuisR! madebygoogle

  • Rated 5 out of 5 stars

    Exactly what i needed

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in an older home and there is always a huge temperature difference between my first and second floor. With this smart thermostat, I’m able to automatically adjust temperatures based on the times that I will be in either floor. This has relieved major annoyances I used to deal with on a daily basis. 100% recommend!

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      The perfect temperature from top to bottom, Fern! Thanks for being part of the Nest family. madebygoogle

  • Rated 5 out of 5 stars

    Great Thermostat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. Very easy to install and setup. Great display and functionality. This works with Google Home app on phone. Does not integrate with Nest App

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Comfort has never been easier, Purchasedapple. Thanks for being part of the Nest family. madebygoogle

  • Rated 5 out of 5 stars

    4th gen Google- Nest Learning Thermostat

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new generation of the Google-Nest learning Thermostat is much slimmer compare to the last generation. It give the house a modern look. I am not much a tech person, but it is so easy to use.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for the feedback, PakyanT. Every home could use a little modern flare! madebygoogle

  • Rated 5 out of 5 stars

    5 Stars – Smart, Efficient, and Easy to Use!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently installed the Nest Thermostat in my home, and I’m extremely impressed with its performance. The design is sleek and modern, making it a perfect addition to any room. Setup was a breeze, with clear instructions and easy integration with my existing HVAC system. The best part is how intuitive and intelligent it is. The thermostat learns my habits within days and adjusts the temperature automatically based on my schedule. I love how it saves energy by turning itself down when I’m away, which has already reflected on my energy bill! The remote control feature through the Nest app is incredibly convenient, allowing me to adjust the temperature even when I’m not at home.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Hector, we're glad to hear that you're loving your new Nest Thermostat! Its easy setup and intelligent features make it a great choice for any home. We're especially glad to hear that you're already seeing energy savings. Thanks for choosing Nest! madebygoogle

  • Rated 5 out of 5 stars

    Works and looks good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Wifi works great, and it looks very sylish.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      We call that a winning combo, 956reviews. Thanks for the kind words! madebygoogle

  • Rated 5 out of 5 stars

    Very user Friendly

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek look on the wall. Easy to install and app use seems very easy to understand. Much easier than other smart thermostats we have tried.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for the kind words, ChristyR. Happy you're part of the Nest family! madebygoogle

  • Rated 5 out of 5 stars

    Get the installation by BestBuy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The upgrade works well and installation with BestBuy was great.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Happy everything went smoothly, Cathy! madebygoogle

  • Rated 5 out of 5 stars

    Fancy thermostat, clean display

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So let me start by saying I’ve been a long time nest user, this was used to replace an old unit that just got tired and worn out. We were ready to buy and saw that this new device was freshly released. It is very convenient that it comes with a remote temperature sensor for that one room that always seems to be a little hotter or colder than the main area. The display is nice to look at as well, there are a couple screen animations to choose from, one being weather that will show if it’s raining, or storming hard outside, so that’s pretty fancy. Overall it functions as you’d expect a fancy thermostat to do so. Overall a well done product.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Bambam123, thanks for being a long-time customer; we don't take that for granted. We're glad you like the product and those new fancy features (we think the weather animations are pretty slick too, if we do say so ourselves). Sounds like you're an old pro with our products, but we're always here to support if you need us. Cheers! madebygoogle

  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awesome, I love it makes life very easy

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Time to sit back and relax, Jazzy! Thanks for being part of the Nest fam. Nest

  • Rated 5 out of 5 stars

    Easy and useful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our need. Easy to instal an easy to use.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Getting the perfect temperature should be a breeze! Thanks for sharing with us, CarolM. madebygoogle

  • Rated 5 out of 5 stars

    Nesting our home

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy install, easy to set up. Very nice unit

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Appreciate the kind words, BrettR! Nest

  • Rated 5 out of 5 stars

    Super Smart!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super smart product! Great design! Would highly recommend this product.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for the five star review, CalebT! madebygoogle