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Customer Ratings & Reviews

Your price for this item is $279.99

Customer reviews

Rating 4.6 out of 5 stars with 415 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the Nest Learning Thermostat's overall performance and ease of use as significant advantages. The design and temperature sensor are also well-received, with users appreciating their modern aesthetic and functionality. Installation is generally considered straightforward. However, some users have reported connectivity issues and uncertainty regarding compatibility with other Nest products.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 415 reviews
  • Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation is pretty easy and easy to use, works perfectly, Covers up the screw holes.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for sharing with us, GRESHC! madebygoogle

  • Rated 5 out of 5 stars

    Great Nest Thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Thermostat. 1st month using and could see already savings on my electric bill. Really like the way the thermostat starts creating the schedule based on the inputs and changes you make during the day as well as tracking your location to save energy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new nest thermostat it save me a lot of money on my electric bill

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      We'd call that a win, DavidH. Thanks for your kind words! madebygoogle

  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Love it

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new feeling and easy set up super convenient to have

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great once installed; beware with complex systems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to get installed. Needed professional electrician and he had to talk with Google a few times. If your system is complicated with multiple zones, beware.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey there, MVSkipjack. While we’re glad you were able to get the Nest Thermostat Gen 4 set up, we’re sorry to learn it was difficult for you. If any questions come up, we’re here to lend an extra hand: https://support.google.com/googlenest/gethelp? Nest

  • Rated 5 out of 5 stars

    Cozy Home Temp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can control the temperature of my home on my phone from anywhere I have a phone signal.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      The perfect temperature any time, any place, JimmieD. Thanks for the kind words! madebygoogle

  • Rated 5 out of 5 stars

    Savings on energy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, stylish and a great price. Would highly recommend .

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for the kind words, mightymarine55! madebygoogle

  • Rated 5 out of 5 stars

    Effeicient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort control from your phone smart works without c wire

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Getting the perfect temperature anytime, anywhere, Abiyhailu2000. madebygoogle

  • Best Buy Employee

    Rated 5 out of 5 stars

    Terrific

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works extremely well. Easy to install and the kit is very complete. No issues so far and also it is easy to use.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Making everything a breeze, Cmendoza7139. Here’s to always having the perfect temperature! Nest

  • Rated 5 out of 5 stars

    This Nest upgrade is well worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works perfectly with the Google Home app! I was hesitant with the change from the Nest app, but the change was easier than expected.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Glad you're enjoying the upgrade, Asiasdad24! Nest

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Google Nest Learning Thermostatr 45th gen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It is very nice to look at and the interface is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Just buy me.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat was much easier to install when google wasn’t involved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A step-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is working well and is a step-up from my original Nest thermostat

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      A much deserved upgrade! Thanks for sharing with us. madebygoogle

  • Rated 5 out of 5 stars

    Nicely done!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This heats and cools. I am warm when it’s cold and chilled when it’s warm.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      You’ve finally entered the comfort zone, Christopher. Here’s to always getting the perfect temperature! madebygoogle

  • Rated 5 out of 5 stars

    Awesome !!! Love the design !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very elegant looking, works with older models without a C wire. Alternatively, you can buy the $25 c-wire adapter from google. Overall a great purchase ! Works with HomeKit as well

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      The perfect upgrade for your home, jkjkjk. Thanks for being part of the Nest fam! madebygoogle

  • Rated 5 out of 5 stars

    Google home integration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The present sensors and self-adjusting feature are very cool.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      A thermostat that just gets you, Electronicgeek. Thanks for the five stars! madebygoogle

  • Rated 4 out of 5 stars

    Google nest

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google neat works well privides good date to try to save when out of town

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Here’s to getting the perfect temperature when you’re back home, Theceo2151. madebygoogle

  • Rated 4 out of 5 stars

    Overall a decent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good product. But there always its pros and cons. Like instance I don’t like the way of the locking of the device. But overall it’s a great product to use and have.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Thanks for sharing your thoughts with us, SohamS! Nest

  • Rated 3 out of 5 stars

    Disappointed in Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Nest thermostat is very cool looking and I am sure I would have loved it if I could have used it. After buying it and planning the installation I found that it is not compatible with my system. I returned it to Best Buy for a refund and was told they have a 15 day return policy. ??? Who else has that short of a return policy especially on items that require installation? It isn't likely to find an installer in that time frame, so beware. Despite the item being in perfect sellable condition and the cash receipt, they would only give me store credit. That is the reason for 3 stars.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Absolutely Avoid!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have own nests for a while now. We had it in our previous home (2nd generation) and the home before (1st generation). We just moved into our new home, bought the nest (4th generation), had it installed and noticed that the fan continued to run while not cooling the home down. We had professionals come out to figure out what was wrong. They ended up bypassing the thermostat to see that the ac was running correctly, but issue was the actual thermostat. We have a newer York ac and were told that this nest generation has been having issues since they came out. Please avoid! We eneded up replacing it with the Honeywell smart thermostat.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, BellaG. We’re sorry to hear your experience with the Nest Thermostat Gen 4 wasn’t the best. Even though you changed it out, we’re always here to lend a helping hand and provide any support you may need — don’t hesitate to reach out to us here: https://support.google.com/googlenest/gethelp? madebygoogle