Customers often highlight the Nest Learning Thermostat's overall performance and ease of use as significant advantages. The design and temperature sensor are also well-received, with users appreciating their modern aesthetic and functionality. Installation is generally considered straightforward. However, some users have reported connectivity issues and uncertainty regarding compatibility with other Nest products.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 444 reviews
Rated 5 out of 5 stars
A step-up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Is working well and is a step-up from my original Nest thermostat
I would recommend this to a friend
Brand response from Google Team
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A much deserved upgrade! Thanks for sharing with us.
Rated 5 out of 5 stars
Awesome !!! Love the design !!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very elegant looking, works with older models without a C wire. Alternatively, you can buy the $25 c-wire adapter from google.
Overall a great purchase ! Works with HomeKit as well
You’ve finally entered the comfort zone, Christopher. Here’s to always getting the perfect temperature!
Rated 5 out of 5 stars
Google home integration
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The present sensors and self-adjusting feature are very cool.
I would recommend this to a friend
Brand response from Google Team
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A thermostat that just gets you, Electronicgeek. Thanks for the five stars!
Rated 3 out of 5 stars
Disappointed in Best Buy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Google Nest thermostat is very cool looking and I am sure I would have loved it if I could have used it. After buying it and planning the installation I found that it is not compatible with my system. I returned it to Best Buy for a refund and was told they have a 15 day return policy. ??? Who else has that short of a return policy especially on items that require installation? It isn't likely to find an installer in that time frame, so beware. Despite the item being in perfect sellable condition and the cash receipt, they would only give me store credit. That is the reason for 3 stars.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a good product. But there always its pros and cons. Like instance I don’t like the way of the locking of the device. But overall it’s a great product to use and have.
Here’s to getting the perfect temperature when you’re back home, Theceo2151.
Cons mentioned:
Connectivity
Rated 1 out of 5 stars
Absolutely Avoid!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We have own nests for a while now. We had it in our previous home (2nd generation) and the home before (1st generation). We just moved into our new home, bought the nest (4th generation), had it installed and noticed that the fan continued to run while not cooling the home down. We had professionals come out to figure out what was wrong. They ended up bypassing the thermostat to see that the ac was running correctly, but issue was the actual thermostat. We have a newer York ac and were told that this nest generation has been having issues since they came out. Please avoid! We eneded up replacing it with the Honeywell smart thermostat.
Hi there, BellaG. We’re sorry to hear your experience with the Nest Thermostat Gen 4 wasn’t the best. Even though you changed it out, we’re always here to lend a helping hand and provide any support you may need — don’t hesitate to reach out to us here: https://support.google.com/googlenest/gethelp?
Rated 5 out of 5 stars
Save money and time
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great products. My energy bills went down since I installed these two of thermostats in my house. I can control it anywhere even we were oversea.
Hey there, user439203. While we’re glad you’re enjoying the Nest Thermostat Gen 4, we understand that there may be a learning curve with the transition from the Nest app to the Google Home app. We’re here to help make that transition as smooth as possible. With the Google Home app you’re able to connect with a wide variety of speakers, cameras, thermostats, lights, and a range of other products, all from one place.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was really easy to install and works perfect. It’s nice to be able to set a schedule during the day/night and check it when you are away from home if needed.
Here’s to the perfect temperature anytime, anywhere! Thanks for sharing with us.
Rated 5 out of 5 stars
Love it!!!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy installations. Works really great with automatic temperature control and learning as per personal preferences. Loving the product, its worth the money
You deserve a home that knows exactly how you like it, Tanya. Here’s to always being dialed in!
Rated 5 out of 5 stars
Excellent thermostat
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Loving this thermostat. Easy to set up with Google Home and nice features for scheduling.
I would recommend this to a friend
Brand response from Google Nest Support
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Thanks for being part of the Nest family, Sparky!
Rated 2 out of 5 stars
Nest 4 gen Display
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Better features than the previous Nest. It has a lot more smart and eco modes. As for the display, you cannot pick up the brightness as in the previous model, so the new feature of seeing the weather animation is not that bright on the screen. The brightness and how it pops out more on the wall are my dislikes.
No, I would not recommend this to a friend
Brand response from Nest Support
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We wanted to let you know that we’ve started to roll out a software update to optimize how your Nest Learning Thermostat (4th gen) automatically adjusts screen brightness to deliver improved readability based on your environment, learn more here: https://support.google.com/googlenest/answer/15440543
Rated 5 out of 5 stars
Nest review
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Useful and energy efficient product. Have recommended it to friends.
I would recommend this to a friend
Brand response from Google Nest Support
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Thanks for your kind words, NinaK! Happy you’re part of the Nest family.
Rated 5 out of 5 stars
A Great Upgrade
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This thermostat is great! I had the original Nest thermostat and this is such an improvement. I have also used Ecobee thermostats, but those do not integrate well with the Google Home app if you use the auto mode.