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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 390 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers often highlight the Nest Learning Thermostat's overall performance and ease of use as significant advantages. The design and temperature sensor are also well-received, with users appreciating their modern aesthetic and functionality. Installation is generally considered straightforward. However, some users have reported connectivity issues and uncertainty regarding compatibility with other Nest products.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 390 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nest Learning Thermostat 4th Gen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a Google Nest Thermostat and it's working as advertised. It's a nice upgrade from the previous 2nd gen. Definitely a great buy while on sale.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Happy your new thermostat is a breath of fresh air, IntheCity727. Thanks for being part of the Nest family! madebygoogle

  • Rated 5 out of 5 stars

    Google Nest Learning Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Nest Learning Thermostat is extremely user friendly, easy to read, and I highly recommend it to anyone above the age of 60. An added bonus was it was on sale when I purchased it.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      The perfect temperature is a breeze, PearsonW! madebygoogle

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome and has a good look. I’m saving more energy. It give a better look to my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best upgrade Nest 4 years looks amazing Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best upgrade to Nest 4 in years looks amazing hasatter connectivity large screen fast UI in App must have I bought 3 Nest 4 highly recommend

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for the kind words, rrabg5! madebygoogle

  • Rated 5 out of 5 stars

    Great improvement over the last gen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new screen size, the updated and new interface looks great, easy to work and easy to install. If you have a previous gen, it should be super easy . The back plate at least in the black version is not white…has been 2 hours since I installed, and so far not complaints , I place the extra sensor in the hottest room of the house to be active at 8pm, let’s see how works . Dont want to add nothing more, let’s see how performs in the incoming days .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from the Gen 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big upgrade from the Google Nest Thermostat Gen 3. The screen size is nice and the display shows so much more useful information.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for the 5 star review, LonelyScythe! madebygoogle

  • Rated 5 out of 5 stars

    Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat is wonderful and very attractive.nice conversation piece

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for sharing with us, Jonsey! madebygoogle

  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Awesome if you have other google products

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my new nest thermostat it works super well with my other google products in home!

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Great to hear, Ryan! We're thrilled that your Nest Thermostat is working seamlessly with your other Google products. Enjoy the convenience and control it brings to your home! madebygoogle

  • Rated 5 out of 5 stars

    Beautiful Thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new generation Nest thermostat has blown me away with how gorgeous it looks on the wall. I get constant compliments on how beautiful the thermostat looks. Typical smart thermostat features, and I love the included sensor you can place in an area that may run hotter or colder so your thermostat can use that location to heat or cool.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, Timothy! Thanks so much for your feedback — we're happy you're enjoying your new Nest Thermostat Gen 4! It's functional and stylish, and the included sensor is a major plus for optimizing your home's temperature. We're thrilled you're making the most of it! madebygoogle

  • Rated 5 out of 5 stars

    Nest Learning Thermostat 4th generation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. I am very happy with using my cell phone to control the temperature. The features are really cool and convenient. 10 out of 10. The only thing I would say is be patient when installing. It took some time to get it right. Thanks

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      The perfect temperature anytime, anywhere, FrancineH. Thanks for the five stars! Nest

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better refined

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this product this far! Way better in my option than the 3rd gen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I ended up going with gold but the silver is so nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat easy to use with App

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat is easy to control and eorks really well with the second temperature sensor placed upsatirs. App is truly streamlined and simple to use. The only downside is the white cover for obsidian black. I painted my cover black to match and it looks great.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Feels like you've cracked the code to a perfect setup, JohnG85. Here's to the perfect temp, no matter where you are! madebygoogle

  • Rated 5 out of 5 stars

    Worry Free thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Nest is a great product that is efficient and reliable. Can be controlled remotely from anywhere. Also have an app and tracking disc to track the temperature of every room and apartment in your home .

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      The perfect temperature, anytime, anywhere, SumintraJ. Thanks for being part of the Nest family! Nest

  • Rated 5 out of 5 stars

    Great upgrade to the latest available features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent new version that replaced the four year old model that was in use. Really like the remote temp sensor feature as well. Planning to upgrade the second thermostat in our home next.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      We're so happy to hear you're enjoying your new Nest Thermostat Gen 4! It sounds like it's settling in to its new home perfectly — we know it will become the best pal of your future device, too. Together, your Thermostats will make the perfect team! madebygoogle

  • Rated 5 out of 5 stars

    Aesthetically Pleasing With Upgraded Features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the previous version of the Google Nest Thermostat. Already have noticed a huge difference in temperature control. Love how big the dial is with easy to read features. Time will tell on energy saving features, but so far enjoying it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New and improved !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slick device! Love the new nest thermostat! If you want to save money, get one now!

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Keeping your home in its comfort zone. Thanks for being part of the Nest fam! Nest

  • Rated 5 out of 5 stars

    Elegant and blends well into a room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything just works. Setup was super easy. It looks super fancy too.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Overall performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Improves on several aspects of the great 3rd Gen

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels like I've had the Gen 3 Nest Thermostat all my life. It's followed me through three moves over the last nine years! It's been a truly "plug in and forget" item throughout all that time. I never once had any issues with it. I've grown to appreciate it throughout the years and talked several family and friends into getting their own. When hearing about the release of the fourth-generation thermostat, I wondered why I should upgrade because of how well the third-gen performed. But then I got to thinking about some things that irked me. And one of the things I did was set up my comfort settings. On the third-gen, I had to go hour by hour and adjust the desired temps. This wasn't too much of an issue because I only had to do it a handful of times throughout the years. After all, once it's set, it will be consistent in its ability to do what you want, but it was cumbersome when I had to do it. I've also had some nights where I woke up, and it was 63 degrees in the house when I had it set to 68. Much of that probably happened with my local electric company implementing their "rush hour," but I couldn't figure out how to fix it alone. My issues with it were minimal, considering I owned it for nine years. Anything connected to the internet usually has many connectivity issues and errors, but I'm delighted with the performance of the 3rd gen. That said, hearing about the differences between the 4th gen intrigued me. Some of the additions/differences from the third-gen are: * Sleeker design with a thinner profile and a mirrored finish (very nice looking on the wall and gets me to look at it more often than the 3rd gen) *An updated display that shows the temperature, weather, and time at a glance (this is the most significant visual change for me - the live weather animation and the hour-by-hour breakdown the closer you get to it is all excellent information to have so quickly) *Compatibility with more HVAC systems, including dual-fuel systems (I don't have any complicated systems, but I know a lot do, so this is welcomed to broaden the consumer base) *The ability to detect when you are away from home and adjust the temperature accordingly (this is an ideal addition because I felt like the third-gen did suffer from geolocation a bit) * Improved energy-saving features that can save you even more money on your energy bills (this is the most significant addition; any additional savings are welcomed, especially with rising power costs) This package has a sensor to place the thermostat anywhere you'd like it to prioritize. For example, if you live in a two-story home that gets hotter upstairs on a summer day, you can prioritize the sensor to be 71 degrees rather than the downstairs (where the thermostat is). This makes it cooler than 71 downstairs but will get your room to the desired temperature. If you use the sensors from the third generation, then you'll know how to use them. I don't remember any differences with the sensors other than their looks. Could they have better battery consumption? You can purchase a 3-pack of the sensors for $99, which I did to place one in each bedroom of the house. It can't be said enough how sleek this device looks on the wall. I opted not to install the base because I liked the clean look and didn't have to cover up any blemishes from the old thermostat. If you've seen a Pixel watch in person, it has the same aesthetics but is much larger in diameter. The rotation is still just as satisfying as the third-gen. This new 4th-gen thermostat improves everything the third has - positive and negative. That's what you want from a new-gen product. But unlike a PC, laptop, phone, or TV, you won't miss out as much as you think if you keep the third-gen. These thermostats are "bulletproof," I don't think the third gens will quit unless Nest decides to stop supporting them, which I don't think will happen soon. For $280, it's still a decent value because you'll own it for another nine years. However, if you're money-conscious and still have the third-gen, you can always wait for a sale - because you still have one of the best thermostats in the market with the third-gen.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Overall performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Skeptical 3rd gen owner upgraded - I'm impressed!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using two Nest thermostats for years, the original model and the 3rd gen. They work great, although the main reason I bought it to begin with is so I could change the temperature without getting out of bed (at least I'm being honest). Fast forward nearly 12 years later, I ask myself "what else can Google really do? It's just a thermostat connected to wifi." That's mostly correct, but I decided to pick up the gen 4 Nest Thermostat anyway. First impressions are, wow, this thing looks super nice, almost like a Pixel Watch. It really is beautiful, for a thermostat at least. Big, thin, classy looking. The packaging is modern and slim and the face of the dial is a metallic-y silver that looks great when the screen is on or off (I got the polished silver trim). Installation was straightforward, remove old Nest (or thermostat) and it's mounting plate, install new mounting plate and new Nest; exact wiring configuration as the previous generations. One nice attention to detail is when installing the mounting ring, the little bubble level is backlit! Didn't expect that and it's a nice bit of polish Google engineered into the design. It did come in handy as I didn't have to use a flashlight in one hand and screwdriver in the ther other when making sure it was level. Set up is exactly as you would expect. Straightforward, although I had an issue where setup kept stopping, tell me the "R" wire wasn't connected. I triple checked the wiring and re-ran the setup from the beginning, only to have the unit tell me I was missing the Y1 wire. Turns out the wire check prompted me to re-check the Y1 wire, rather than the generic R wire message. Sure enough, it, not the R wire, wasn't fully seated. If you are coming from a previous gen Nest, I'd suggest running the setup from the beginning even though you may choose "skip." This will ensure the unit communicates back to you any actual wiring issues that may exist. It likely saved me a lot of frustration because I was 100% certain the R wire was inserted correctly. It was a bit strange that the setup flow didn't tell me the the Y1 wire was the issue, it just defaulted to the R wire. The remote sensor is a nice inclusion since I never purchased one with the prior generations. Unsure how that will change my cooling/heating habits but it's a nice to have. The display shows the remote sensor temp on the main display, which is a nice touch. I'm not sure what technology is packed into this, but the screen and overall display is gorgeous vs. the prior gens. It's a nice large color screen that shows rich and colorful graphics of the weather, temps inside/outside, etc. Really classy looking. Outside of that, it's too soon to tell if it's better at energy conservation, but I normally bypass all that stuff since I like it cold in the summer, no matter the cost (again, just being honest here!). Time will tell but I anticipate it would be the same as prior generations in the energy management area. Overall, this may seem like a frivolous update if you already have a Nest; in many ways it is, but there is enough polish to warrant an upgrade, especially if you have access to a utility rebate. Highly recommended.

    I would recommend this to a friend
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