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Customer Ratings & Reviews

$279.99

Customer reviews

Rating 4.7 out of 5 stars with 501 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the Nest Learning Thermostat's overall performance and ease of use as significant advantages. The design and temperature sensor are also well-received, with users appreciating their modern aesthetic and functionality. Installation is generally considered straightforward. However, some users have reported connectivity issues and uncertainty regarding compatibility with other Nest products.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 501 reviews
  • Rated 5 out of 5 stars

    Upgrade from ecobee.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade. We wanted something intuitive and smart and this is great. Last home we had an Ecobee. We love this more.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      You leveled up your home, StaishaB! Here’s to always getting the perfect temperature. Nest

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely a great addition to my google ecosystem when paired with the PGE rebate credit

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Happy to add another to your Google family, JamesC. Here’s to always getting the perfect temperature! madebygoogle

  • Rated 5 out of 5 stars

    New freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upright freezer ! We like the large drawers in the bottom . Great for tube hamburger and sausage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Nest Thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Thermostat. 1st month using and could see already savings on my electric bill. Really like the way the thermostat starts creating the schedule based on the inputs and changes you make during the day as well as tracking your location to save energy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Learning Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great! I replaced an old thermostat upstairs and this was perfect, so I can control from my app!

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thrilled you’re enjoying the upgrade, JackieB. Thanks for the five stars! madebygoogle

  • Best Buy Employee

    Rated 2 out of 5 stars

    Beautiful product but not compatible

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a amazing product but I should have read the instructions or make or model of my air unit . Because the nest and air unit of my home is not compatible . It burned the fuse about 2 time . I had to sleep in the heat about 3 days . So I put in my old unit it worked again .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good but I ran intro the problem of not recognizing one of the cables and not being able to start it and set that up because of that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this thermostat. I would purchase it again!

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for the kind words, Glh14! madebygoogle

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Google Nest Learning Thermostatr 45th gen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It is very nice to look at and the interface is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Just buy me.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat was much easier to install when google wasn’t involved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Nest upgrade is well worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works perfectly with the Google Home app! I was hesitant with the change from the Nest app, but the change was easier than expected.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Glad you're enjoying the upgrade, Asiasdad24! Nest

  • Rated 5 out of 5 stars

    Cozy Home Temp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can control the temperature of my home on my phone from anywhere I have a phone signal.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      The perfect temperature any time, any place, JimmieD. Thanks for the kind words! madebygoogle

  • Rated 5 out of 5 stars

    Great thermostats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new nest thermostat it save me a lot of money on my electric bill

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      We'd call that a win, DavidH. Thanks for your kind words! madebygoogle

  • Rated 4 out of 5 stars

    Great once installed; beware with complex systems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to get installed. Needed professional electrician and he had to talk with Google a few times. If your system is complicated with multiple zones, beware.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey there, MVSkipjack. While we’re glad you were able to get the Nest Thermostat Gen 4 set up, we’re sorry to learn it was difficult for you. If any questions come up, we’re here to lend an extra hand: https://support.google.com/googlenest/gethelp? Nest

  • Rated 5 out of 5 stars

    Savings on energy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, stylish and a great price. Would highly recommend .

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for the kind words, mightymarine55! madebygoogle

  • Rated 5 out of 5 stars

    Effeicient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort control from your phone smart works without c wire

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Getting the perfect temperature anytime, anywhere, Abiyhailu2000. madebygoogle

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    DO NOT BUY, can't turn Eco mode off

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy for the looks. Owned multiple Nests over 4 years—this 4th gen is my fifth replacement (warranty + out-of-pocket). Same infuriating issue: Set it to 68°, runs ~15 min, then flips to Eco mode automatically. You can't turn Eco off permanently. The "learning" is useless. I got the $120 ecobee, I can set it and forget it.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, BaileyJ. We're sorry to hear you're having trouble with getting the perfect temperature on the Nest Thermostat Gen 4. Here are some troubleshooting steps to help resolve the issue:

      1. Disable learning for the temperature schedule: When Auto-Schedule or Smart Schedule is turned on, it learns from the adjustments you make to optimize your schedule. You can manually edit the existing schedule, create an entirely new one, or turn off these learning features.

      2. Turn off or adjust Eco Temperature: Your Nest thermostat gives you a temperature range you can select from when you set an Eco Temperature. The Eco Temperature ranges you can choose from are: 40-70°F (4-21°C) for heating mode and 76-90°F (24-32°C) for cooling mode.

      We’re just a click away anytime you need us: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 4 out of 5 stars

    nest thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product not excellent, should have bought a better one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicely done!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This heats and cools. I am warm when it’s cold and chilled when it’s warm.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      You’ve finally entered the comfort zone, Christopher. Here’s to always getting the perfect temperature! madebygoogle

  • Rated 5 out of 5 stars

    A Great Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is great! I had the original Nest thermostat and this is such an improvement. I have also used Ecobee thermostats, but those do not integrate well with the Google Home app if you use the auto mode.

    I would recommend this to a friend