Customer Ratings & Reviews
- Model:
- GA02493-US
- SKU:
- 6462623
Rating by feature
- Value
Rating 3.6 out of 5 stars
- Quality
Rating 3.7 out of 5 stars
- Ease of Use
Rating 3.4 out of 5 stars
Customers are saying
Customers value the Nest Power Connector for its easy installation process and its ability to resolve low battery issues. However, some customers have experienced compatibility issues with their furnace or thermostat, and others have reported that their thermostat still did not receive enough power to charge itself.
This summary was generated by AI based on customer reviews.
Can be a complicated process to install
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't use this because I had to connect it to the circuit board on my boiler which would have been difficult to do because the wiring wasn't anywhere close to what was in the installation manual. Found another way to power my nest thermostat.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there AliBaba, thanks for taking the time to share your experience with us. We're glad to hear that you were able to find another way to power your Nest Thermostat. However, if you still need help, we recommend contacting our support team where we can help you best, by visiting us here: https://support.google.com/googlenest/gethelp
Doesn't really work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works for a little bit then shuts off. Repeat. House was still hot so I returned it. All my AC needs is power on the common wire and it couldn't do that.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Customer245739, thanks for sharing your experience with us. We're sorry to hear that you had to return your Nest Power Connector.
We'd be happy to assist you with your support concerns, and if you ever reconsider to use the Nest Power Connector again with your Nest thermostat, you're always welcome to contact us here: https://support.google.com/googlenest/gethelp
Did not work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with my furnace/thermostat. Had to return the product.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Andrew, thanks for sharing your review and we're sorry to hear that you had to return your Nest Power Connector. If you decide to give it another go in the future, we advise that you reach out to our support specialists so we can help you with setting up your Nest Thermostat with the Nest Power Connector. You can contact us anytime on our Google Help page for further assistance here: https://support.google.com/googlenest/gethelp