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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3049 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Nest Protect for its ease of use, night light feature, and simple installation. The long battery life and overall performance are also appreciated, along with its connectivity to other Nest products and app integration. While the price is a concern for some, many users have not experienced false alarms and find the sensitivity to be appropriate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 3,049 reviews
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these.. got one for each of my children to keep them safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install, looks elegant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions are clear and connecting it with next app is straight forward. So far I like it .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better then traditional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a few of these set up around the house, i like that they do both smoke and carbon monoxide but the main reason is they connect online. If something is wrong i get the notification on my phone even when I'm outside of the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used these for years and have no complaints. The app is easy to use and set these up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product to go with nest thermastat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Several people in my family have the nest thermastat. I bought this for my son from his Christmas wish list he was very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to find this product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly the type of fire and carbon monoxide detector I wanted. Being able to control from my phone is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Really easy to install and activate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was replacing the first gen Nest Protect devices (which had been easy to install as well). These just quickly screwed in and activated. Couldn't have been easier. And knowing they monitor both smoke and CO2 is a comfort. And the light that comes on when you walk near it in the dark is incredibly helpful.

    I would recommend this to a friend
  • Cons mentioned:
    False alarms

    Rated 1 out of 5 stars

    Malfunctioned after 6 months/caused FD response

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite being kept up with properly and not misusing the device, my Nest Protect has been malfunctioning and caused a fire department response. When the fire department came out they informed me that the reason for the alarm was due to a malfunction on the unit, and told me to try to return it due to the device issue. They specified the malfunction is causing the device to create false alarms. Unfortunately since it's been 5.5 months since I purchased this I believe it is outside of the return policy date.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact the monitor is constantly monitoring itself. I feel safer having it in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, no incident reported but I'm not looking for one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple Installation, Powerful Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just set this up at my office, and the combination of remote alerts and IFTTT integration makes me feel much more secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best. Linked together so if one goes off, the alarm sounds on all of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice system. It's always nice to have peace of mind and nest always makes top quality products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish and convenient! Barely 1 day in and loving the upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this Neat Protect and 2 cameras. They work great together and compatible with my Google home and Philips Hue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Love the whole NEST family products. Very user friendly to check all of your NEST products from your smart phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it ! Nest Products are the BEST !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend ! Get Your peace of mind back knowing your home is safe theres no Price you can put on safety for your home..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smoke and Carbon Monoxide Alarm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this mainly for when we're away for our cats. Wanted to make sure they are safe with the sitter when we are away. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this to everyone. Just make sure to determine battery v wired. This is the only real decision you need to make.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Alarm smoke and Carbon Monoxid Alarm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please Please every family go get one, it is the best detector of smoke and Carbon monoxide on the market hands down

    I would recommend this to a friend