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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3049 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Nest Protect for its ease of use, night light feature, and simple installation. The long battery life and overall performance are also appreciated, along with its connectivity to other Nest products and app integration. While the price is a concern for some, many users have not experienced false alarms and find the sensitivity to be appropriate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 3,049 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    A Smart Home Must

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced all of the smoke detectors in my house to the Nest smart smoke/carbon alarms. An aboslute breeze to install and sync to the nest hub/app. I also love how each detector can be personalized and if it detects smoke or carbon it will announce from which room. These also have amazing lighting features. Color coded lights allow you to know the battery health, then another really cool feature is the walk way lighting. They dimly light up once the detector detects motion and helps guide you through your home. My only disappointment and its not even a major thing (provides evidence that it works), is how senstive the smoke detection is. Frying food on my skillet or cast iron often makes my kitchen detector go off.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Nahche, thanks for posting a review. We’re glad to hear that you find Nest Protect great.

      Nest Protect uses an advanced smoke sensor, a completely re-designed Split-Spectrum Sensor that looks for both smoldering and flaming fires. The Split-Spectrum Sensor enhances a traditional infrared photoelectric sensor with a second, blue LED, to detect a wider range of particle sizes in the air. It can also detect if the smoke is from a steam related event, and it reduces nuisance alarms.

      Your feedback is important to us as it will greatly help us in improving our products and services. If you have any questions or need assistance with your Nest Protect, our support team is always here to help. Please feel free to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good CO and smoke unit, 10 year life max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy setup, nice integration with the Nest app. Unfortunately these detectors are built to stop working 10 years from date of manufacture and I got one that was already a year old from BB and they wouldn't do anything about it. I am not aware of a way to tell how old the detector is without opening the box.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and set up and great to have the integration on the Nest app. No more guessing which smoke detector is chirping!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great combination of CO2 and smoke alarm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find it convenient that I can manage this with the Nest app. It makes it easy to test and see status without having to grab a stool or a ladder.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Night light

    Rated 5 out of 5 stars

    Good features on the smoke dector.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unite and easy to set up. As I live in an all electric house, I don't have to worry about CO gas. But the rest of it is great. The night light especially when you walk by it in the dark.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Simple installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This alarm only took me 10 minutes to install. I already have a nest so setup and detection was simple. I'm happy I bought this, much nicer than a plain old smoke alarm.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Perfect Smoke/Carbon Manoxide Detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to buy this as suggested by my neighbor as I already have several smoke detectors around the house. After a while, I decided to buy this Nest product and installed it in between the living room and kitchen. One day I was frying and created smoke in kitchen that my smoke detectors did not give alarm but the Nest product did! It also gives time to fan out the smoke to avoid sounding alarm, Gives me monthly report on my Nest performance. The light on this detector serves as a nice night light when lit and no more Carbon Manoxide worries in the house. Glad I got this Nest Detector.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    potential life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and program. At top of steps on second floor and the light definitely helps, hopefully will not have to find out how well in heavy smoke. Beautiful design. Will be getting another.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    All Things Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    •Easy to set up •Sleek Design •Loud Warning Chime •Reports Monthly in email on status if you have a nest account. •Overall solid product if you are looking for a more modern touch

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    False alarms

    Rated 5 out of 5 stars

    Great - no false alarms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a lot of research and waiting for the newer version since the old ones had lots of false alarms. Have a few of these and no false alarms for close to a year. Easy to install and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Awesome Product from Google.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up. We love that the battery operated version and still talk to each other and make us feel more secure.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night light

    Rated 5 out of 5 stars

    Huge Relief, Easy Set-up and Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product! Extremely easy set-up, love the nightlight feature and we feel so much more safe in our home because of it. I would recommend to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    False alarms

    Rated 5 out of 5 stars

    Works very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased. 1 false alarm so far due to wife's cooking, but we were able to silence the Nest and teach it so that it won't accidentally go off again. Super easy to install and set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night light

    Rated 5 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to install app and setup. Whole setup and installing to ceiling took maybe 15 minutes. The night light is really nice and convenient. Great addition to my smart home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night light

    Rated 5 out of 5 stars

    Nice features for a CO/Smoke Detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase as a replacement for a standard Smoke only detector. East setup, great features including the WIFI ability, and even a cool night light that lights just enough as you walk by...

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of installation simple to operate great reviews on the product easily checked with my phone. Battery operated no wires. Couldn't have made a better choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very modern and accurate form of smoke/carbon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with everything from looks to the high tech gadget. Simple to use and love the app specifically for it. Really is reliable have tested it and it does what it ssys!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Night light

    Rated 5 out of 5 stars

    Easy to love

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Integrated fast and easy into my existing nest product line. Ability to sense presence as part of the nest network (like making thermostat know someone’s home) is excellent. Feel safer knowing covered for both smoke and CO2. Install took only minutes and no wiring with excellent battery life. Path light is a real plus at night as a integrated nightlight.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Modern smoke and fire detection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use, wall mounted for a nice modern look. A good system to have

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I love this Unit!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I admit. I like products from Nest. I own a couple. But Best Buy had the best price and delivered it faster than any other place I had searched. Even Amazon could not beat the price or delivery speed. Best Buy has really got their Product, deliver and service model up to snuff. But the unit works great. I have had no issues with it at all and it was easy to install. It tests itself for me once a week and sends me a message on my Cell Phone letting me know it's good working order. That's piece of mind for sure.

    I would recommend this to a friend