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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3049 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Nest Protect for its ease of use, night light feature, and simple installation. The long battery life and overall performance are also appreciated, along with its connectivity to other Nest products and app integration. While the price is a concern for some, many users have not experienced false alarms and find the sensitivity to be appropriate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 3,049 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Protect and long last smoke detector

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this Smoke Detector, last very long on AAs batteries and sensitive enough to detect smoke and Co2, pair to the nest Apps to keep connected, no matter where you are. Wifi connection and colorful lighting. The chirping is real loud and alert on your phone as well.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Keep Your Family and Toes Safe!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Being able to know what goes on at your home while your away is great. Hidden feature...it also has a motion night light feature for those dark hallways and stairwells...avoid those middle of the night stubbed toes (we all know it'll be the pinky toe too!) Keep your family and pinky toes safe!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love connected safety

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re very pleased with our Nest Protects. We love that we can see status and get alerts on our phones. And the side benefit that we’ve grown fond of is the pathway lighting, that turns each unit into a motion sensor faint light so you can see your way through a room in the dark. Very easy to install the battery powered version.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works just as good as the wired version!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opened the box, followed the instructions, set up the Nest Protect and that's it. The wifi is reliable on this product and never disconnects, it does what it is intended to do even on battery power. The Nest "Sense" light isn't as configurable on the Battery version like it is on the Wired version but it's a small tradeoff for the convenience of having a Battery powered version.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 4 out of 5 stars

    Double check what you have existing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Head my warning- check every detector in the home prior to replacing to see us they are all the same. We only checked one, purchased 6 wired and come to find out 5 were battery only. We purchased them directly from Google and they did not allow us to return them so we bought the battery version from Best Buy. I like that they all talk to each other and can be tested regularly through the app.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Kcgirl03. Thank you for sharing your insights with us. It's unfortunate to hear that you encountered this issue, and we sincerely apologize for any inconvenience it may have caused you. We are committed to ensuring a more pleasant experience for you during your future interactions with our support team regarding any support needs for your Google Nest devices. Please feel free to reach out to us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Another Nest Homerun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another Nest Homerun. Perfectly easy to install and manage from Nest app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the ecosystem with nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and its connected to my app with all my nest products

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of these. They connect to each other and the app. Everything works awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the interconnect ability. Haven't ( and hope not to) tried with carbon monoxide or a fire. With the app, you can see the status of all the alarms in your house, change settings, and battery health. If a battery is low, you are directed to the correct unit rather than all of them chirping and having to sort it out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect to keep tabs on the house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that my mother has dementia I always want to keep an eye on any problems at her house and this gives me alerts if something is wrong and checks to make sure it works every month and it really is a game changer and helps me feel better when I need to go to work or do other things

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as intended

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No annoying low battery alerts (the loud alarm sound that doesn’t stop in cheaper alarms) are not a problem. Easy install, I’d recommend borrowing a drill with a 5/64 drill bit to make it easier to put the screws into your ceiling or wall

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Night light

    Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A no brainier... It illuminates dark passage and syncs up with the nest thermostat...

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Second I Have Bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't say this is necessarily better or worse than any other smoke/CO2 detector on the market. But since I have a number of Nest and Google home products, and since it works with the Nest thermostat, it made sense for me. The installation is simple. The only hassle is if you make changes to your WiFi network, it doesn't do a great job of keeping up with the changes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Set Up, Keeps Family Safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to slowly move towards a smart home, and with an 18 month old at home I thought the Nest Protect was the perfect start. It was easy to install and set up, although setup took a little longer than someone may like, but easy. It's kind of a very long term thing to review, so it would be nice to come back to it in a year or two to see how it is working. But so far it's been great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smoke detector and easy to install. The app and notifications are great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night light

    Rated 5 out of 5 stars

    Great detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up and install. Nightlight is nice and it looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night light

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Love the night light feature and the mobile app is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Nice Smoke CO Detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest smoke/CO detector is easy to install and add to your nest account. I like the night light that detects motion. This is the 5th one I've installed. I did have false alarm problems with most of the Gen 1 detectors but Nest replaced them with no problem. The Gen 2 detectors have been functioning without any false alarms. They do a monthly self test automatically. Recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to set up. Very clear voice that talks to you and very loud too, which is a good thing. Connects to your best thermostat to better protect your home. If co is detected, it shuts off the heat of its on. Smoke detected, it'll turn off the ac so it doesn't spread through the house. Very good, plan on getting at least a couple more for the house, worth the price for certain!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install as everything required is in the box. Units worked just as promised.

    I would recommend this to a friend