Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 3049 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Nest Protect for its ease of use, night light feature, and simple installation. The long battery life and overall performance are also appreciated, along with its connectivity to other Nest products and app integration. While the price is a concern for some, many users have not experienced false alarms and find the sensitivity to be appropriate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 3,049 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far. Have several nest products. Install is easy and app is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to set up works well with google and nest.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well in the house. Good recommendation and love the product since....

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far so good.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this a few days ago but did give it a tryout. Worked as described.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great once set up.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have purchased 5 nest detectors. 4 are still in use. I really like the voice announcements that tell the location of the detection...("basement", "Living Room", "Bedroom" etc.). I have found the setup to be less than simple with multiple failures despite being within inches of another device as instructed. one of my detectors failed after 2 years (1st generation). While at work, I got a notification of smoke in my living room. I drove home to find no smoke (and a terrified dog) with the alarm continuing to sound. It was a wired detector that continued to sound after unplugging, due to the batteries. My screwdriver was too big to remove the screws and with the alarm sounding, I could not wait until I found a screw driver to remove the batteries. The only way to silence the alarm was to smash it with a bat. (If I didn't my neighbors would have... 5 detectors were very loud). I can say that they are extremely durable devices. It took many hits to finally silence the device. I strongly recommend using the battery type units over the wired, as this will make removal of the batteries upon failure. I have since found that this can be due to dust build up even though I have always used light compressed air to gently blow the dust and clean as otherwise recommended. I would still purchase another and will soon to complete coverage in all bedrooms only because I already have several nest units. If I were to do it again I would consider a Ring compatible first alert and the Ring alarm system... the final cost would be much less.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      We're sorry to hear of the trouble you encountered during the set up process as well as your 1st generation Nest Protect giving a false alarm, and apologize for any worry or frustration this caused.

      Please note that we've next to eliminated the potential for false alarms with the 2nd generation Nest Protects.

      If you haven't already, we recommend reaching out to our support team so that we can offer further assistance.

      nest.com/help Nest

  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Safety Safety Safety

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing knows when I enter the room, the night light comes on and guides me. Love it! Will recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smoke detector

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up went smoothly. Testing was straightforward. The connection to my existing app is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Safety first

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great I am satisfied with this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but needs Starling Hub for HomeKit.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing smoke and carbon dioxide detector. I particularly love the fact that it tells you the alarm is going to go off before it does, so if it is because you are cooking, you have a chance to stop it! The one major drawback is that it does not support Apple HomeKit, so I had to buy a Starling Home Hub to use it. It appears to work flawlessly through the hub, though. Hopefully they will integrate matter support into it so that the extra purchase won't be necessary in the future.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello ShawnW, thanks for giving us time to share your feedback on the Nest Protect (battery). We’re glad that you love the Heads-Up feature as an early warning, and we hear your concerns about the HomeKit integration, and having it as a hub for Matter-enabled devices. We’d be happy to share this with the right team to work on improving our products and services.

      We hope you’re making the most out of its unique features. And for questions or concerns about the Nest Protect, feel free to visit us here and we’ll do our best to help: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Smoke detectors

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to set up to existing next system

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Excellent addition to any house

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, gives you peace of mind. The best feature is the night light, no more stumbling at night.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use smoke alsrm

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest talks to you before sounding the alarm. Easy to control through the app as well. Awesome product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, works with nest thermostat, and notifies me via app has loud and clear messages.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great add on for Nest Ecosystem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, looks good on wall/ceiling. Ties in nicely with the Nest Ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    i love it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does the job and helps me ease my mind with the 2-1 feuture

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product. I am very pleased.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Protect is simple to set up and works well with my Nest Thermostat. It is a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Smart Smoke/Carbon Monoxide Alarm

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up after you opened the box. It is ready to go. I purchased one more for other floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can see status via the app and it tests automatically.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest system is fantastic. Simple to set up and easy to use. Love having everything in one app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google Smoke/Carbon Dioxide Alarm

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work perfectly, easy to install and has a nice motion light .

    I would recommend this to a friend