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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3049 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Nest Protect for its ease of use, night light feature, and simple installation. The long battery life and overall performance are also appreciated, along with its connectivity to other Nest products and app integration. While the price is a concern for some, many users have not experienced false alarms and find the sensitivity to be appropriate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 3,049 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    We like it a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got 2, getting more. Easy to understand as it speaks.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have item for your smart home and easy to setup

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smoke/carbon monoxide detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised,easy to use app no issues would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Very Sleek and easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks nice, and easy to setup and install, night light is so slick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of the nest smoke/carbon monoxide alarm to set one on the hall and the second on the master bedroom. It is really easy to set up and when is connected to the app you can easily see the history and how the house is running. It is great!

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems and like the night light feature built in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The ONLY Detector I Will Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought into the Next family of solutions. Their detectors offer a lot of smart technologies that make living with a smoke detector more tolerable. The specs and abilities of these units cannot be understated. When paired with a smart home, you have a real solution that may just save your life and your home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and setup. App interface is very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Safe smart device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easy instal and gives you peace of mine with family

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Simple to use, looks great, ordered another 1 for basement

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Sqeezy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to set up. Sends info to phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only game in town

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use these in our short term rental units - they give alerts if smoke is detected in our condos so we can reach out to guests or make a call to the building manager / local FD if there is a problem. I wish there was some other company offering similar units… I despise Google… but this is all that’s available. Only issue is syncing units to the existing network. Seems to take 3-4 tries on the last two or three groups of Nest Protects I’ve installed.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Andy, thanks for taking the time to share your feedback. We’re sorry to hear that you’re having issues syncing your Nest Protect with your Wi-Fi network.

      Connectivity issues can be caused by different factors like location and distance of Nest Protect, Wi-Fi router, outdated phone and Nest app. This may also be caused by Wi-Fi network congestion, and Wi-Fi interference with other devices and/or networks. Removing other devices from your Wi-Fi might help. Also, please make sure that your Nest Protect is connected to 2.4Ghz connection.

      If you still continue to experience the same issue, you may reach out to our support team for further assistance. Here's the link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Stylish smoke/carbon monoxide detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because I like the Nest brand. Works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good CO2 & smoke detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and I like the updates & alerts via my iPhone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great product, great app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the best smoke detector I've ever owned. It is WAY more expensive than your standard detector, but the ability to monitor from your phone and easily silence false alarms is a great perk.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new device. Easy to install & functional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation. Lots' smart built-in.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This initial installation was not hard. The steps illustrated in the enclosed guide was sufficient. I like the ability to be able to check the status of the unit via my smartphone or via any web browser. The "PathLight" feature is my favorite. It is motion activated, and provide a very comfortable glow i n the dark hallway when approached.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this product, helps me monitor usage monthly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this product thumbs up ! We have 2 and very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and stylish. Its easy to install and use, very useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These are great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are great. Saved my house after the dog turned on a stove burner when no one was home.

    I would recommend this to a friend