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Customer reviews

Rating 4.8 out of 5 stars with 3049 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Nest Protect for its ease of use, night light feature, and simple installation. The long battery life and overall performance are also appreciated, along with its connectivity to other Nest products and app integration. While the price is a concern for some, many users have not experienced false alarms and find the sensitivity to be appropriate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 3,049 reviews
  • Rated 5 out of 5 stars

    No worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of the Nest Protect 2 on a recommendation for adding smoke/CO detection. Luckily I haven't had any reason to be alerted by them, but having an internet link to be able to see they are always monitoring is a nice piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought another one to put in our son's room. We already have two in our house and this was a natural addition. The app is super easy to use. The detector gives us peace of mind at home and away with the app.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    batteries died in 3 days...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    other than the batteries dying this thing works great, set up was easy, a must have for the CO detector if you have a gas fireplace or furnace.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Solid device.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little pricey but easy to setup and works very well. Like the device and would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great that it's a smoke detector and carbon monoxide detector in one. I like the idea of being able to be notified from the app when something wrong is happening. It's also nice you can silence it with the button if it's a false alarm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed three of these devices in my home about 2 months ago. Yesterday was the first time that we had an actual alarm. We burned toast in our toaster and all three alarms began alerting us that there was "smoke in the kitchen". Very nice. It really works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Smart Home Enthusiast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to start off by saying that no one NEEDS a smart smoke/CO2 detector. At $100, it is much more expensive than the "dumb" alternatives. However, I recently got one for 25% off and if you already own other smart home items, it can be a welcome addition to your home. It looks good in a modern kitchen but this is one product I hope I don't have to "use" too often. If you need multiple for your home it can be cost prohibitive, but over time, if you find a deal like I did I recommend it for the tech geek in your life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works well and accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it updates me when there is a problem but is not like a traditional detector and annoying with every hint of smoke from cooking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smoke/carbon monoxide detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best smoke/carbon monoxide detector. It provides very clear setup instructions. One of the best feature is that one can turn off alarm from smart phone. It also sends monthly email about the activity on this Nest Smoke/carbon monoxide detector.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great smoke detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great smoke detector. Easy to install in the wall and app in the iPhone. Automatic battery checks are also very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to set temperature from my phone. Can turn up or down so when I get home house is cozy or cool. Also a definite plus when on vacation. Then monthly reports are helpful too. Our utility bills have dropped since installing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this purchase because it’s both a smoke an co2 detector. If anything happens I will get an alert on my phone so even away from home I can keep an eye and ear on my property. If price goes down I may buy another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The upgrades are cute, that’s all. But I like it. The nest informs if there’s a problem in the area where it’s located. Additionally, when away you will be informed if there’s a problem. Liberty Mutual may still have a rebate for this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to configure

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to configure and to get it working. Hope will be reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel at ease with nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We heard about this from a friend. If it wasn't for this his house would of burned down, it caught smoke in time to prevent the small fire from spreading. Nest gives me a piece of mind knowing it'll alert me if anything is going on specially in the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smart smoke/carbon monoxide alarm. I do like the illumination feature that senses movement at night and lights up the area just enough to see.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Incredibly easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Incredibly easy setup. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive, but worth the piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have three of these in the house and enjoy the piece of mind they provide while we are away. Have a couple of nice feature like path light at night and constantly testing themselves. They integrate well with the rest of the Nest products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no more figuring out which smoke alarm is set off. No more figuring out which alarm is chirping. You can see everything on the app. Battery operated is nice for those areas where there is not a prewired connection.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Do not place near a bathroom or humidifier

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apparently my showers are too hot and steamy because every time I take one this thing goes off. It’s outside my bathroom door but not right outside. Apparently the cheap one that I replaced this with doesn’t have that problem. I’m going to have to figure out how to relocate. Would be grateful if they could figure out a way to disable the monitor and mf-ing beeps without having to remove the batteries. Tried using app but that’s not a possibility. Also terribly disappointed that my downstairs monitor went off too late when an actual fire started on my stovetop. I started to smell something funny while in my living room and then walked into the kitchen and saw my oven mitts were on fire on the stovetop. Quickly put it out and then that’s when the monitor went off. Right outside my kitchen and yet it would not have gone off until things most likely would have been really bad.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Erika,

      Thanks for sharing your experience with Nest Protect. We’re really sorry to know that one of your Nest Protect is sounding an unexpected alarm due to the shower steam while the other triggered an alarm too late during a critical event. This is something we do not take lightly.

      Steam can trigger unexpected alarms in many smoke alarms. Common household sources of steam include showers and humidifiers. To help lower the number of unexpected alarms caused by steam, Nest developed Steam Check. Steam Check helps Nest Protect tell the difference between steam-related events and real fire or smoke events. While Steam Check helps Nest Protect distinguish between steam and smoke, it won't stop all steam-related alarms. If Nest Protect observes steam that appears similar to real smoke or fire, the alarm will sound. The best way to eliminate steam-related unexpected alarms completely is to move Nest Protect away from sources of steam like bathrooms and home humidifiers.

      Steam Check is on by default, but you can enable or disable Steam Check with the Nest app or on the Web at any time. Select the Nest Protect that you want to change, go to Settings then select Nest Sense and turn Steam Check on or off. Once complete, it can take up to 24 hours for the settings on your Nest Protect to be updated.

      Regarding your downstairs Nest Protect, a good reason why it went off late is that the smoke chamber may have excessive dust in it. You may want to clean it by simply wiping the outside of your Nest Protect with a soft, slightly damp cloth.

      If you'd like to receive further assistance, please feel free to reach out to us here: https://support.google.com/googlenest/contactflow Nest