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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3049 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Nest Protect for its ease of use, night light feature, and simple installation. The long battery life and overall performance are also appreciated, along with its connectivity to other Nest products and app integration. While the price is a concern for some, many users have not experienced false alarms and find the sensitivity to be appropriate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 3,049 reviews
  • Rated 3 out of 5 stars

    Old manufacturing date

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Manufacturing date about 1.5 years ago. The ten year life starts with manufacturing date.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. I bought as it is battery and can placed anywhere I want. Though the price is costly due to nest home, it is wonderful product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3 Nest Protect cover the entire house and are networked. Thepease of mine well the extra over singular/un-networked smoke/Carbon Monoxide alarms.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product because I travel a lot and I can always see that things are ok at home. Very easy to install, especially if you use the battery operated version.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Why didn't I get these before

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for me and my family, I should've gotten them a long time ago. Work fine, easy set up. I own several Nest products, love all these integrated in the Nest app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simply, easy fire alarm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. The “test” sound can be heard loud and clearly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the extra $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and straightforward, do their job well. Pricey, but the extra functionality and aesthetic are worth it for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product worked great, however, I didn't realize I'd have to create a gmail account to view through my iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Earlybird gets the NEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The NEST 3-pack smoke/CO2 is a great purchase. We are so happy to have added this to our other Nest products in our home. Easy installation, and setup!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    BestBuy ships old inventory !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is for the BestBuy Holyoke store which ships old inventory. Nest protect have a manufacturer date and an expiration date of 10 years from manufacture. The product I received as “new” is in fact 8 months old. This cuts the product lifespan by nearly one year or 10%. If you are shipping less than new products then be truthful and disclose this in the product description.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well to keep my house safe, wanted to buy it to check out the gadgetry, but tbh no more functional than a $20 detector

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home smoke & CO alarm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live in a 2-story home with a basement. We bought two sets of these Nest - Protect 2nd Generation (Battery) Smart Smoke/Carbon Monoxide Alarm (3-Pack) - White, so we have a total of six of these units. These supplement detectors we already had. If any one if these detector/alarms detects smoke or carbon monoxide, all six of them sound the alarm and announce the location of which detector detected the smoke or carbon monoxide. By installing these units on all three levels of our home, we feel confident we will get quicker notification in an emergency.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Home owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item but the shelf life is how they get you to upgrade at a later date.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Japbl, thanks for sharing your feedback. We appreciate that you like the Nest Protect (Battery).

      As the recommended life of the product is tied to the date of manufacture, there is always going to be some period of time that passes before the customer is able to use the device. This is true of any Smoke and CO Alarm product and cannot be avoided. In particular, we expect our resellers to have good stock rotation policies that ensure stock isn't unnecessarily sitting on shelves losing time.

      Our support tea is always here to help. If you have any questions you want us to answer, feel free to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Doesn't integrate with Alarm System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've yet to install this, because I learned that it does not integrate with my alarm system. Aside from that, I'm sure this with work as intended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fire alarm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fire alarm. But was set accidentally to Spanish and could never revert back to English.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my daughter's townhouse and liked them so well, I bought another set for our house. Very efficient, multiple features and easy to set up!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great smoke detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device keeps you alert of any situation including if battery is low and even away it would send you a text if there is a problem

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is extremely easy to set up using the app. I had no issues connecting these to the app. Very intuitive product and great for any home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one I purchased for my son home. Gave one for a house warming gift and this one for the basement

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for monitoring from being away this is a great product just wish the pricing structure was built the same as apples for maximum profit

    I would recommend this to a friend