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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3049 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Nest Protect for its ease of use, night light feature, and simple installation. The long battery life and overall performance are also appreciated, along with its connectivity to other Nest products and app integration. While the price is a concern for some, many users have not experienced false alarms and find the sensitivity to be appropriate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 3,049 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome replacement, 10 year exp date

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 year exp date. Easy hook up. Motion light is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the three pack because I have three stories in my home. I put them in the hallways to each floor and at the entrance to my finished attic. When one goes off and tells you what’s wrong they tell it to all of them sequentially! So if you’re upstairs and don’t hear alerts for smoke in the kitchen the one on floor three will tell you!!! Feel much safer now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changing over our whole house. And feel safe with them installed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Easy to use. Convenient to access with a smart phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smoke & Carbon Monoxide detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the better ones out there and tied in to your WiFi

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the easy set up and operation from my phone using the Nest app

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes minutes to set up being able to pair them up with the app is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recently purchased but seems to work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to know that i can get updates on whats going on in the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smoke/CO2 Alarm (Battery)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one of these I have purchased. It seems okay.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I’d recommend. Easy setup

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a alert in the event of a house fire in the event I’m away from home. The peace of mind was worth the investment.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Reggie. Thanks for choosing our Google Nest products. We appreciate the trust you have with the Nest Protect (Battery) and it's always great to hear that this has given you some peace of mind. If there is anything else we can assist you, with your Nest Protect, you're more than welcome to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and communicates well both through the app and vocally.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for home safety and good app for managing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily connected, like that they talk to each other. Lost wifi connection for 3 days before it threw a notification, despite passing daily checks. Good professional reviews for primary use, cannot validate myself.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi DavidH, thank you for posting your review. We're sorry to hear that you're experiencing some delays with the notifications from your Nest Protect(battery). We suggest checking the link here to help troubleshoot the issue: https://support.google.com/googlenest/answer/9296548

      If the issue still persists or if you've done these steps already then we recommend that you reach out to our support specialists and let us assist you in improving your overall experience. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Good protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ability to inform you of any co or fire wirelessly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of set up and how it blends in with any decor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how they work with each other. plan on getting another

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great, easy install and easy connect to the nest system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Safety First

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality well built with a lot of useful features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Protect puts me at ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are heavily integrated in the Nest ecosystem (4 Nest outdoor cameras, 1 Nest thermostat, Nest Secure and now Nest Protect). Because we live in an older home (with older electrical wiring), it's nice having the peace of mind that Nest Protect will alert me if there's smoke or carbon monoxide. This is a worthwhile investment to provide peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Safety feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will add a safety feature to the security system.

    I would recommend this to a friend