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Customer Ratings & Reviews

Your price for this item is $45.99
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The comparable value price is $149.99

Customer reviews

Rating 4.8 out of 5 stars with 3049 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Nest Protect for its ease of use, night light feature, and simple installation. The long battery life and overall performance are also appreciated, along with its connectivity to other Nest products and app integration. While the price is a concern for some, many users have not experienced false alarms and find the sensitivity to be appropriate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 3,049 reviews
  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are some features I’m still not familiar with. I bought one to test how much I liked it before replacing the other smoke detector. I’m not sure I will. I love the concept. Not as easy to use

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Safety feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will add a safety feature to the security system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Very simple to use and very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart smoke/carbon monoxide detector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even when my phone is set on silent, it will notify me when this detector is aware of smoke, carbon monoxide, or a low battery. I bought two and installed them in different homes of concern.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to link, feel better protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having these in addition to our original home installed alarms truly gives me a piece of mind. One day I completely forgot I had started the stove and went outside watering plants within a few minutes I had an alert on my phone smoke detected in kitchen hall. Saved me from a big mess! Love these!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my nest smoke alarms. Easy to install and program.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it’s a night light and it’s flushed to the wall

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up. Even your mom can use this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty cool camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool camera does a good job alerting me ....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product, but needs more flexible packaging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great, but Best Buy didn't have the wired unit in 3-packs. I needed 7 units. The Google Store now has virtual 1-packs, 3-packs and 6-packs, with progressive discounts at each level, and if you order a 6-pack, they send you six 1-packs. Google has a better price at that volume. If I were purchasing in-store at Best Buy, they presumably would have price-matched, but I couldn't figure out how to price-match online, so I ended up returning the Best Buy units and buying directly from Google.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We all have busy lives, and this product helps keep my home safe when I'm not around. It will alert you if there is smoke or carbon monoxide present, even if you are not at home. It tests itself regularly for any problems and all of the units talk to each other. Great purchase, great product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pass

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t connect to my nest ap. Asks to be charged frequently. I have nest thermostats and door locks. This is the worst nest product I own due to its high maintenance

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Lwheat1,

      Thanks for sharing your feedback on Nest Protect. We´re sorry to hear that Nest Protect won´t connect to the Nest app.

      There can be a few factors affecting the connectivity for your Nest Protect. We recommend trying out the troubleshooting steps below to help isolate the issue:
      - Disable the cellular/mobile data for your mobile device. If you’re using your mobile phone to check, make sure it’s connected to the same Wi-Fi network as your Protect. To help make sure cellular data is off, turn on Airplane mode and then turn on Wi-Fi.
      - Make sure the Nest app version is up to date.
      - Restart your router to reset your internet connection.
      - Check for interference. Connectivity issues can be affected by factors such as physical barriers (like, walls or building materials), furniture and appliances, or even neighboring Wi-Fi networks.
      - Lastly, reset Nest Protect to factory default settings.

      We're available to help you at Google Nest Support page. Please feel free to get in touch with if you need further assistance with the issue here: https://support.google.com/googlenest/gethelp Nest

  • Rated 2 out of 5 stars

    Eats expensive batteries.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big disappointment. I brought 2 of these, thinking it would be a great to have a smoke detector that would let me know when the batteries needed to be changed. Great idea in concept. The problem is: One of the 2 asks for new batteries every 20 days. Must used lithium ion batteries. It requires 8 batteries, batteries are right around $1.75 each- that’s $14 every 20 days or right around 182 a year for batteries….

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi mossking, we really appreciate you for sharing your feedback on Nest Protect (battery), and we’re sorry to hear it’s a disappointing experience for you. We understand how much fortune you need to spend on this if this will continue. We’d like to figure out why one of the two Nest Protects exhibits this strange behavior so we can help improve your experience. If you're willing to reach out to us, you can use our contact details here and we'll work together towards resolution: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good alternative to wired smoke detectors

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We passed our city inspection with these instead of the wiring all smoke detectors which will cause significant money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for safety

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older house and all smoke/carbon detectors are battery operated (not wired)... Nest Protects will link them together, so if one goes off, they all go off. I need a few more to meet code and I do not have to worry about wiring them together!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    SoSo smoke detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ok, doesn't do what it is supposed to do, alert you on your phone when you are away from the house.. although it says everywhere it is supposed to..

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi sososmokedetector, thanks for taking the time to share your feedback on Nest Protect. We’re sorry to hear that you’re not getting an alert on your phone when you’re away. We know how important it is for you and we’re here to help.

      We'd love to learn more about what’s going on to better understand the issue and help you in the best way possible. If you're willing, you can get in touch with our support team and we'll help you troubleshoot the issue further. Please feel free to reach out to us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    easy to install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is recommended that you replace your smoke alarms every 10 years. This combination of smoke and CO2 makes it easier to get warnings for both. It is easy to pair all of the detectors together and nice that they self test daily or if you test them from your Nest app.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nest Protect 2nd Generation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Protect 2nd Generation (Battery) took several days to activate to my computer. This Nest Protect is overly sensitive to smoke in the dining room!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great nightlight

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the pathlight, we use it as a nightlght in the kids rooms. Pack of 3 is the best value, especially around Thanksgiving. Be warned, these do expire in 10 years and I believe they brick themselves (unlike traditional smoke detectors).

    I would recommend this to a friend