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Customer Ratings & Reviews

Your price for this item is $45.99
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The comparable value price is $149.99

Customer reviews

Rating 4.8 out of 5 stars with 3049 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Nest Protect for its ease of use, night light feature, and simple installation. The long battery life and overall performance are also appreciated, along with its connectivity to other Nest products and app integration. While the price is a concern for some, many users have not experienced false alarms and find the sensitivity to be appropriate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 3,049 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced old smoke detectors with the nest product that had smoke and carbon. So far so good. It tests the units every month. Hopefully they do their job but hope I won't need them to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've become a all-Nest home. The addition of these smoke/carbon detectors adds another layer of security and monitoring. Nest has developed a great line of home security devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition to our home! The motion night light makes it even greater!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new home gift

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have these in my home... and it was a no brainer when my son bought his home. Gave them to him as a "congratulations on your new home" gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you live in rural towns and your house starts to burn... By the time a volunteer fire department gets there, it's gone. With the nest, at least only half would be lost.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the units as a full system works great very happy with purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products and I love the interconnectivity. Only one small complaint...there is a monthly test feature for which I can only select time windows to run. When there are small kids in the house, I need to pick a specific time, not a window....unless the Nest team is going to put my kids back to sleep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the app capabilities, being alerted of issues when not home makes me feel safer. I also enjoy the path light when walking in the dark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Low maintenance alarm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient compared to my old fire alarms. Automatically tests the alarms every month and alerts you when the battery is low.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sensor failure after 2 years

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Nest Protect experienced a sensor failure after only 2 years which I've learned has no remedy and just means your smoke detector is now a paperweight. When working, this product is great, but 2 years is not an acceptable lifespan for something that costs this much.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi twf16, thanks for taking the time to share your feedback. We apologize for the inconvenient experience with having the sensor fail on your Nest Protect after only 2 years.

      If you haven't contacted our support team yet, we recommend reaching out to us, so we could learn more about what exactly happened and see how we can assist you. You can reach out to our support team using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Smoke detector

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I Guess I won’t know how well they work unless there is a fire. So, I hope I never have to find out. LOL.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The concept is great but we have had several of thes not be able to turn off the alarm when there was no problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Google Does Not Stand Behind Products

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have defective units and google is not willing to replace. I got 24 months out of these things not 10 years

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey there, DavidS. We’re sorry to hear your experience with the Nest Protect wasn’t the best. We’d be happy to investigate further and get you a resolution — when you have a second, reach out here: https://support.google.com/googlenest/gethelp? Nest

  • Rated 5 out of 5 stars

    I Like It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon inquiring about it inside the Best Buy store. I like the idea of making my home a smart home. Bring it up to date with modern technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great connected product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a gadget geek and love this product. This will notify you of any smoke even when the alarm didn’t sound. Notification via the cloud is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless Functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say...they work great! When one alarm detects smoke, all 3 sound and tell you where the smoke was detected. It also alerts my phone. Excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great package, glad they come in a 3 pack. We have several of these and love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest = Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than a traditional smoke detector. Notifies you on your phone as well as telling you WHERE the smoke is being detected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have bought 6 of these for 3 different households. Simply the best you can buy for your loved ones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to use and enjoy life with it for longer time to come...

    I would recommend this to a friend