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Customer Ratings & Reviews

Your price for this item is $45.99
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The comparable value price is $149.99

Customer reviews

Rating 4.8 out of 5 stars with 3049 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Nest Protect for its ease of use, night light feature, and simple installation. The long battery life and overall performance are also appreciated, along with its connectivity to other Nest products and app integration. While the price is a concern for some, many users have not experienced false alarms and find the sensitivity to be appropriate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 3,049 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great. It always gives me updates and alerts when it does routine check ups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Along with being smoke, carbon monoxide, & fire alert, they are a great motion night light.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Keep Getting Alert

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t have this smoke detector but a week before is started beeping due to a “smoke sensor failure.” I still haven’t figured out how to remedy the problem so it’s sitting on my counter with the batteries out unused.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Hard to setup, keep pop up errors when connect with correct wifi 2. IOS app lack communicates with device 3. Keep disconnect wifi n offline 4. Not showing or showing incorrectly history date, not daily update on history. 5. Poor customer support 6. Too many defects 7. Finally don’t buy it I’m so regreted.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product and money well spent on buying the items

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's too expensive to do nothing. It has temperature sensors and other info but you can't see that unless you have a google NEST thermostat... 200 digital garbage

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi somerandomguy, thanks for taking the time to share your feedback. We are sorry to hear that Nest Protect didn’t meet your expectations.

      Your safety is our utmost priority. Nest Protect is designed to detect smoke and carbon monoxide inside your home. It has multiple sensors to help it understand what’s happening in your home and a photoelectric sensor to detect slow, smoldering fires.

      We value your feedback as we’re always working hard to improve our products and services. If you have any questions about your Nest Protect, please reach out to us and we’d be happy to help. We’re always available here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Highly recommed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you go with nest, this product is a must as it helps complete the nest suite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re going to invest in smart home devices you should start here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 3 pack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 3 pack and saved $40.00 Works great and pairs with Nest app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These a perfect for your home

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes your feels safe and approves by experts , buy now

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smokt Detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product gives you the ability to get notified once it detects carbon monoxide and/or smoke

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 Nest are better than 1!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 3 pack is a great value and I use them all over the house. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for the home, for family safety! Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the battery operated detector for a wired detector

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price of mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and idea. Nice to be able to get notified if away from home. Only issue is the setup can be a little finicky but nest app makes any issue easy to fix

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Adds peace of mind, easy to check on iPhone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently I have 2 Nest Protect 2nd editions and one more on the way. At first, I was caught up in the difference between the battery and wired edition, but most of what I researched showed that the wired version is essentially obsolete since battery version can sync their signals with WiFi anyway. Overall, I have found these to be great upgrades to old detectors. I was upgrading 10 year old smoke detectors, so I was glad to add the carbon monoxide sensor with the Nest on upgrade. Overall, the app makes it so SIMPLE to check up on the sensors and make sure that everything is online and with full battery. It just adds more reassurance than checking on detectors manually. One extra feature that I like is the path light. I installed one outside of a bathroom, and now the LED glows when getting up in the middle of the night. Apparently the LED is low energy drain, so I will see how it holds up over time. Due to the ease of use and ease of checking these detectors I plan on replacing all of my home detectors eventually. Since I also have the Nest security camera, it all integrates into one app which has always functioned perfectly. Overall I think Nest is probably the way to go for the Smart Home movement as it is reliable, high quality and has never caused me any problems.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    If you buy it, make sure you get Best Buy warranty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointing product. It crapped out after a few months. To try to get help was horrendous. It seems that after Google acquired Nest their support has gone down hill, which is the opposite of what I would have expected

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Pineiro,

      Thanks for taking the time to share your feedback with us. We´re sorry to hear of the disappointing experience you have with both the Nest Protect and our support team. This is certainly not the kind of experience we'd want you to have. However, and if you´re willing, we´d certainly like to have an opportunity to work out a resolution that will improve your experience. Please feel free to reach out to us again at Google Nest Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Very solid smoke and co detector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was relatively easy. Great quality. Did not give it 5 stars because Nest does not allow you to connect this device to Samsung Smartthings Hub or Amazon Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brings a whole new aspect of safety for home and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing better. I love the notifications to my phone.

    I would recommend this to a friend