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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3049 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Nest Protect for its ease of use, night light feature, and simple installation. The long battery life and overall performance are also appreciated, along with its connectivity to other Nest products and app integration. While the price is a concern for some, many users have not experienced false alarms and find the sensitivity to be appropriate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 3,049 reviews
  • Rated 5 out of 5 stars

    Nest protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest protect has given us peace of mind. It connects to our phone and lets us know if there’s mobile or if everything is ok.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Easy set up. Works great

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Adding it to my existing nest account was easy. Mounting was just four screws that hold up the wall plate. The motion light is just enough to see our cats on our dark floors

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    A Quality Fire and Carbon Monoxide Detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've attempted many battery power alarms, that always seemed to fail prematurely. Many of them would beep as if the batteries had failed even when they were just replaced. The Nest Protect is rather heavier due to it's 6 batteries, but it also regularly tests itself with a green ring of light (passing), and notifications sent to an app that can be loaded to a smart phone or tablet. It also allows for a nightlight that conveniently turns on when people walk near it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So happy bought a second one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All our smoke alarms started dying in our home and we already have a Nest cam and 2 nest theromstats so I was excited to try this product out. I love that I can easily see that the product is working. We have vaulted ceilings so I really love that I can run a test on the system from my phone. We put one in our baby's room and I feel like I have piece of mind that she is protected. I ended up buying a second one to have in our downstairs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night light

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. We have a Nest thermostat and already had an account but it was very easy. I like the night light.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Near Perfect Smoke CO Alarm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A breeze to install. It's what a Smoke/CO detector should be. Helpful, thoroughly self checking, humane operation ("an alarm is about to go off ...). Two things would make it perfect. 1. A way to hook it up to a monitoring station. Old not-smart smokes had a red interconnect wire that allowed alerting a monitoring service. 2. Make it smaller and thus less visible.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Second and Third Protects, Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second and third Nest Protects for my home, and I will buy a couple more to round out the house. I really like that they have interconnect ability, so that even in the event of a fire and the electric/wifi goes out, they will still talk to each other and alert accordingly. Installation and setup are simple and straight forward, and is definitely worth it for the piece of mind and the extra functionality added to the Nest Thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    nice compact unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy setups ,little pricey ,it works nice when connected to other nest units and the nest app works nice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to setup, does it’s own regular testing too. A little pricey, but worth the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great product from Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it integrates into the Nest app and it is pretty great to see the lights on it depending on what’s happening. And also, you cannot lower the voice of the lady who screams that there is smoke in the house from the speaker. I read online it is a safety feature I guess. But once the alarm has started, you are then allowed to mute it.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Best smoke detector made!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Nest Google fire alarm. I now have one on each floor. A big plus is the warning that announces what floor the smoke is occuring through all the units. You know exactly where the problem is. The motion activated night light is super convienient as well. High quality, professional grade in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night light

    Rated 5 out of 5 stars

    Smoke and carbon monoxide detector in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install! We replaced both of our battery powered smoke detectors. Love the nightlight sensor.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice alarm upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought a house and the smoke alarm in it wasn't even working! Some friends had been talking about the Nest product line, so I looked at the Nest smoke and carbon monoxide alarm. It sounded like a nice upgrade for my home! When I bought it, I thought it might be difficult to set up/install; however, it was not. The instructions were very straight-forward. I've been using it for about a month now and I'm very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Night light

    Rated 4 out of 5 stars

    Easy to install and operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Nest products in the past. They are so easy to install and use. I love the nightlight feature. My only complaints: 1. Put markings on the wall plate to indicate up/down or right/left. 2. Play nice with Alexa and Homekit

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    False alarms

    Rated 5 out of 5 stars

    Brilliant design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have Nest Camera so this integrates into same app. Very simple setup and no false alarms.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Smart Protection and Sleek Design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one of these the day they came out. I installed it as soon as I got it home. I was impressed with it but it was the fact that my wife wanted me to go get a second one because she liked it so much was really impressive. The motion detecting night light did it for her. I liked the communication between the two, which made me go get the thermostat so they could communicate with it also. Its been a great system so far. Good looks and performance. Isn't that the goal?

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Easy set up safety confidence

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased two of these to upgrade our home. We accidentally sent one of them off when we were cooking and the one upstairs very quickly started talking to us telling us where smoke was coming from and so I felt very confident should we have an emergency we would be alerted right away. I like the nightlight feature so that when I walked by the night light will go on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    UPGRADE NECESSARY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest protect, is the upgrade that smoke detectors needed!! Gone are the days of smoke detectors blaring non-sense beeps cause battery power was low. Or not knowing that smoke detector is defective and would not stop blaring beeps with a Nest protect smoke detector. The Nest protect is powered by one of two available power options, wired or battery. Requires a free quick app download and wifi to set up for OS and Android systems. Once set up correctly the device operates silently monitoring itself, your home and provides a built-in lighting device for emergencies and non-emergencies. This device will speak, not chirp or blare non-sense beeps!! Should the Nest protect detect a problem, the occupants will be informed of what area of your home the problem is located. What type of problem has been detected. Unfortunately, the Nest protect does have a disadvantage, that is overcoming wife connectivity issues. Something old generation smoke detectors never had. However, wifi connectivity is only required to alert owners when away from home of an emergency. When compared to older generation smoke detectors would an owner have that chance to be alerted to a crisis when away? The Nest protect gives homeowners that chance to react if and when necessary. It's not all bad for the Nest protect, if no wifi connectivity is available the Nest protect is still functional. Though, the only alert an owner will receive should wifi connectivity be lost is thru email. For owners to get those email alerts do need to sign up for a Nest account.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night light

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and work great. Love all the little feature like the night light and inter connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest-Protect 2nd Gen - Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 units - one for the kitchen and one for the hall; installation was a snap, IOS app is simple yet informative. The product works great - just a few days ago we've had a minor smoke in the kitchen - we got voice and app notifications about the problem/location and when the smoke started to clear - truly outstanding . I highly recommend this product.

    I would recommend this to a friend