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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3049 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Nest Protect for its ease of use, night light feature, and simple installation. The long battery life and overall performance are also appreciated, along with its connectivity to other Nest products and app integration. While the price is a concern for some, many users have not experienced false alarms and find the sensitivity to be appropriate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 3,049 reviews
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    fanastic

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, yes. All Nest items are. BUT this thing is solid. It's well-built, the lights on these alarms are cute and provide a good visual feedback on the state of the fire alarm. They test regularly, and the software on the iPhone app is super solid. MOST importantly, however: it works great and detects smoke readily. When one alarm goes off, the others do, too. So if you're upstairs and there's smoke in the kitchen, every one of these alarms will geneate a audible voice message saying that there's smoke. I wish they were more affordable, but wouldn't buy any other brand as far as I can tell.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great unit worth the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this unit! Needed to replace an old smoke detector that kept misinterpreting steam from the shower as smoke. This unit knows the difference and does not go off when my wife takes a long hot shower. Also really like that it does its own monthly alarm check! Battery life is great, lasts a year or so.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Night light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put one of these in my home and my mom's. I like that it has a night light that softly glows when I get near it. That's my mom's favorite part of it. Makes me feel safer having it and so far haven't set it off! I also will know if my home catches fire when I am not home.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Excellent product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent product with elegant design. The nightlight feature when dark is really awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and integration with Nest Thermostat. Planning on adding additional units.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There isn't much to say about a smoke detector, but I have this in a dark hallway and it has a night light. Also, I like being able to check on it when I am away from home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Night light

    Rated 4 out of 5 stars

    Very Pleased with the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. No Problems. Works great. I like the night light and the green status light ( lets you know it's working). I must admit I feel safer going to bed with these smoke/carbon detectors. I plan to add to more rooms

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    peace of mind, connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up, control from your phone, connected while you are away.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night light

    Rated 5 out of 5 stars

    nest smoke/carbon monoxide detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, easy to install, nice looking, night light feature nice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality and ease of use is A+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a pair of these to complement the other smoke alarms (basic) installed at my home. Easy installation, but make sure to understand where to place them. They communictate with each other in the event of an alarm. Nice to have for piece of mind, especially if you have natural gas coming into your home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Painless, simple install…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple device that does what it says (within reason). Painless install that works with Mesh Networks finally! The only issue is a max of 10 homes in Google Nest so if your using this for many locations (or in a small business application) be aware of Googles limitstions

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect battery powered smart device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had the Nest thermostat. Therefore, adding a Nest Smoke Detector was simple and easy to do. This is a natural progression into converting my home into a smart home. I already bought a wired Nest smoke detector and this battery powered version was great for an area in my home where I didn't already have a smoke detector wired. Extremely easy set up and integration to my other Nest products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the top of the line smoke detector. Easy install/setup and looks great.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Top of the line.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy them again, even though they are pricey. I believe they are worth it. I love that they contact me, even if I’m traveling far from home. I remember one time while I was away from home, I got a notification that there was smoke in the kitchen. I called home and someone went into the kitchen and shut off the stove top. I highly recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every night I love that it shows me that everything has been tested and good to go. One night it lost our WiFi signal for before we went to bed it flashed yellow. Hit the nest button and told me exactly what was wrong. Only complaint is the path light picks up my tiny cats, so it is really sensitive to motion. Everything it says it does!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    B+ cause price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it , just converted to gas and wanted something that conect to my google home it is a bit pricey but I love it and feel secure

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product - Easy to install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have 10 Nest Protects in my home (both 120V and battery), and they are brilliant. Easy to program and easy to install. I also have a Nest Thermostat, so having the smokes help in identifying when someone comes home - the smoke talks to the thermostat and the thermostat changes from Away to Home. Additionally, 24/7 tech support was actually there at 1:00 am on a Thursday morning. You really can't go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great CO^2/Smoke detector

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the Nest Protect Smoke/CO^2 alarms for over 7 years. They interconnect nicely and intercom to all the units if there is an alert such as "Heads up, There is smoke in the basement". These are supposed to connect to the Nest Thermostat and turn off the furnace if CO^2 is detected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it and easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and love that it can all be linked with Nest app.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Comforting to monitor your home at all times!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    aside from a few minor glitches when trying to set up (aka our internet was the issue not the nest devices), they are now set up and we love them. Not only do they act as a night light when they sense movement (pretty cool!), but you can also check the history on the app and check their proper operation as often as you want. Very much worth the money!

    I would recommend this to a friend