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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3049 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Nest Protect for its ease of use, night light feature, and simple installation. The long battery life and overall performance are also appreciated, along with its connectivity to other Nest products and app integration. While the price is a concern for some, many users have not experienced false alarms and find the sensitivity to be appropriate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 3,049 reviews
  • Pros mentioned:
    Ease of use, Night light

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Work great. I like the light on feature when you walk by.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    fanastic

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, yes. All Nest items are. BUT this thing is solid. It's well-built, the lights on these alarms are cute and provide a good visual feedback on the state of the fire alarm. They test regularly, and the software on the iPhone app is super solid. MOST importantly, however: it works great and detects smoke readily. When one alarm goes off, the others do, too. So if you're upstairs and there's smoke in the kitchen, every one of these alarms will geneate a audible voice message saying that there's smoke. I wish they were more affordable, but wouldn't buy any other brand as far as I can tell.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night light

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup And love the nightlight feature , returned since really need wired

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and super easy to use. Smartest choice in smoke alarms

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Beautiful to look at it. The functionality online is great. Nest is simply fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product - Installation is so easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already own Nest thermostat, so I already have a nest account and it is easy to add products to the nest account. I just replaced the existing smoke alarm with this one in few minutes. The instructions are very clear and the customer report is world class. You can monitor the status using Nest app or you can easily integrate with smart hub like Wink or smartthings in no time. Overall, very happy with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great unit worth the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this unit! Needed to replace an old smoke detector that kept misinterpreting steam from the shower as smoke. This unit knows the difference and does not go off when my wife takes a long hot shower. Also really like that it does its own monthly alarm check! Battery life is great, lasts a year or so.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome! It's very sensitive. Let's me know when dinners ready, but unlike other smoke detectors it can easily be silenced so you don't have to rip it off the wall and take the batteries out when there's burnt food in the oven. The nightlight is another awesome feature that is very handy especially since I work nights and get home in the dark. I can know my home is safe when I'm away by looking on my phone. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 4 out of 5 stars

    Double check what you have existing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Head my warning- check every detector in the home prior to replacing to see us they are all the same. We only checked one, purchased 6 wired and come to find out 5 were battery only. We purchased them directly from Google and they did not allow us to return them so we bought the battery version from Best Buy. I like that they all talk to each other and can be tested regularly through the app.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Kcgirl03. Thank you for sharing your insights with us. It's unfortunate to hear that you encountered this issue, and we sincerely apologize for any inconvenience it may have caused you. We are committed to ensuring a more pleasant experience for you during your future interactions with our support team regarding any support needs for your Google Nest devices. Please feel free to reach out to us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Painless, simple install…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple device that does what it says (within reason). Painless install that works with Mesh Networks finally! The only issue is a max of 10 homes in Google Nest so if your using this for many locations (or in a small business application) be aware of Googles limitstions

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    peace of mind, connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up, control from your phone, connected while you are away.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and integration with Nest Thermostat. Planning on adding additional units.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Excellent product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent product with elegant design. The nightlight feature when dark is really awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Night light

    Rated 4 out of 5 stars

    Very Pleased with the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. No Problems. Works great. I like the night light and the green status light ( lets you know it's working). I must admit I feel safer going to bed with these smoke/carbon detectors. I plan to add to more rooms

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night light

    Rated 5 out of 5 stars

    nest smoke/carbon monoxide detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, easy to install, nice looking, night light feature nice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality and ease of use is A+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a pair of these to complement the other smoke alarms (basic) installed at my home. Easy installation, but make sure to understand where to place them. They communictate with each other in the event of an alarm. Nice to have for piece of mind, especially if you have natural gas coming into your home.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Protect and long last smoke detector

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this Smoke Detector, last very long on AAs batteries and sensitive enough to detect smoke and Co2, pair to the nest Apps to keep connected, no matter where you are. Wifi connection and colorful lighting. The chirping is real loud and alert on your phone as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great CO^2/Smoke detector

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the Nest Protect Smoke/CO^2 alarms for over 7 years. They interconnect nicely and intercom to all the units if there is an alert such as "Heads up, There is smoke in the basement". These are supposed to connect to the Nest Thermostat and turn off the furnace if CO^2 is detected.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every night I love that it shows me that everything has been tested and good to go. One night it lost our WiFi signal for before we went to bed it flashed yellow. Hit the nest button and told me exactly what was wrong. Only complaint is the path light picks up my tiny cats, so it is really sensitive to motion. Everything it says it does!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Top of the line.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy them again, even though they are pricey. I believe they are worth it. I love that they contact me, even if I’m traveling far from home. I remember one time while I was away from home, I got a notification that there was smoke in the kitchen. I called home and someone went into the kitchen and shut off the stove top. I highly recommend these.

    I would recommend this to a friend