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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3049 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Nest Protect for its ease of use, night light feature, and simple installation. The long battery life and overall performance are also appreciated, along with its connectivity to other Nest products and app integration. While the price is a concern for some, many users have not experienced false alarms and find the sensitivity to be appropriate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 3,049 reviews
  • Rated 5 out of 5 stars

    Saved our home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our failing smoke alarm, one that was monitored by our alarm company with the Google Nest Smoke and CO detector. While on vacation the Nest smoke alarm went off and sent notifications to my phone saying there was smoke and carbon monoxide detected. Was able to view our Google nest cameras and verify there was a fire. Was able to call the neighbor and emergency services to save our home. Awesome product and would highly recommend purchasing. The voice notification saying if its Smoke or CO is great. If you have multiple units they will all go off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not seen it work yet, but i hope i never have to! I like that it ties to the app for the ability to call 911 if you're not at home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So much better than any other!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down, the BEST idea that someone has ever come up with! Instead of having the neighbors know when you burned the toast, you are able to control the setting and silence it with a push of a button; not having to rip the thing off the ceiling and having it still go off while outside. The calibration on the Nest App is really easy and simple!

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Great Smoke/Carbon Alarm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is very loud, the nightlight feature is nice for when the kids wake up in the middle of the night so they can see, while it's not that bright it is enough light to not trip over things or fall down stairs. I also use a nest thermostat which this will tell it to shut off the furnace in the event that it detects dangerous carbon levels.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night light

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best monitor ever. Easy to set up. Love the night light

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 5 of these to fill in missing gaps in my house. Set them all up at once so was able to have them talk to each other and copy all the settings/passwords needed to finalize set up. My only complaint is that since the unit is square you have to be careful when mounting the unit. If you aren't paying attention it ands up crooked.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    All hail the Smoke Alarm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I for one welcome our new smoke alarm overlords. Seriously though it is pretty sweet. Using ifttt i have it set to turn on all my wemo lights if there is an issue. Although not a necessity, IoT devices are pretty cool. Lets just hope the despots dont figure out how to hack them. Wouldnt be any fun sitting in the dark with a non functional smoke alarm.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great but expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t really got to test it out yet with real smoke but everything seems to be working. The test alarm is nice and loud. Easy to setup and connect to the app. The nightlight feature got annoying because of the animals so we turned it off. Overall great product.

    I would recommend this to a friend
  • Cons mentioned:
    False alarms

    Rated 4 out of 5 stars

    Holds up over time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought new detectors as the Carbon Monoxide sensors in my 10 yr old Nest Protects expired. I like Nest products, these are very sensitive. Positive- I like how they are connected to my smart home. Con - I wish that you can program your own voice or alerts. After a handful of false alarms over the years - battery, needed to clean the sensors,, and toast, my dogs (and I) are traumatized. I have to make sure they are out of the house to test. It definitely grabs your attention which is what it is suppose to do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Good looking and very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great product for mult-floor home. Easy Install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 Nest Protects - 1 battery and 1 wire-in to replace the original alarm by the second-floor bedrooms. Battery alarm installed in basement. Installation of the IOS app went flawlessly. Did manual test on one and both alarms responded as expected. Got a health report from Nest on my phone after 30 days. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product. It detects smoke really quickly when I was testing it and the best part the app also notifies your phone when smoke is detected. One option is also it has a ring light that you can use as phatlight at night. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy to Install and Looks Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and comes with nicely packed components. Does come about a year into the MFG date, which means I effectively only have 9 years left on the life span before it has to be replaced. Esy to view on the app and the night sensor light is a nice touch.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth the expense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but worth it my eyes. love that i can get alerts when away if anything were to happen at home. replaced a 1st generation protect with this one. very happy with my purchase and 10yr life is good with this new model.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Goes great with the Nest thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to buy this because we already had a nest thermostat and it wasn’t too bad of a price for what you get. Honestly the best thing about this is the way it’ll subtly lights up the room for movement in the dark. It’s not too bright to wake up anybody but just bright enough to see in the room late at night.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Expensive but, I’m hoping it will work as intended

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sort of pricey but, I suppose I’ll pay for the comfort of having modern smoke alarms. I bought these since my old school ones like to randomly go off when a spider gets into the alarm.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my smoke alarm CO alarm went off while my daughter was home alone with no way to know what was wrong, I decided I wanted a smart unit that could tell me if it was fire or CO. It was very easy to setup. It does a monthly self check and lets me know what is going on via my phone while I'm at work. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 4 out of 5 stars

    Great product with one issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these detectors, I have then throughout the house and they work great. Especially love being alerted to problems through smartphone app when I am not home, gives me peace of mind. The only negative is that they can't tell they left at high steam levels, so whenever the teenagers get out of their forever ling shower and open the bathroom door, the hallway unit sets off as a potential problem as the steam comes out of the bathroom. I wish their was a way for the product to learn that a certain behavior in a certain location is not a problem, but I guess it's always better to be in the safe side. Overall very happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google Nest Protect

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very reliable product. It sends alerts and is very to use when performing tests. I have two of these items in my home and I would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great “Smart Home” starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace the existing smoke and CO2 detectors in my kitchen, I really enjoyed the ease of set up and the app works great on my iPhone and iPad. The ability to turn off the alarm before it’s fully activated when you’re cooking is a great feature to avoid any annoying false alarms.

    I would recommend this to a friend