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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3049 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Nest Protect for its ease of use, night light feature, and simple installation. The long battery life and overall performance are also appreciated, along with its connectivity to other Nest products and app integration. While the price is a concern for some, many users have not experienced false alarms and find the sensitivity to be appropriate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 3,049 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and configure to my iPhone. Entire installation of my battery powered detector took less than 10 minutes. I installed this for my mother, who has forgotten to turn off the stove more than once in the past. Luckily I was there. But with this unit, I can monitor for her safety while away. Small price for peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 4 out of 5 stars

    Features from this Smoke Detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In all fairness I could have given this unit five stars, but I am not sure it does what it is built for, and seeing how it's built to warn me about fires and carbon dioxide maybe it's a good thing. I really love the features though, you get a monthly email about the units and its activities and there I a small night light that works on motion. The one in my room has really been nice since it allows me to move around at night with it. I still have some of the other regular types in my house, and they don't do any of this. I should give it a five but I have to trust it to work when it really counts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One of the best out there.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest protect maybe the best design for a smoke detector out there. With the modern sleek look, it takes the cake. The only thing that would be my con is the price. For 99 greenbacks, it is the most expensive one compared to your kidde and honeywell detectors. It has a pahlight that lights up whenever you go to the fridge at night or the bathroom when you need to "drop the kids in the pool". Smoke detection is very sensitive and be careful to remove it before you do any renovations in the house or else it would just say "there is smoke in the house" even though there is none. Sensor failure is a known bug with this product so be on the lookout for it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really great! Very very easy to setup and they all communicate together and also do an automated test in order. The way they light up when you walk under them one by one is really great especially when its dark. I purchased 3 total with one in the living room, hallway and master bedroom. I would recommend these to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You won’t regret it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our nest. It is a modern look that looks more like decorations than something weird on the ceiling. It’s perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I recommend it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and install. You can only see on nest app. You won’t be able to add to Google home.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Expensive but, I’m hoping it will work as intended

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sort of pricey but, I suppose I’ll pay for the comfort of having modern smoke alarms. I bought these since my old school ones like to randomly go off when a spider gets into the alarm.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night light

    Rated 5 out of 5 stars

    Smooth as silk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and install. Use it as a night light too!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great but expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t really got to test it out yet with real smoke but everything seems to be working. The test alarm is nice and loud. Easy to setup and connect to the app. The nightlight feature got annoying because of the animals so we turned it off. Overall great product.

    I would recommend this to a friend
  • Cons mentioned:
    False alarms

    Rated 4 out of 5 stars

    Holds up over time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought new detectors as the Carbon Monoxide sensors in my 10 yr old Nest Protects expired. I like Nest products, these are very sensitive. Positive- I like how they are connected to my smart home. Con - I wish that you can program your own voice or alerts. After a handful of false alarms over the years - battery, needed to clean the sensors,, and toast, my dogs (and I) are traumatized. I have to make sure they are out of the house to test. It definitely grabs your attention which is what it is suppose to do.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product. It detects smoke really quickly when I was testing it and the best part the app also notifies your phone when smoke is detected. One option is also it has a ring light that you can use as phatlight at night. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    LOOKS VERY COOL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the functionality of the alarm, and how nicely it interfaces with my thermostats in the nest app, but be awair that it gives off a green light in a dark space when motion is detected. I'm not sure I like that in my bedroom at might. I can't see how to turn this off. I'm sure its safer, though I've never used a nightlight.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, cstrobelite. Thank you for sharing your review on Nest Protect(battery). We can see that you're experiencing some challenges with Pathlight automatically lighting up when you walk by or if motion is detected. You have the option to adjust the brightness or turn it off completely. You can follow the steps here:

      - Tap the Settings icon on the Nest app home screen.
      - Scroll down and select the Nest Protect for which you want to change the settings.
      - If you want to switch Pathlight on or off, Select Nest Sense, then select Pathlight.
      - You can then set Pathlight to On or Off.

      If you have additional questions or need further assistance with your Nest Protect, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth the expense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but worth it my eyes. love that i can get alerts when away if anything were to happen at home. replaced a 1st generation protect with this one. very happy with my purchase and 10yr life is good with this new model.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night light

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best monitor ever. Easy to set up. Love the night light

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 5 of these to fill in missing gaps in my house. Set them all up at once so was able to have them talk to each other and copy all the settings/passwords needed to finalize set up. My only complaint is that since the unit is square you have to be careful when mounting the unit. If you aren't paying attention it ands up crooked.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Great Smoke/Carbon Alarm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is very loud, the nightlight feature is nice for when the kids wake up in the middle of the night so they can see, while it's not that bright it is enough light to not trip over things or fall down stairs. I also use a nest thermostat which this will tell it to shut off the furnace in the event that it detects dangerous carbon levels.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So much better than any other!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down, the BEST idea that someone has ever come up with! Instead of having the neighbors know when you burned the toast, you are able to control the setting and silence it with a push of a button; not having to rip the thing off the ceiling and having it still go off while outside. The calibration on the Nest App is really easy and simple!

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Reliable!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Bought it to put outside the nursery and operates exactly as expected. Notifies you subtly prior to loud alarm and easily muted to prevent weaking our twin infants. Would recommend for any parent!

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    All hail the Smoke Alarm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I for one welcome our new smoke alarm overlords. Seriously though it is pretty sweet. Using ifttt i have it set to turn on all my wemo lights if there is an issue. Although not a necessity, IoT devices are pretty cool. Lets just hope the despots dont figure out how to hack them. Wouldnt be any fun sitting in the dark with a non functional smoke alarm.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy to Install and Looks Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and comes with nicely packed components. Does come about a year into the MFG date, which means I effectively only have 9 years left on the life span before it has to be replaced. Esy to view on the app and the night sensor light is a nice touch.

    I would recommend this to a friend