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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3049 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Nest Protect for its ease of use, night light feature, and simple installation. The long battery life and overall performance are also appreciated, along with its connectivity to other Nest products and app integration. While the price is a concern for some, many users have not experienced false alarms and find the sensitivity to be appropriate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 3,049 reviews
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Safe and modern

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my 7 year old smoke detectors with Protects and very happy. My home is not only protected from unexpected smoke and CO2 but also can be silenced remotely, shows us the pathway in the dark and tells us everything is ok when we turn the lights off. Great product, easy to set up, customer support is great...

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Reliable!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Bought it to put outside the nursery and operates exactly as expected. Notifies you subtly prior to loud alarm and easily muted to prevent weaking our twin infants. Would recommend for any parent!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product - feel safer having it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this smoke detector in my daughters room for a year or so. Wonderful product that’s easy to install and connect to WiFi. I already have a nest thermostat and integrated easily into my existing app and account. The self tests and alerts when batteries are low make me feel confident that we are protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smoke and CO2 detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well! Easy to setup and install. Would buy again

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Good addition to your smart home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from your typical, old-school CO2/smoke detector. I feel the price is just a tad over what it should cost the consumer. Overall, it looks good and the motion sensor night light is perfect. Definitely get the battery over the wired.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Nest product to have installed with your house and easy usage and manageable using your smart phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item. It is very easy to set up and use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and test. Has an motion sensor night light that is a cool feature. 1 week after I installed Wife left pot on the stove. The Nest went off and notified me at work via the phone app. Then sent me another notification that it was clear as I was calling home as my wife was notified by the alarm and turned off stove.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy way to feel safe at home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest co/smoke detectors are very easy to install and provides the security you are seeking for in home safety. I have had them for over 5 years, and am still utilizing them. If i ever had problems, customer support was very helpful at resolving problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy set up, easy app usage, great looking design.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    LOOKS VERY COOL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the functionality of the alarm, and how nicely it interfaces with my thermostats in the nest app, but be awair that it gives off a green light in a dark space when motion is detected. I'm not sure I like that in my bedroom at might. I can't see how to turn this off. I'm sure its safer, though I've never used a nightlight.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, cstrobelite. Thank you for sharing your review on Nest Protect(battery). We can see that you're experiencing some challenges with Pathlight automatically lighting up when you walk by or if motion is detected. You have the option to adjust the brightness or turn it off completely. You can follow the steps here:

      - Tap the Settings icon on the Nest app home screen.
      - Scroll down and select the Nest Protect for which you want to change the settings.
      - If you want to switch Pathlight on or off, Select Nest Sense, then select Pathlight.
      - You can then set Pathlight to On or Off.

      If you have additional questions or need further assistance with your Nest Protect, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great Detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest is a great detector. I have put one at each level in my home. It's easy to install. Hooks to your wifi network and communicates between floors. There was smoke in the kitchen due to someone trying to cook when all the detectors went off informing us where the smoke was detected. Works as a cool night light also.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smoke/carbon monoxide detector is amazing. I love that it is interconnected with other units and reports info to our phones. It also has a motion activated nightlight for the kids! The voice is pleasant and testing is easy and not obnoxious. We have already purchased more and told our friends and family to get them!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    We love these!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the nest thermostats for a few years but were cautious about investing in the protect. We started with 2 recently and love them. Plan to buy another 4 on BF. It's great to have that extra peace of mind when leaving the house and know that they are self testing weekly. Install was easy. Not a single complaint.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Smoke & CO Detector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have many of these in a couple of houses. They work really well. The only caution I would mention is that when batteries get low, you need to replace them relatively quickly (within a week) otherwise the alarm will sound. Easy to attach to NEST account and easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You won’t regret it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our nest. It is a modern look that looks more like decorations than something weird on the ceiling. It’s perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great smart smoke alarm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great smart smoke alarm. expensive, but you get total piece of mind - smoke, self testing, CO2, app connectivity. the "pathlight" nightlight is nice and feels like you get some value out of something you hope never has to go off

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and work very well. My son's fog machine set them off after Christmas. I lhave four in two houses and love that they are all visible on my nest app.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you travel and want 24hr home smoke and carbon monoxide monitoring, then invest in a NEST alarm. Easy to install. I added two NEST to compliment my existing smoke and CO alarms. I placed one upstairs and one downstairs. These truly are next generation smoke and CO detection systems.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it is to set these up and the app u/I experience is smooth and easy. The fact that the detectors are interconnected so if one goes off they’ll all go off but not only that it will tell me which one first detected the danger is great. Best on the market as far as I can tell

    I would recommend this to a friend