Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 3049 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Nest Protect for its ease of use, night light feature, and simple installation. The long battery life and overall performance are also appreciated, along with its connectivity to other Nest products and app integration. While the price is a concern for some, many users have not experienced false alarms and find the sensitivity to be appropriate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 3,049 reviews
  • Pros mentioned:
    Ease of use, Installation

    Rated 4 out of 5 stars

    Good addition to your smart home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple setup and installation. Easy to silence when my cooking gets a bit smokey.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good smoke detector

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Bestbuy is a great place to purchase the product. Sales staff was very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good service

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service good product very helpful would come back again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great product and even better app...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought and installed 5 of these units and the installation process was effortless. Syncing the units to the app was just as easy and the entire process was completed in about an hour. The system works exactly as described and performs well. I do find the price to be a little on the high side for a smoke/ carbon monoxide detector but the features of the unit offsets this a little.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Sensitivity

    Rated 3 out of 5 stars

    Would be call if all features work as promised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overly sensitive to shower steam, vapor from an e cigarette and the "away from home" feature doesn't seem to work. The pathlight can use more LED to actually lit the small hallway I have. Very loud alarm which is good. Easy to install and setup. Can be difficult to connect to Samsung Smarthub if you have it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    fire system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well packaged, instructions easy to follow and installation minimal effort. System self-configures and become aware of environment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest smoke detector

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this smoke detector/co detector. It looks more modern than the regular ones and i like the fact that they communicate with the app. It was a little of a pain to install it at first, because i had to reset my nest account, but at the end looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Love Nest!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how this alarm "talks" to you before it starts to blare a loud siren. I also love the night light/sensor feature. It helps a ton when waking up in the middle of the night!

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Especially like the smart night light. Unexpected surprise.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and their technical support is very helpful in figuring out the wiring diagram for my heater, I like the feature light feature "ON" if it sense someone nearby at dark.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally recommend, good quality, nice product, easy to instal!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great product, easy to install. Very loud!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the Nest Protect very easy to install, especially when installing multiple. They all talk to each other during the set up phase. I didn't realize these would be so loud! (even the voice command which is mean to be more of a warning than an actual emergency alarm). But I suppose it is a good thing for safety purposes. Biggest downside is that they are not cheap but I'd gladly buy more.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! The path light feature is worth the money alone! Keeps my family safe!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and user friendly app. Offer unprecedented peace of mind and notifies you when smoke is detected when away from home. CO2 detector is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love them...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three of these and love them. Easy to set up, easy to install and easy to access via phone app. I just wish I bought the wired version instead of battery version

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Makes you feel safe home and away!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient, easy to install! Gives you peace of mind while home and away! Tests regularly and always precise! Very good detectors! Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great detectors

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Nest thermostats and these smoke/carbon monoxide detectors are outstanding. The features they provide for their price point is amazing. The Nest app is so easy to use as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    combines both the smoke detector and the CO detector into one unit, so even though it seems expensive, it is cost effective. The best part is the 2 units I installed talk to each other. So if you are in the bedroom and there is a problem in the kitchen, the detector alerts you to the location of the alarm verbally. Also the unit has a built in automatic light so you can see your way in the dark. The units also integrate with the nest system thermostats and the information is available on your smart phone. A great innovation for a necessary item in the home. My only concern is I have the battery model, and with all this going on we will see how long the batteries last.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Made well but some negatives

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like Nest products but there are some issues. While installing a second smoke detector it requires that you first scan the first detector. Normally wouldn't be a problem except my first unit is 200 miles away in my cabin, so it is not linked to my other systems. I also lose WiFi connections to my units so I cannot check the temp or change the temps remotely. Also quite expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best smoke detector

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel secure with this smoke detector , i like the light feature and easy to connect with your nest home

    I would recommend this to a friend