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Customer reviews

Rating 4.8 out of 5 stars with 3049 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Nest Protect for its ease of use, night light feature, and simple installation. The long battery life and overall performance are also appreciated, along with its connectivity to other Nest products and app integration. While the price is a concern for some, many users have not experienced false alarms and find the sensitivity to be appropriate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 3,049 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and their technical support is very helpful in figuring out the wiring diagram for my heater, I like the feature light feature "ON" if it sense someone nearby at dark.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great product, easy to install. Very loud!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the Nest Protect very easy to install, especially when installing multiple. They all talk to each other during the set up phase. I didn't realize these would be so loud! (even the voice command which is mean to be more of a warning than an actual emergency alarm). But I suppose it is a good thing for safety purposes. Biggest downside is that they are not cheap but I'd gladly buy more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Makes you feel safe home and away!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient, easy to install! Gives you peace of mind while home and away! Tests regularly and always precise! Very good detectors! Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and user friendly app. Offer unprecedented peace of mind and notifies you when smoke is detected when away from home. CO2 detector is a plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great... IF you can get it connected to WiFi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product looks and works great, but for some reason adding any new nest product always fails when I have 5 GHz enabled on my WiFi. This is because Google expects you to have separate SSIDs for 2.4 GHz and 5 GHz bands. To clarify this since Google will submit a generic rebuttal, of course I DO HAVE 2.4 enabled also and that is not the problem. The problem is that I must disable 5 GHz in order to setup any of the nest products that I use in my home (doorbell/cams/thermostats). After wasting a lot of time with useless error codes which are extremely vague and poorly documented, and starting over and over and over, I found the suggestion online and it worked. If they fixed that one thing or at least clearly documented this obvious issue, this would have definitely been a 5 star review!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi MRGabe, thanks for sharing your feedback. We’re sorry to hear that you’re having an issue with adding a new Nest product, especially for the Nest Protect (battery).

      There are Nest devices that are compatible with 5gHz connection, however Nest Protect only works with 2.4gHz network.

      We value your feedback, and your satisfaction is what drives us in improving our products and services. If you need help, please feel free to contact our support team. We’d be more than happy to assist you here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love them...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three of these and love them. Easy to set up, easy to install and easy to access via phone app. I just wish I bought the wired version instead of battery version

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation is super easy. I already had an older version of this so setting the new ones up and syncing everything was very simple.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Easy to setup. Easy to sync w/ Google Home. Really loud when triggered. Serves as a pathlight when its dark.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the google nest protect, very easy to install, give you alerts on your phone. You can control everything with your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great detectors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Nest thermostats and these smoke/carbon monoxide detectors are outstanding. The features they provide for their price point is amazing. The Nest app is so easy to use as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Replaced expired unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Nest Protect. Just replaced our expired one. Replacing with the newest version was easy. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the night light feature. Is just enough light to move through a dark room. Wish it would show real time information through app like current level of co.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Easy to set up easy to use. I left a burner on the stove on under a pan accidentally and it alerted my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect smoke ans co2 detector

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use through the app. I like knowing it detects both smoke and co2. Helps us sleep better at night

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    combines both the smoke detector and the CO detector into one unit, so even though it seems expensive, it is cost effective. The best part is the 2 units I installed talk to each other. So if you are in the bedroom and there is a problem in the kitchen, the detector alerts you to the location of the alarm verbally. Also the unit has a built in automatic light so you can see your way in the dark. The units also integrate with the nest system thermostats and the information is available on your smart phone. A great innovation for a necessary item in the home. My only concern is I have the battery model, and with all this going on we will see how long the batteries last.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Made well but some negatives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like Nest products but there are some issues. While installing a second smoke detector it requires that you first scan the first detector. Normally wouldn't be a problem except my first unit is 200 miles away in my cabin, so it is not linked to my other systems. I also lose WiFi connections to my units so I cannot check the temp or change the temps remotely. Also quite expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! My son smoked up the kitchen cooking and it contacted me at work to let me know. Gives me great piece of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install! Luckily I haven't to hear it in real use but the light features are cool and the app always shows it as connected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect ur family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the nest I can make sure my family are safe from possible co2 poisoning and smoke inhalation! U can connect it w/ nest app so you can monitor the system outside the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart Smoke & Carbon Alarm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had one at the other house. We like to have some thing that we can make sure id is working at all times. it also work with your thermostat in your house.

    I would recommend this to a friend