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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3049 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Nest Protect for its ease of use, night light feature, and simple installation. The long battery life and overall performance are also appreciated, along with its connectivity to other Nest products and app integration. While the price is a concern for some, many users have not experienced false alarms and find the sensitivity to be appropriate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 3,049 reviews
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! My son smoked up the kitchen cooking and it contacted me at work to let me know. Gives me great piece of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for a new parent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect solution for me as a new parent. It tells me exactly what is going on and is easy to install. Its also nice to know what is going on when we are all out of the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smoke detector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design is appealing, and I like their interconnectedness.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Get notified of trouble from almost anywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Know ahead of time about any fires, smoke, or carbon monoxide dangers at home. The system also tests itself and notifies you about this. Have it paired with a Wink hub so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FANTASTIC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give this five dozen stars I would. Now, I have yet to run into a situation where it’s gone off, but I like the ability to turn it off from my phone without breaking out the step ladder. I test them on a regular basis because of how simple it is. You open your nest app from your smart phone and run the “checkup”. Easy Peasy! I hope that in the future they will become more; possibly google homes and sync up with nest secure. If looking to purchase, I don’t think I’d replace something that’s working well for you but if you’re in the market for a smoke alarm click add to cart.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great... IF you can get it connected to WiFi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product looks and works great, but for some reason adding any new nest product always fails when I have 5 GHz enabled on my WiFi. This is because Google expects you to have separate SSIDs for 2.4 GHz and 5 GHz bands. To clarify this since Google will submit a generic rebuttal, of course I DO HAVE 2.4 enabled also and that is not the problem. The problem is that I must disable 5 GHz in order to setup any of the nest products that I use in my home (doorbell/cams/thermostats). After wasting a lot of time with useless error codes which are extremely vague and poorly documented, and starting over and over and over, I found the suggestion online and it worked. If they fixed that one thing or at least clearly documented this obvious issue, this would have definitely been a 5 star review!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi MRGabe, thanks for sharing your feedback. We’re sorry to hear that you’re having an issue with adding a new Nest product, especially for the Nest Protect (battery).

      There are Nest devices that are compatible with 5gHz connection, however Nest Protect only works with 2.4gHz network.

      We value your feedback, and your satisfaction is what drives us in improving our products and services. If you need help, please feel free to contact our support team. We’d be more than happy to assist you here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Fire Alarm and Co I have owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Battery unit works in conjunction with the Wired units I have in the house. Easy to install in an area where its not convenient to have a wired unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Protects are a must!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my Nest Thermostat and App. Connected seamlessly and provides piece of mind knowing I protected my family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my parents! Love the simplicity, use ability and no wired options! Connects to phone using Nest app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google - Nest Protect 2nd Generation (Battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality unit, easy to install. Peace of mind. Like can moniter thru cel phone. Good price thru Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Safe Smart Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 7 of these as an upgrade to a home I bought which was built in the 90’s. I absolutely love the features and ease of installation. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Similar to the Nest Thermostat, the Nest Protect was just as simple to install. The simplicity is great. The auto testing, the design, the setup are all great selling points.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this smoke/CO alarm. It makes me feel better knowing I can get an alert on my phone when I'm not home in case there is an issue. I like that it has a pre-alarm alert sent to my phone; instead of immediately going off when I accidently burn dinner. It was pretty easy to set up too!

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    It is charming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And it works. During the night the device senses movement and lights up our hallway with light that makes me feel as if I am in a halo.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love my new smart smoke/carbon monoxide akarm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy setup . Don’t make the mistake I did and select the wrong language. Had to get help to change back to English

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added for additional safety considering we have toddlers. Easy to install and loud and simple to silence if your phone is handy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    awesome stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple to install...the hardest part of the installation is fixing the unit to a wall or ceiling and even that is super easy. i love the motion sensing pathway lighting in the dark

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fully integrated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product - Fully integrated into home safety/security program. Access via mobile devices. It's a lot of money outright, but it lasts quite a while. I bought 2.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super Easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install, great product! It seems to do a great job, tests itself, and so easy to set up and install! Really gives great piece of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all of the Nest products this was an easy set up and install. Adds right to your account after you connect to the Internet. Install instructions are best from the Nest website.

    I would recommend this to a friend