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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3049 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Nest Protect for its ease of use, night light feature, and simple installation. The long battery life and overall performance are also appreciated, along with its connectivity to other Nest products and app integration. While the price is a concern for some, many users have not experienced false alarms and find the sensitivity to be appropriate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 3,049 reviews
  • Rated 5 out of 5 stars

    works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the Nest Protect for over a month. I did have a problem getting it to connect to my wifi but one call to tech support fixed that. I love the way it senses movement and gives you a nice gentle light to see by. We haven't had any false alarms, it seems to be working just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and easy to download and setup app on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smoke detector.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The self test works. It recognized the other smoke detector with no problems. It is the basement so no experience with kitchen odors or smoke.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    fantastic smoke/carbon monoxide detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Good instructions. Easy to add to my Nest app

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it has a night light for the kids and it looks cool

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only game in town

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use these in our short term rental units - they give alerts if smoke is detected in our condos so we can reach out to guests or make a call to the building manager / local FD if there is a problem. I wish there was some other company offering similar units… I despise Google… but this is all that’s available. Only issue is syncing units to the existing network. Seems to take 3-4 tries on the last two or three groups of Nest Protects I’ve installed.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Andy, thanks for taking the time to share your feedback. We’re sorry to hear that you’re having issues syncing your Nest Protect with your Wi-Fi network.

      Connectivity issues can be caused by different factors like location and distance of Nest Protect, Wi-Fi router, outdated phone and Nest app. This may also be caused by Wi-Fi network congestion, and Wi-Fi interference with other devices and/or networks. Removing other devices from your Wi-Fi might help. Also, please make sure that your Nest Protect is connected to 2.4Ghz connection.

      If you still continue to experience the same issue, you may reach out to our support team for further assistance. Here's the link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    second unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we now have two of these and the first one has been working well for a few years now. Easy to install. Didn't need it yet, so hopefully it will work well if it ever becomes necessary!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was a bit tricky for this product, but has worked great since. We fortunately have not had the system alarm, so I cannot give input on that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of the nest smoke/carbon monoxide alarm to set one on the hall and the second on the master bedroom. It is really easy to set up and when is connected to the app you can easily see the history and how the house is running. It is great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues out of the detector. Was pretty easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No wires required and integrates just as easy as the wired version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This nest protect is perfect for our home, we have it in 3 rooms and our smoke alarm is not going on as easy as it was before even from our humidifier. Love it and it's easy to control from the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This best device is great I have multiple of them in my hosue and works well. If you are not home you can get alerts to your phone to know if something is wrong

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shopped for an easy to install and use detector and found it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with this purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my bedroom which did not have a smoke detector or carbon monoxide detector. It works well and also has a night light which is helpful at night. I like the fact that it has a rechargeable battery thus eliminating purchasing new batteries. I can also test it with my phone.

    I would recommend this to a friend
  • Cons mentioned:
    Sensitivity

    Rated 5 out of 5 stars

    Works great but very sensitive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very stylish. Works great and speaks to other units connected through the internet. Checks battery status! However, it is very sensitive, take that into consideration when placing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Firefighter endorsed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have 8 nest connected smoke detectors in my house. They work flawlessly. I have tested them with controlled produced smoke and I cannot say enough about how important it is that the voice warning actually tells you where smoke has been detected. That will make a difference for your getting out of your house alive if it is on fire.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as I hoped. Looking to buy another one!

    I would recommend this to a friend
  • Cons mentioned:
    False alarms

    Rated 5 out of 5 stars

    Perfect for the Kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more false alarms and waving a towel to get the detector to turn off

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Love the night light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the night light that illuminates when you walk by.

    I would recommend this to a friend