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Customer reviews

Rating 4.8 out of 5 stars with 3049 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Nest Protect for its ease of use, night light feature, and simple installation. The long battery life and overall performance are also appreciated, along with its connectivity to other Nest products and app integration. While the price is a concern for some, many users have not experienced false alarms and find the sensitivity to be appropriate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 3,049 reviews
  • Pros mentioned:
    Night light

    Rated 4 out of 5 stars

    Great but expensive

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and I like nightblight feature but beats batteries and it is expensive

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Do not place near a bathroom or humidifier

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apparently my showers are too hot and steamy because every time I take one this thing goes off. It’s outside my bathroom door but not right outside. Apparently the cheap one that I replaced this with doesn’t have that problem. I’m going to have to figure out how to relocate. Would be grateful if they could figure out a way to disable the monitor and mf-ing beeps without having to remove the batteries. Tried using app but that’s not a possibility. Also terribly disappointed that my downstairs monitor went off too late when an actual fire started on my stovetop. I started to smell something funny while in my living room and then walked into the kitchen and saw my oven mitts were on fire on the stovetop. Quickly put it out and then that’s when the monitor went off. Right outside my kitchen and yet it would not have gone off until things most likely would have been really bad.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Erika,

      Thanks for sharing your experience with Nest Protect. We’re really sorry to know that one of your Nest Protect is sounding an unexpected alarm due to the shower steam while the other triggered an alarm too late during a critical event. This is something we do not take lightly.

      Steam can trigger unexpected alarms in many smoke alarms. Common household sources of steam include showers and humidifiers. To help lower the number of unexpected alarms caused by steam, Nest developed Steam Check. Steam Check helps Nest Protect tell the difference between steam-related events and real fire or smoke events. While Steam Check helps Nest Protect distinguish between steam and smoke, it won't stop all steam-related alarms. If Nest Protect observes steam that appears similar to real smoke or fire, the alarm will sound. The best way to eliminate steam-related unexpected alarms completely is to move Nest Protect away from sources of steam like bathrooms and home humidifiers.

      Steam Check is on by default, but you can enable or disable Steam Check with the Nest app or on the Web at any time. Select the Nest Protect that you want to change, go to Settings then select Nest Sense and turn Steam Check on or off. Once complete, it can take up to 24 hours for the settings on your Nest Protect to be updated.

      Regarding your downstairs Nest Protect, a good reason why it went off late is that the smoke chamber may have excessive dust in it. You may want to clean it by simply wiping the outside of your Nest Protect with a soft, slightly damp cloth.

      If you'd like to receive further assistance, please feel free to reach out to us here: https://support.google.com/googlenest/contactflow Nest

  • Rated 5 out of 5 stars

    Expensive, but worth the piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have three of these in the house and enjoy the piece of mind they provide while we are away. Have a couple of nice feature like path light at night and constantly testing themselves. They integrate well with the rest of the Nest products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does sound checks often to check if it’s still operable and you can monitor its sound checks in the nest app to check as well. We havent had a fire to put it to the test.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, we love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have two nest detectors in our home and so far, love them! It gives us a level of comfort with the pets being at home alone if something were to go wrong. We had a “accidental test” of the system and it worked GREAT! Definitely recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Sensitivity

    Rated 4 out of 5 stars

    Good safety to have in your home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the light that comes with it, however, I wish it wasn't so sensitive to steam from shower, alarm is very loud!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for hard of hearing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because my son is hard of hearing and can not hear a regular smoke alarm. We have tried other talking smoke alarms but they were not loud enough. When I heard this one is connected to your smart phone and goes off when there is an alert, makes it that much better since he can hear his phone going off, especially when he is asleep! Defiantly will be getting more of these in the future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Protect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd nest protect. I love the fact that it alerts me from afar and I can call the F D and give early warning. Now I have one in all three bedrooms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact this is only $99 is a steal. A good fire alarm and carbon monoxide detector on their own would cost about the same. It's a bonus that it's a smart detector and that it communicates to others in the house and the Nest thermostat. Great quality and price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have in home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been great. Not only is it a smoke detector it's also a carbon monoxide detector. My old smoke det went out and didn't like that I had to plug in my CM detector. Mounted on side wall and looks great. Plan to buy a couple more for the home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Bought four more. Best Buy price matched Amazon. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feeling to know these devices communicate with each other to alert me of an issue and the location (like the recent burnt lunch) even when I’m on a totally different floor. Nice job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works like a Charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to setup and works fine. Only reason for 4 stars is I haven't had it long enough to do a really full review.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google Nest Monoxide alarm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good, I like the perfomance, the Nest app is just a little slow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    feels safe

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these for my home and we have really been happy with them. It warns you before going off because of a smoky kitchen. We feel really safe with the system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, but had set up issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but for some reason I just set up another home within my Nest account to set up my smoke alarm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smoke and CO detector ever?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest detector is actually useful other than just detecting smoke. I like the path light feature for some light at night when it detects motion. Also setup was super easy since it can use my other nest products to assist with that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google has proven to me that a smart smoke carbon monoxide detector is actually a great thing to have in the house

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of installation and the verbal cautions that this device provides. Highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Night light

    Rated 5 out of 5 stars

    Nice addition to home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. Easy to setup. I feel good knowing that I will be alerted when away from home. The night light is a bonus.

    I would recommend this to a friend