Customer Ratings & Reviews
- Model:
- B01234-US
- |
- SKU:
- 6080401
Customer reviews
Rating 4.5 out of 5 stars with 265 reviews
(265 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the Nest Secure Alarm System with Nest Cam Outdoor for its ease of use and high-quality camera. Many found setup to be quick and straightforward, resulting in a positive user experience. However, some users experienced challenges with the motion detection sensitivity and connectivity, particularly concerning false alarms and Wi-Fi connection difficulties. Overall, the positive feedback on ease of use and camera quality outweighs the reported issues with motion detection and connectivity.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Nest
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had alot of success with this product. I really enjoy the monitoring packages that are available now from Google
I would recommend this to a friendRated 5 out of 5 stars
Excellent smart home system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best system we have ever utilized. This is much better than using a company's smart home. A bit more expensive upfront but well worth it if you move.
I would recommend this to a friendRated 4 out of 5 stars
Chose this for our home security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We chose Nest as we already had the thermostats. The security system is easy to setup and works well with the app. It is pricey though.
I would recommend this to a friendRated 4 out of 5 stars
Great product if on sale
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a simple nice product, but to expensive unless its on sale. They should come with more sensors tho
I would recommend this to a friendRated 2 out of 5 stars
Need more functions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Nest Guard key pad doesn’t not light up if the system is not armed also it doesn’t send notifications to my phone when a door or motion is triggered the alarm has to be set. When not alarm the Nest Guard does make a sound from the Nest Guard to let you know the one of the doors has been opened The Nest Guard has a 12 hour back up battery which I unplugged while my WiFi was still working but the Nest Guard went off line. If you want to have a cellular back up that will cost $50 for a year. However when I set the alarm the Nest Guard would send me notifications. When the Nest detect is Triggered It sends all notifications to my phone and speaks from the Nest Guard which door is open. I returned the Nest Guard because because the Nest Guard keypad doesn’t like up when it set to off. So you have to remember the keypad numbers and symbols which is not a good thing for people who are disable or older.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .We're sorry to hear about the issues you've experienced with your Nest Secure. The Nest Guard has a motion sensor on the front, and this is designed to light up when you walk by the Nest Guard. Feel free to reach out to us through one of our support channels if we can provide more details.
Nest.com/help
Rated 4 out of 5 stars
Great Alarm System
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re already in the Nest ecosystem their alarm system is an easy way to add one more layer of protection to your house.
I would recommend this to a friendRated 5 out of 5 stars
Nest security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Optional cell option. Works great and has smart features. I have not heard how loud it is yet, but it’s a great addition to my smart home.
I would recommend this to a friendRated 5 out of 5 stars
We have tried a few security systems but this is t
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We already invested in the Nest Cameras, Thermostats. So it was no brainer to try this out... They all work together. Would highly recommend.
I would recommend this to a friendRated 5 out of 5 stars
Wow
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered this around noon, when I got home at 8 it was on my porch.. never had same day delivery. So impressed
I would recommend this to a friendRated 1 out of 5 stars
Quality product / failure at monitoring.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had high hopes for this alarm system. The Nest system components purchased are excellent in quality and are easy to install. The problem is trying to get monitoring service, and the only choice is to go through Brinks. Signing up online seemed easy, until the code they sent didn’t work. We are tech savvy, so this problem wasn’t us and should have been easy to resolve. We were on hold with Brinks for over an hour the first time calling and never reached anyone. We called back at a later time and on different days, having long wait times, being told to call different numbers and never getting any way to resolve the situation. We gave up after three days and decided to just cancel the monitoring. Thankfully, we had purchased the month to month service that had no contract, so we could cancel anytime. However, this is proving to be a hassle also. We’re still in the middle of trying to get the monitoring canceled, and we’re not encouraged by the process. The failure of Brinks monitoring has undermined a high quality product from Nest. We are abandoning and uninstalling the Nest alarm products/components. We are going with a professional alarm system through a local company that has reliable monitoring. Unfortunately, we cannot recommend the Nest alarm system due to the failure to get monitoring. The experience resulted in a waste of money and valuable time.
No, I would not recommend this to a friendRated 4 out of 5 stars
Good Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product despite being expensive. I have other Nest pructs such as the smoke alarms and cameras, which all works together.
I would recommend this to a friendRated 4 out of 5 stars
Great Camera, I'll be buying another one.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fact that I can plug it in ,I can see everything I don't have to worry about it turning off.
I would recommend this to a friendRated 5 out of 5 stars
Very easy and secure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Very automated especially if you already have the Google accessories in your home.
I would recommend this to a friendRated 5 out of 5 stars
great security system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got a great deal better prices always in best buy. Product specialist was a huge help
I would recommend this to a friendRated 4 out of 5 stars
Very Functional
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but you need a subsciption to take advantage of certain offers
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this with a fantastic bundle deal of $400. Having the camera alone makes this worth it.
I would recommend this to a friendRated 5 out of 5 stars
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best value for the price if you purchase nest products. Great security system for your home or apartment.
I would recommend this to a friendRated 3 out of 5 stars
Useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never use this. The door sensors keep falling off the backdoor so I never use it or the alarm would go off. I like that i can set it to lock at bedtime with my google home. But i still dont use it. The only use I have for it is it dings when someone opens the door. I didnt find much use for it but everyone is different.
No, I would not recommend this to a friendRated 4 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once I was able to figure out the first step of installation, everything went easily
I would recommend this to a friendRated 5 out of 5 stars
Awesome alarm device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am amazed at how this small alarm system has the clearest and a wide range.
I would recommend this to a friend










