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Customer Ratings & Reviews

Your price for this item is $498.99

Customer reviews

Rating 4.5 out of 5 stars with 265 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the Nest Secure Alarm System with Nest Cam Outdoor for its ease of use and high-quality camera. Many found setup to be quick and straightforward, resulting in a positive user experience. However, some users experienced challenges with the motion detection sensitivity and connectivity, particularly concerning false alarms and Wi-Fi connection difficulties. Overall, the positive feedback on ease of use and camera quality outweighs the reported issues with motion detection and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 265 reviews
  • Rated 4 out of 5 stars

    Decent Home Security System That Falls a Little Sh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is decent as far as detecting movement and capturing pictures but the fact that it only holds those pics for a limited time unless you spend extra $$$ per month is a bit annoying. The picture quality of the outdoor security camera is very good.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Security convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to make using a security system easier for the family. Nice to be able to monitor though the best app. Arming and disarming remotely is a plus as it is easy to forget to arm on the way out. Finally a user friendly security system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sync

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to sync. User friendly and kid friendly. Great to keep observation on home. The kids will have a hard time lying about when they get home since it keeps a log of every door and window used if set right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly for my needs..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this system. Works perfectly for my needs. All of the add on’s like the carbon monoxide and fire detector, smart thermostat, additional cams and door and window detects make it easy to manage all aspects of your home when you aren’t there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bundle worked perfectly for my home. It was easy to setup and provides the level of security I was looking for! Love that you can add to the system to further enhance protection based on your home! Great product and I would highly recommend this bundle along with other Nest products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very user friendly system for home security. I recommend over other platforms (I've used or am familiar with several different brands). This one is by far the most user friendly and reliable from my standpoint. And it integrates well with all components (cameras, sensors, door lock, etc).

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 2 out of 5 stars

    Expensive, average features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive for what it is. The motion sensors do not detect morion as well as the larger ones that are standard for other security systems. The siren is not very loud, and you cannot customize the home or away settings or have custom settings. The motion sensors are also only supposed to be placed 6 foot high, which puts them at an odd eye level and very noticeable

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Thanks for taking the time to provide us with this feedback about the Nest Secure system. We'll be happy to send this information to the proper departments on your behalf. Nest

  • Rated 4 out of 5 stars

    Quality security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went back and forth between a few security systems and I'm happy that I decided to spend a little more for the Nest Secure which included a Nest Cam Outdoor. The Nest app is also well designed and easy to use on my phone. Can even disarm the system with my smartwatch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got rid of Vivint in the first week and as soon as it was removed we went and got the entire Nest system. NO complaints. No issues. Works just like they say. And I love their IQ camera And here we are 3 weeks in and STILL problems with Vivint and no refund! Totally recommend Nest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ease to use, but now discontinued.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was already using the Nest eco-system, so it made sense to add the Nest Secure. the outdoor camera bundle was nice to have, i was able to add more to my ecosystem and make it compete. too bad google discontinued the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great alarm system

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great helping setting up a minor issue (connectivity), this things happens. Also you can get the system to be monitored by BRINKS, for an extra peace of mind, for a 20.00/month is better that what alarm companies charge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good alarm set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for an alarm set. My only complain is about the configuration. It’s not user friendly and I tried to figure each device at least 3 times. And now some time for no reason the Nest detect goes off line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it, wouldn’t of bought it without sale

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought the basic package then this went on an amazing sale! I loved the protect and window protection. The camera was a nice addition though I only purchased it to see the animals that come into my backyard

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest alarm system. Good.. but....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good system. BUT ... The down side is one has to log-on to external service (Google) to use the system. It should be an independent system with optional monitoring. Anyone at Google can look into your system & Disable/enable it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product but discontinued

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product but it has been discontinued for some reason. I do still use mine and sometimes it’s hard to connect if it comes on connected to the network.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but a little expensive

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great innovative home security system. My only complaints would be the expense of additional door sensors. There is also a lack of different kinds of sensors. It would be nice to have one like water for example.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Security System

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An overall excellent and user-friendly security system, easy to setup and use. Just remember that you only get a little video recording time unless you sign up for Nest aware's video service through Google.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Slick, Very Pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and has a great interface. Wish the nest thermostat could also act as a motion sensor for the unit. Easy to setup and all, but I worry that it could be easily silenced during an intrusion given there's just a small base station.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great until something wears out!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest integration into google home is awesome. The hardware is dependable as long as it powers on. I've had tons of trouble with the outdoor camera and that really grinds my gears for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for some home security installed by yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest allows for some security and general monitoring to help me feel safer at home. A perk is that if we move it can come with us rather than a professionally installed system that is wired throughout the house and can cost a lot more.

    I would recommend this to a friend