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Customer Ratings & Reviews

$114.99
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Comp. Value: $129.99

Customer reviews

Rating 4.4 out of 5 stars with 2266 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,266 reviews
  • Rated 4 out of 5 stars

    Nice product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice interface on my Google Home. It will be nice to have an easy way to save some money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google nest works perfectly. Couldn't be happier with it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very confusing install process.but works great after.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Charli, thanks for taking the time to share your feedback. We’re sorry to hear that you had challenges installing your Nest Thermostat, and we’re glad to learn that it is now up and running.

      Your feedback is important to us, and your satisfaction is what drives us in improving our products and services. If you have any concerns with your Nest Thermostat, our support team is always here to help. Feel free to contact us here using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good overall for the price. Super easy to install. I purchased two and they’re working great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as advertised. able to use with smartphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great thermostat

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent thermostat and easy to install!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changed the way we run our air and heating for the better. Very convenient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The weather had been crazy, setting the temperature just right before I get home with my phone have so easy, easy to install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine but wish it worked with the Nest app and had a plate.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, thanks for the feedback you shared, and we hear your concerns about the Nest Thermostat. We understand that having a trim plate included with the purchase, and being able to control the thermostat with the Nest app, can be ideal for you. Feedback like this helps us better understand our customer’s preferences and needs, and we’ll certainly pass this information along to the right team for future improvements. Meanwhile, if you find yourself in need of any assistance, you’re always welcome to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    GREAT T-Stat

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Super easy to use, super easy to program on the app and reasonably easy to install (we had a heat pump so that made it a bit harder)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart thermostat

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart thermostat, with easy to use app and controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helps manage my electricity very well. Good choice for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great energy saver

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of this nest. My light bill has went tremendously since I bought this. I couldn’t have asked for a better energy saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stat !

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to configure and connect to WiFi , purchased one for ups to and down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart home must

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to add to app. When it is finally set up it works great.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Johnj, thanks for taking the time to share your feedback. We regret to hear that you had challenges adding your Nest Thermostat to the app. Your feedback is important to us as we’re always looking for ways to improve your experience. If you need any assistance, you can always reach out to our support team. We’d be more than happy to help you anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system and EXTREMELY EASY to set up. Could be a little bit more user friendly but not bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great "smart" thermostat. Set from your phone to heat or cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good for lazy people

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this programmability. Being able to control via smart phone is the best feeling.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Google Nest is disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had nest gen 2 and worked great. Installed Nest smart and it would not connect to wifi. You can not manually set it up either. Researched and have heard this is a common problem. Went with Ecobee premium and no issues.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, Combs. Sorry you ran into trouble connecting your Nest Thermostat to your Wi-Fi network — we understand how frustrating that can be. Here are a couple of troubleshooting steps to get your device back on track:

      1. Check for a W5 help code: If your thermostat can’t see any nearby Wi-Fi networks, including your own, you may have a W5 issue. To access Network settings, press the thermostat ring and open the Quick View menu. Then, select Settings and turn the ring until Network appears. If you see an Error - nest.com/w5 message on your thermostat, go to Troubleshoot a Nest thermostat W5 code.
      2. Restart your thermostat: On your thermostat, go to Settings and then Restart. After your thermostat has finished restarting, use the Home app to try to connect again.
      3. Restart your router: Sometimes a router restart can get your network to show up on your thermostat.

      Here’s a link with more details: https://support.google.com/googlenest/answer/9249211?hl=en#zippy=;

      If you still have problems, don’t hesitate to reach out to us: https://support.google.com/googlenest/gethelp? madebygoogle

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe I waited so long to purchase a Nest. It saves money and allows me to control the temperature on my phone. I love it!

    I would recommend this to a friend