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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 2214 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,214 reviews
  • Rated 5 out of 5 stars

    Mousa alqaifi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed it myself was a piece of cake I would check my system first before I buy this product just to confirm that is compatible with it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great little product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every bit as good as the full priced (overpriced?) Nest thermostats. You're giving up nothing in functionality with this one. Maybe a little in aesthetics but only if you're a fan of the traditional Nest design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product easy to setup and integrate into our smart home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value Nest Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from a builder installed Honeywell thermostat to the Google Nest was a major improvement. The installation was easy. Lesson learned: Cut the bare portion of the red wire when you remove the old one and install the new Nest. If by any chance the red wire contacts another wire, you will blow out the fuse in your attic unit. It is low voltage so no harm done, but it is a pain to replace. The basic installation was extremely easy. I did not use a base plate to install the Nest, just drilled into the sheet rock/stud and it worked fine. Filled and repainted the holes left by old thermostat. Programming it was easy using an iPhone. It is nice to be able to make adjustments using the phone. App is good, but you may have to poke around a bit initially until you figure out where all the key controls are.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little hard to connect. But after it was good

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy use and setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No difficulty with setting up. Once I changed the router, relinkinf the service was hassle-free. You do not need to be a techie to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Satisifed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good performance and elegant design, easy wiring. Even have the fault detection on your equipment and reccommended fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As you know, it’s a successful product.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a thermostat with no flaws to point out—there’s nothing more you could ask for in such a product. It’s a reliable item that continues to sell well even without reviews, and it’s likely to keep selling in the future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought As Replacement

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Nest thermostat E which developed an error after having furnace replaced. Factory reset didn't fix it. I needed a quick replacement so I got this. The mirror finish is nice. Will take a little time to get used to swiping instead of turning the ring. Also I used the Nest app before and this forces using the Google Home app. I have a number of other Google devices so I was used to it. Still, for the thermostat,I preferred the Nest app. The trim kit is no longer included as before. One star knocked off for extra $15 for trim kit. Overall it seems like a good replacement and batteries for backing up settings in case of a power outage are easily accessed on the back of the puck.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi MoMo, thanks for sharing your experience. We’re glad that you like the Nest Thermostat, and we apologize that it isn’t available with the Nest app.

      The new Nest Thermostat is exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Our team is working on bringing full functionality to the Google Home app so all of your Nest devices can be set up and controlled in one place.

      Your feedback is important to us, as we are always working to improve our products and services. For further assistance, our support team is always here to help. Feel free to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product and easy for installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is easy install and no need for C wire. Takes me less than 30 minutes to put it on. This is my first time doing this. If anything that I dislike is using Google home app. I have issues the first time to link it. It take more time for me to link it than install it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value Works Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart thermostat was sort of a pain. First, it's a Nest but doesn't work with the Nest app. To connect it to our Google home collection of devices, took multiple tries without a clear reason as to why it couldn't save/ add the new device. We finally added it and it's fine. Does the job, easy to set up temperature preferences and schedules. Very basic, clear display. We bought the wall plate separately, which is way huge, but necessary to install. Overall satisfied with the purchase. We also own the more expensive Nest Thermostat and this one is easier to set up schedules, has every feature we actually use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my house and the love perfect in my house!!! I love them and use them with my google nest hub

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart stat with good features

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to use but a little too intuitive. I have to honestly study it some more but it’s a lot more user friendly than your average thermostats

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation worker was wonderful and took the time to install the nest correctly. It looks beautiful. Its been working great a few weeks in!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was easy and worked great for the most part. Like that it has replacable AA batteries so no need to run an additional power wire. Didnt give it 5 stars because it IS NOT COMPATIBLE with the nest sensor. I mean come on... what kind of nickle and dime nonsense it this from Google???? If you want to use the sensor (so that it reacts to the temp of a particular room instead of the thermostat location) you will have to spend $150 more on the higher end model. Simply poor customer UX.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Miguel, we´re glad to hear that Nest Thermostat worked great for you. However, we´re sorry to hear about your disappointment with its incompatibility with the Nest Temperature Sensor, and for having fallen short of providing you with your support needs. We're definitely going back to the drawing board to see what new products and features we can cook up for you. If you´re willing to give us another shot at helping you with your support concern, you´re more than welcome to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Solid piece

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was used to my other digital thermostat however for the price this is amazing. Works excellent and is simple to use. I would recommend it to other since it’s convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, super easy installation- bought the open box for 40$. Go with open box

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time smart thermostat user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up in app and ability to set different modes. No issues with using remotely via app which has come in handy to adjust settings/temp when gone for longer period of time. My only dislike is system turns on when WiFi is off/disconnected and cannot control from wall unit. Also wish there was a lock feature so my child can’t adjust wall unit. Got it for $1 with comed savings so we are happy for that price but not sure I would keep it if paying full retail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best works excellent I recommend this item for all homes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slowly Migrating to a Smart Home

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two Google Nest thermostats to replace the 10-year old units I had, one of which was not working. Installation was easy. They work great. They can tell you outside temp, indoor temp, and humidity. Haven't really used the app to run them. But, I like that the option is there. And can't tell if I'm saving any energy because it's been 100 or more degrees outside for days on end. But, the potential is there for when this insane weather subsides. Also, I didn't get the optional backing because they cover up the hole that was in the wall already and the backing plate was unnecessary.

    I would recommend this to a friend