Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 2248 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,248 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    A Fine Smart Thermostat, Bad App Though

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice and is easy to install. The associated app is not at all intuitive though and makes simple things like setting schedules difficult to achieve. It's also not at all clear what is meant by the "leaf" icons that appear sometimes

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi JuicedPistachio, thanks for reaching out. We’re glad to hear that you like the Nest Thermostat, and we’re sorry to hear that your experience with the phone application is less than ideal.

      You can customize your preset schedule based on your preferences. Here’s are the steps on how you can set a schedule using the app:

      To check your existing schedule:
      - Go to Google Home App>Settings>Schedules>Clear schedule
      - Create your temperature presets - go to temperature preference>temperature presets>create customer
      - Create a new schedule - Settings>Schedules>Add>Select temperature>select start time>Add to event>done

      The Nest Leaf icon appears on your thermostat and in your app to tell you when your thermostat is set to an energy-saving temperature. For more information, please check out this link: https://support.google.com/googlenest/answer/9244106

      Your feedback is important to us, and if you have any questions about your device, feel free to contact our support team here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great unit thermostat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The google nest was easy to install on my pan even in an antiquated condo unit. It does require some getting used to as most of the settings are done on the app and not on the unit itself. But best money spent versus a regular thermostat from Home Depot or Lowe’s.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest smart

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product im try 2 weeks and recommend 100%

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and configure 100% recommended. I love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed by first smart thermostat- it's awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first experience with a smart thermostat, and it was great! App guided installation was quick and easy and integration with my existing Google Home/Google assistant is awesome ("OK Google, set the heat to 72 degrees"). Its easy to setup heating/cooling schedules and the side touch controls are relatively easy to use once you get used to them. I needed to do some wall repair when I removed the old thermostat, since this one was so much smaller and this unit does not come with a trim kit. Total cost was well under $100 after local utility rebate which is what made me pull the trigger. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great thermostat

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little thermostat for it's abilities. If you don't know anything about electrical or HVAC, I wouldn't recommend installing. I had to hook up an extra wire to thermostat and also check to make sure that wire was hooked up to the correct terminal in the indoor AC unit/evaporator. Google didn't explain any of this really, cause there is possibility of electric shock messing with that stuff. It wasn't plug and play for me. But for those who are willing to do a little research and are kinda handy it won't be bad. Being able to set the temp to change at certain times is very nice. Also not having to get up go to thermostat to change temp is great too.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Taylor, thanks for taking the time to share your feedback. We’re sorry to learn that you came across some issues when you installed your Nest Thermostat.

      We value your feedback and your satisfaction is what drives us in improving your products and services. For future reference, you may visit this link to help you with Nest Thermostat installation: https://support.google.com/googlenest/answer/9274936. You can also call our support team anytime. We’d be more than happy to help you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    easy nest

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to set each day to the temperatures I want and it is easy to program and I'm even able to to have multiple temperatures set in a single day! I can even control the thermostat from the google home app on my phone which is so convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Install, Easy to Use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have limited handyman skills, but it was so, so easy to install this thermostat. My only compliant would be that the interface with the physical thermostat is a li'l tricky. But, the app is so easy to use that it sorta balances out.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi ArcherAve, thanks for taking the time to share your feedback. We’re sorry to hear that you find the Nest Thermostat a little tricky to use physically.

      We value your feedback and your satisfaction is what drives us in improving our products and services. For some thermostat guidelines, you can always visit our support page here: https://support.google.com/googlenest/answer/9248184. You can also reach out to our support team anytime using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    A good choice for home thermostats.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our home has two zones and a heat pump for HVAC. I installed two of these thermostats and the process was made easy given the well documented instructions and numerous instructional videos available. The units can be individually programmed through a phone app to cover night, day, home, away times and temps. Also, the temps can be adjusted remotely from the app. The user interface is intuitive. There are rebates available through most every energy company. Google did a great job designing these and I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value Nest Thermostat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from a builder installed Honeywell thermostat to the Google Nest was a major improvement. The installation was easy. Lesson learned: Cut the bare portion of the red wire when you remove the old one and install the new Nest. If by any chance the red wire contacts another wire, you will blow out the fuse in your attic unit. It is low voltage so no harm done, but it is a pain to replace. The basic installation was extremely easy. I did not use a base plate to install the Nest, just drilled into the sheet rock/stud and it worked fine. Filled and repainted the holes left by old thermostat. Programming it was easy using an iPhone. It is nice to be able to make adjustments using the phone. App is good, but you may have to poke around a bit initially until you figure out where all the key controls are.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Google thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thermostat looks nice aesthetically but is not compatible with wiring in most apartments

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, RogelioB. While we’re glad you like the design of the Nest Thermostat, we hear your concerns regarding compatibility. To make sure you’re always getting the best fit, check out our compatibility checker here: https://store.google.com/intl/en/widget/compatibility/thermostat/ madebygoogle

  • Rated 5 out of 5 stars

    Thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive! I’ve always used the programmable ones from the big box store but tried this one and it works great and I like the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great little product

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every bit as good as the full priced (overpriced?) Nest thermostats. You're giving up nothing in functionality with this one. Maybe a little in aesthetics but only if you're a fan of the traditional Nest design.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    User Friendly

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's extremely easy to use. You can control it from your phone. The only issue I've had was finding a wire to connect it directly to a power source so that I don't have to change the batteries every month.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi CTBay. It sounds like you're finding the battery life of your Nest Thermostat a bit inconvenient. That makes sense, it can be a challenge to have to change batteries frequently. Remember the Nest Programmable Thermostat receives power from your HVAC system. It also uses 2 AAA alkaline batteries as a backup.
      If you need further assistance please feel free to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product and easy for installation

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is easy install and no need for C wire. Takes me less than 30 minutes to put it on. This is my first time doing this. If anything that I dislike is using Google home app. I have issues the first time to link it. It take more time for me to link it than install it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy use and setup

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No difficulty with setting up. Once I changed the router, relinkinf the service was hassle-free. You do not need to be a techie to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value Works Great

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart thermostat was sort of a pain. First, it's a Nest but doesn't work with the Nest app. To connect it to our Google home collection of devices, took multiple tries without a clear reason as to why it couldn't save/ add the new device. We finally added it and it's fine. Does the job, easy to set up temperature preferences and schedules. Very basic, clear display. We bought the wall plate separately, which is way huge, but necessary to install. Overall satisfied with the purchase. We also own the more expensive Nest Thermostat and this one is easier to set up schedules, has every feature we actually use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought As Replacement

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Nest thermostat E which developed an error after having furnace replaced. Factory reset didn't fix it. I needed a quick replacement so I got this. The mirror finish is nice. Will take a little time to get used to swiping instead of turning the ring. Also I used the Nest app before and this forces using the Google Home app. I have a number of other Google devices so I was used to it. Still, for the thermostat,I preferred the Nest app. The trim kit is no longer included as before. One star knocked off for extra $15 for trim kit. Overall it seems like a good replacement and batteries for backing up settings in case of a power outage are easily accessed on the back of the puck.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi MoMo, thanks for sharing your experience. We’re glad that you like the Nest Thermostat, and we apologize that it isn’t available with the Nest app.

      The new Nest Thermostat is exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Our team is working on bringing full functionality to the Google Home app so all of your Nest devices can be set up and controlled in one place.

      Your feedback is important to us, as we are always working to improve our products and services. For further assistance, our support team is always here to help. Feel free to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Satisifed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good performance and elegant design, easy wiring. Even have the fault detection on your equipment and reccommended fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy function.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make our life easier to control temperature at beach house.

    I would recommend this to a friend