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Customer Ratings & Reviews

$114.99
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Comp. Value: $129.99

Customer reviews

Rating 4.4 out of 5 stars with 2271 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 2,271 reviews
  • Rated 5 out of 5 stars

    Thankful for this!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had for a few years now, and still one of the best purchases I’ve made! No more getting out of bed to adjust the heat/ac lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it took a while to figure out how to use it, after you do this, it is actually quite simple to operate. I like the fact that it provides all the needed information succinctly and in a manner which is easy to see and comprehend. Overall very happy with it... and it is pretty cool looking

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    G-Suite Users - Warning

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    G-SUITE USERS - ALERT If you have a GSuite account with Google, THIS STILL DOES NOT WORK. I know google has promised in the past to make the Nest thermostats work in GSuite. I was hoping that it was fixed with this new thermostat since it says its primarily setup with Google Home. Its not the case. Also annoying is the adjust and select functions that you "slide" your fingers on the right side and its not touch screen. The older Learning & E thermostats with the rotating ring were much easier to use. This was returned for an Ecobee3 that works just fine with Google Home and a GSuite account. Sorry Google.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Kirk, thanks for posting your feedback. We’re sorry to learn that Nest Thermostat didn’t meet your expectations, and that you’re still unable to use your GSuite account for your Google and Nest devices.

      We’ve taken a note of your feedback and we’ll make sure this gets passed along to the right team since we’re always looking for opportunities to improve our products and services. If you need assistance in the future, our support team is always here to help. Feel free to contact us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great and very cool looking option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a sleek and intuitive thermostat. It doesn't have the learning of the more advanced model. I've had those in another house and we ended up overwriting the "smart" program anyway. I did have an issue with my network but it went away when I upgraded my router tech.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far google nest products have been nothing but junk. This is no exception. Google nest video doorbell died within a few months. Google nest temperature sensor died after a year. This thermostat needed to have a power module sent to me by google (they offer it free because they know they screwed up on the design). Finally got that figured out no thanks to their terrible installation instructions (ended up watching video on y-tube to get it right). Wifi function worked for about a month. Now no matter what i try it reduses to connect to the wifi. The app is useless, their tech support online and in app is a joke. Save your money and buy an Ecobee.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Fonger. We’re sorry to hear about your experience with using Google Nest devices, including the Nest Thermostat. Rest assured, this will reach our product team as we’re constantly looking for ways to improve our product’s reliability and usability, as well as how we handle customer concerns with care and efficiency. In the meantime, we’d like to have another opportunity to investigate and help you with your concerns. You may share with us your recent case number here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool thermostat. Only issue I can say is that the touch pad on the side isn’t the easiest to use but honestly don’t really adjust it thru the device much since have it to automatically adjust at certain times of the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and set up in about twenty minutes, routines and all. If you need the remote sensors they do not work with this model, you need the silver and black one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new thermostat and this turned out to be a great one! I’m able to use the app and control the temperature of my home when I’m away and you can also program it to specific settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google does it again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the Nest Learning Thermostat E was great at its price point, but this is even better! It looks great and performs well while being sold at a very reasonable price point. The only drawback is the lack of learning capability, but that didn't affect me. A solid smart thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product, no need to buy upper versions

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is particularly suitable for apartment living. It allows me to effortlessly set a timeline to optimize my electricity usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome thermostat!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat! Way better than the ecobee. I can control from my phone. Geek squad help me install it. It’s a little difficult to set up. But works good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best product I have purchased. I can control my thermostat from my bed, or when I go out, before I get home. The only thing I didn't know, was that you need to buy in some cases the frame to hold it in place if you have one of those old thermostat. Highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great features but lower quality then big brother

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thermostat but the regular nest is better and higher quality. It is very average but better looking for the price range. Only uses the google home app, I prefer the Nest app.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Jkatsten, thanks for taking the time to share your feedback with us. We are sorry if Nest Thermostat didn't meet your expectations.

      Using a Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools. Also, it provides you with seamless integration with your other Google devices. We're always working to understand our customers' needs and expectations so that we can improve our products and offer more options. you need any assistance with any Google Nest products, please don't hesitate to contact us on Google Nest Help page: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Smart home thermometer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great like the options it has. I like being able to get the most control of my hvac dystem.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Google needs to fix connectivity issues.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thermostat is difficult to connect to internet and Google Home App. Took numerous tries by myself and 2 different Best Buy contractors.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi BajaPete, thanks for bringing this issue to our attention. We're sorry for the difficult experience setting up and connecting the Nest Thermostat to your Wi-Fi network. We have a dedicated team of support specialists, ready to help you if you're still having some issues. You may reach out to us using this help page: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great - Cheaper than Original - Looks Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. However, cannot use old Google Nest app on this one. Must download and use Google Home app. Had several G-mail accounts. If I did not yet have one, would have been a hassle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok But

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok. I don’t like the difficult programming without detailed instructions. They made it way too complicated. I have two in the house [2 furnaces & ac units] and too often they don’t acknowledge when I’m home or away properly.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good but

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the thermostat. The only reason for it not getting 5 stars, is that it disconnects from google home every month. A quick restart resolves it,but still.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Zrocck94, thanks for writing a review. We're glad to know that you like the Nest Thermostat and we apologize for the disconnecting issue that you're having every month. This is not the type of experience we want you to have, and we're here to help.

      You can try removing then re-adding the Nest Thermostat on the Google Home app to refresh connection and observe if you'll still experience the same issue.

      If the issue persists or you need further assistance, feel free to contact us anytime and we'll be more than happy to assist you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought setting up a thermostat would be this easy but Google really did that. The design is very sleek and the front is a mirror which I didnt expect. I blew a fuse installing this so make sure your power is off before installing this. A cost effective option to the 3rd Gen Nest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. I'm technically challenged and I hooked it up

    I would recommend this to a friend