Customer Ratings & Reviews

Great thermostat. I had the upgraded version of the nest until it broke when my son threw it across the room. Everything works as it should.

I used a Nest for about 9 years before this one; however, I didn't realize there was a major difference. I had the Learning Nest Before and it was amazing. Never had an issues with the Nest App, programable instantly and connected to my Wi-Fi no problem. This product does not connect to the Nest App, it only uses Google Home but it disconnects every week. The Nest is still connected to the Wi-Fi but the App just disconnects. Other than that 1 issue, i LOVE It.

Okay I may sound like a Google fan boy but I don't care at this point. I set it up for my elderly parents and they love it. My Dad can ask Google what it is set at and tell it to lower the temp and then 30 minutes later when my mom is freezing she can turn it back up. This thing works great. It walked me through step by step on the wiring. Our house was built in 1986 so I was worried the wiring might be different but they had it all covered. It is easy to adjust and program manually or across the Google Home app.

Although I am deep in google home tech, this is a good albiet expensive thermostat. I was torn when my 1st gen broke to get this one, Ilike it, its beautiful, my only gripe is the touch response on the side is not that easy. sometimes but i'ts still a great thermostat.

Good value smart thermostat after national grid rebate. Howeve, i am not the buliggest fna of the touch controls on the side and the backing plate not being included is a pain. The thermostat does look very nice and functions well. Just make sure you have a c wire

Same as old, just with a better design. Setting up was only slightly tricky, not because of wires, but because of the app.

Love it. It has a simple look. Not too flashy or showy. But smooth. Easy to use. Don’t even have to touch it. You can just use the app.

Product works very nicely. It is such a relief to control the thermostat from a distance if necessary.

Very good product with easy installation. Very simple to use from the App.

The price point of these make it good for a multi zone system. I have a boiler system, so it is unfortunate it doesn't have the smart logic for it, like the high end ones. Also a pain there isn't a central way to schedule multiple thermostats

Works good. Easy to set up and connect to internet. Works good with iPhone app. Easy to control from app and physically on the thermostat. The display is bright crisp and clear. Just make sure your home has correct wiring for connecting it.

Improved Nest Thermostat will make your life easier. Fairly easy to install, just follow the instructions, and there are a bunch of online instructions as well. The design is minimalistic and looks nice on the wall. Its function is the main highlight, you can do a lot with the Nest app, such as scheduling, and most importantly remote access. Nest makes it easy when you're on a trip to monitor the condition of your house/apartment, making sure the HVAC is working and saving energy when needed, making your energy consumption more optimal depending on your needs.

very nice. Worth the money . Easy to Install . Great feature

Great profuct, we love it at house because we can control it even not being at home

Based on the wild popularity from Google devices, I was as excited to try the new Google nest thermostat. I would say it's in line with the pixel 5 in the sense that it's a step back from being a leader. The last ten thermostat feels better from a quality stand point and even offers a better ui in the dedicated app. While I see that Google is trying to move forward, the way to do so is not by cheeping it's products, in my mind.

The nest thermostat works flawlessly and did everything we needed it to do. We bought it mainly to control the thermostat from our phones. We also were interested in using the feature to set a range for both heat and cooling simultaneously (where the heat kicks on when it drops below a certain temperature, and the AC kicks on if it gets above a certain temperature in the house). Both of these features work flawlessly. The UI for the phone app is intuitive and easy to use. The setup and installation for the Nest while relatively involved was very clear in the instructions and easy to follow step by step. It is also worth mentioning that if you lose WiFi in the house, the thermostat continues on with whatever you had programmed. It will then reconnect automatically as soon as the network is available again. This feature is very convenient and helpful and happened to us twice. We lost power from a storm for a few hours, and one time our router went down and we had to replace it so our internet was down for half the day. In both of these scenarios the thermostat remained on and attempted to continue the schedule we had programmed, then reconnected flawlessly when the internet was back up in the house. I highly recommend the Nest Thermostat! Just get it, you won't be disappointed.

Always wanted a Nest and finally got one! Great value and so very easy to use!

This skill works well with the exception of it lacking explanation for setup (not easy). The Nest device you wish to control has to be verbally referred to as it is set up in your Nest account. For example, my Nest thermostat was in my hallway and during setup with the Nest app, it asked where the device would be located so it was named "Hallway." After Alexa wouldn't successfully follow through with commands I became frustrated and wondered why it wouldn't work by simply saying the suggestion from the skill description. After several tries, I wondered if I needed to say, "Alexa turn the 'hallway' to 72 degrees"instead of temperature. Thankfully Nest allows you to change the name of the thermostat in settings. Go to Nest app >> Settings >> Thermostat >> Where >> Label (and name it what you prefer to say to Alexa). It seems odd to say "hallway" because I don't just want the hallway temperature changed, so I labeled mine "thermostat." I'm happy to confirm I can now ask, "Alexa... change the thermostat to 72 degrees" and she'll reply, "Setting Hallway, Thermostat AC to 72 degrees." The most rewarding part is after the low tone, I almost instantaneously hear the AC come on!

This was a great move in present for my sister. Only downside I’ve heard them complain about (since i’m their go to if anything’s messing up or an IT help is needed) is the batteries going dead without having it a year. I’m not sure the cause of it but a little inconvenient considering most thermostats you don’t have to worry about this (or i haven’t in my house)

So far, it has worked great. Easy to install. Setup can be a little challenging but the instuctions walk you though it well enough. Would like to see an update with a more detail schedule for someone like myself who works strage hours differnt days.