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Customer Ratings & Reviews

$129.99

Customer reviews

Rating 4.4 out of 5 stars with 2271 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,271 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and works great. Very easy to configure and get connected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great addition for energy efficiency

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too some time to get wiring right due to not reading the instructions correctly. Works great and allows for much smoother energy usage management.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Smart Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new thermostat! Very easy to use and the best part is the control away from home just in case we forgot to turn off the heat or lower the temp when we are en route home. Very user friendly! Also loved the plate as an add on to cover the previous mismatched paint. Most brands don't offer that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOGLE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good it wad the best …………………….,…………….,…….,,,,,,,..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy compared to traditional thermostat. Took a little longer to set up than I thought it would but pretty easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard to install urself

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I never had any problems with electronics, but setting up this device is a little hard, installed it myself and it was running good to discover that it only blows hot air, so had to bring a tech to check the wiring.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Finally with the times

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it.works great, no complaints. Great upgrade for my home,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Google ruined a once great brand / Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since google purchased Nest I have had nothing but problems with my thermostats. The nest thermostats burned out the PC board on my high efficiency furnace. It set me back $1200.00. I had to go back to a basic Honeywell non WiFi manual programable set of thermostats. My HVAC guy suggested I do this to prevent further damage to the new PC board. Apparently the thermostats draw continuous power from Furnace controller and eventually fry the board. Veissmann furnaces will void your factory warranty if they find out that you have Nest thermostats. It says it clearly on their service bulletin. If you value your HVAC system, steer clear of the Nest Thermostats.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there. We’re sorry to see that you ran into issues with your Nest Thermostat — we totally understand the frustration. We’d like to look into what may have caused these issues and find the best solution we can. When you get a moment, contact us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should have these in their homes. It’s so nice changing the air or heat when I’m not home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart enough thermostat to need training

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful product. It is a smart thermostat, so much so that it has an independent brain that takes a bit of training for it to learn what is "comfortable" for me. After a few weeks of training, it is complying more. Yet, I need to check on it regularly to correct it when it appears to go rogue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoyment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my product i play every day and night im so happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Install!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install! Got it with a discount of $25. Looks better if you install it with a plate to cover previous holes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product in a perfect conditions and I was an open box product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gorgeous and COOL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only Beautiful but fully functional, it’s really rather COOL!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Eco mode is too smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way it works and looks The only issue I have is that it tries to be too smart and set a learned schedule for me. I come back and the ac is turned down. And sometimes it’s good and sometimes in wonder who is operating it. I keep asking my wife is she’s messing with it. I’ve tried to turn it off but it sometimes has a mind of its own

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello JohnRINGO, thanks for giving us time to share your feedback on Nest Thermostat. We’re glad that you love the way it works and looks, and are sorry to hear of your difficulty with managing the temperature settings.

      Only the Nest Thermostat E and Nest Learning Thermostat can use Auto-Schedule, and is not available for the Nest Thermostat, so it cannot automatically adjust its temperature schedule. Instead, you can enable Savings Finder to get suggestions to adjust temperatures in the schedule and help save energy.

      When you manually adjust the temperature, the temperature will stick until the next scheduled temperature change. With a temperature preset, you can easily set a specific temperature that you repeatedly use a bit faster than manually adjusting the temperature dial. Besides using ready-made presets like Comfort, Eco, and Sleep, you can create custom presets. This is helpful for other times you might like a specific temperature that’s not included in your thermostat’s existing presets. Check this link to learn more:

      If you want to set your thermostat on temperature hold to maintain specific temperature for as long as you want, please see the steps below:
      - In the Menu view, select Hold temperature.
      - Select Current temp or Eco.
      - Choose a time. You can scroll up and down to edit the time by half-hour blocks.
      If you’re using the Eco preset, you can also choose None to hold the temperature indefinitely until you end the hold. For other presets, your thermostat can hold the temperature for up to 24 hours.
      - Select Confirm.
      If you want to make changes to the temperature but there’s a hold, the app or thermostat will tell you that you need to end the hold first.

      Besides having online help available at Google Nest Help center, we also have a dedicated team of specialists always ready to provide assistance through our support channels here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Does its job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can sign up for the Nest Leaf program, which will essentially auto-correct your thermostat if you want during peak or non-peak times. We've noticed it drops the temp during the nights, but that doesn't seem to bother us as much as it gets back up to temp in the mornings as we wake. We also got a $100 rebate for this from Ameren upon filling out a rebate with them, so it's essentially paid for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Now so much affordable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you spend another $100, you can get a learning thermostat if that is what you need. That device comes with a scroll wheel and a metal body. That device also supports extra sensors for separate rooms, if you have a big house. However, I have an old and small house. So this thermostat works for me. I have been thinking to get a smart thermostat for years now, but also didn't want to spend too much. This device works for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Took awhile to figure out how to hook it up to my phone since I’m not a techie person. Now that it’s all working I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy and would purchase again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Easy to install and setup. App works well with our other google products too. Replaced our older wifi Honeywell with this about 2 months ago and have not been disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good smart thermostat.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thermostat. Works differently than the original one that had the outer ring that turned to adjust the temp. This one has touch sensitive controls on the right side. Honestly, not a big deal. If you don't know what W1, or C wire, or any of that mean, get a pro to install it. Also, be careful when mounting. The base has screws on the top and bottom, which is very likely where your wires are running (most likely down, where the bottom screw would go). Don't screw into your wiring!

    I would recommend this to a friend