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Customer Ratings & Reviews

$129.99

Customer reviews

Rating 4.4 out of 5 stars with 2271 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,271 reviews
  • Rated 4 out of 5 stars

    Looks great, wish it worked with Google Nest temp

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smart thermostat. Has basic functionality, connects to WiFi and and smart home for routine and remote settings. The low profile and design looks amazing, especially if you can avoid having to use a backing plate to cover a larger existing thermostat cut out. Minus one star because it won't work with Google's remote temperature sensors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to be able to control my thermostat from anywhere. Make sure you do not go with the pre made schedule they set for you in the setup process or it will change the temperature on its own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy , convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Convenient. Wish it had a touch sensor as well. Nonetheless very easy to install if using the Google home app. Can be challenging to use manually without the smartphone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Thermostat recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Easier to set and save when not in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. One of the best I have ever bought. I recommend to anyone looking for a product like this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and good and stylish. Awesome product and ease of use with google home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek little upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! We got it recently as we had updated two of the thermostats in our house and decided to finish the project and switch the one upstairs. It is sleek and fancy, compared to that old rectangle! I love that on this model, you don't turn the face, just run your finger across the side to adjust the temp. The only downside for me was the google home app. I actually like the Nest app better and would have liked to connect all our smart thermos to that instead.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Thanks Comed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Setup with detailed instructions. Looks good in my living room and works great with my Google Home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    User Friendly

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this get set go and control. Watch usage and see if you ac is working right the way you wanted .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install, Great Support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This package comes with everything you need, and installation was simple. I did have one question about the wires, so I went on the support chat and a representative walked me through the entire process as I was doing it. Super easy, saving a ton of money on my energy bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it! Right meow!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time buying this product and couldn’t be happier. I left the first one at my previous residence and could not wait to purchase for my new one. Definitely recommend!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very convenient and money saving

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    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I had a very old system, this is way better and very good at keeping my air at a good temperature to save me money but also be comfortable. I love that it talks to my google home and that there is an app that shows me data and I can control while I’m away. I also love how minimalistic it looks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good.... Eventually...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google has issue with firmware on install. Must trick the thermostat and tell Google during install that you are not installing the C 24v common wire. If not, you will get an error code. You can "update" wiring after install to get it accurate but if told correctly to Google on install you will be extremely frustrated.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi TheEyeGuy, thanks for taking the time to share your feedback. We’re sorry to learn that you had challenges installing your Nest Thermostat. We’re hoping that everything is now working great, and if you need assistance, our support team is always available. Feel free to contact us, and we’d be more than happy to assist you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. App guides you through it all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I wish the dial moved! Color is dope

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just needed a Smart thermostat that looked nice. This fit the criteria and the value was great! I thought the dial ring moved so that was a bit of a disappointment. The touch works but just not as good as the dial. I use the app or voice assistant to change the temperature majority of the time anyways.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi DrDres, thanks for taking the time to share your feedback. We’re glad to hear that you find Nest Thermostat great. On the other hand, we’re sorry to learn about your disappointment with one of its features. The dial type thermostat is the Nest Learning Thermostat.

      Your feedback is important to us, and your satisfaction is what drives us in improving our products and services. If you need any assistance, our support team is always here to help. Please feel free to contact us anytime using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    A great update to our home climate control system!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed this unit very much so far. I had issues when i set it up as it was not working. I called them for help and they asked for a photo of the setup and let me know all was setup properly. They had me reset the unit and it worked perfectly. With their help, all was good. I love being able to set temperatures and activating the system from my phone. A great addition to home automation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy & Useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and already seen savings on the bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall a great product.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest thermostat is overall a great product! I do get annoyed where it tries to follow your schedule too much. So say for example if I am home on a day where I’m supposed to be at work and I adjust the temp manually, it would eventually go back to the temper it’s at when I’m not home. Probably an easy fix if I go I yo the app but it is annoying at times. Other then that it’s a great buy easy to set up and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up. We like the geo-fencing system and overall ease of use. Just what we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat was easy to install. Great WiFi option

    I would recommend this to a friend