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Customer Ratings & Reviews

Your price for this item is $99.99
The comparable value price is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 2217 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,221 reviews
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you set it up, its great. Quality dial and worry free ease of use and programming. Love the remote feature....could control and program from anywhere on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best smart thermostat ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this thermostat. It makes life so simple!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great termostato and great price , i loved the functionality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the system. The system allows for me to keep control of my AC system. No exactly how much energy I’m using and be able to understand where can I cut down a little bit on my energy consumption.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to use. Works well. Am happy with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and quick install. Does it’s job.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great. Easy/quick to install. I’m sure there are other thermostats with more features at a higher price point, but for my small home and basic needs this works great. Interface is simple and user friendly. Thinking of getting my parents one for Christmas. Also if you have a Pg&e account you can claim a $50 rebate, which makes this product a must get.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Miss the Nest app

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dislike using Google Home. I miss the Nest app. The thermostat itself works great my home is more evenly heated and it’s easy to use one else you learn it. I set up a schedule when ig first installed everything and can no long find where to edit the schedule. Otherwise it’s a nice smart home tool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Thermostat - needed power connector

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed being able to set the temperature when I wasn't home. Setting up is a little complicated if you have no experience, but managable. I needed to connect a power connector to the thermostat, but it lasted a while until I had time to do it.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi dylanl, thanks for posting your feedback. It’s great to hear that you like the Nest Thermostat, and we do apologize if it requires you to install a power connector.

      The Nest Thermostat is designed to work if your home doesn’t have a common (“C”) wire. In some cases, particularly if you have a heating- or cooling-only system or use a zone controller, a C wire or other power-supply accessory may be necessary. You can check it here: https://support.google.com/googlenest/answer/9251212

      For further assistance, you can always reach out to our support team. Please feel free to contact using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    great thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i replaced an old traditional thermostat with the Nest. It's working well. I had to call a company to install it ("Hello Tech" for $99) I like that i can change the temperature from my phone I also had to buy the Nest plate to put behind as the thermostat is small and did not cover the hole in the wall left after removing the old thermostat

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Not compatible with New Hvacs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m only giving this three stars because the new design made it unable to be compatible with hvac units from 2014???? Very confused sad I had to return. The upgraded versions that have been released before this are supposed to be compatible.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Kristen,

      Thanks for your feedback. We’re sorry to hear that the new Nest Thermostat didn’t work on your system and that you had to return it.

      If you’re willing, we recommend using the Compatibility Checker tool on our support page to verify if your heating and cooling system is compatible with the new Nest Thermostat. You may access the tool by clicking on this link: https://store.google.com/us/widget/compatibility/thermostat?hl=en-US&GoogleNest

      If you need further help, we'd be happy to assist you. You can reach out to us by visiting the Google Nest help link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Value for money and it works without a C wire

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I needed to upgrade from an old Honeywell model. Had trouble finding a model that has no C wire, but this one works and it's cheaper too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great for our new build!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy for us to install and the app is easy to use. I recommend the trim plate if your home already has holes in the wall since the nest thermostat without the trim kit may not cover the old holes. Overall, great product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still learning the app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was pretty easy. The app is easy to install. I have struggled to learn how to use the app, but that is probably a reflection of me. I would still recommend the thermostat. The ability to control the thermostat remotely, setting schedules, and monitoring usage it a great benefit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Amazing value!! Would buy again!!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Google thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design. Doesn’t live up to its older brother, but I do like it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product easy set up looking to get another one for my downstairs unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Just Right

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally upgraded to smart thermostats that keep the house just right. The best part is the ability to check and adjust the temp from my phone from just about anywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked for a while then...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my parents to be able to adjust temperature from downstairs without hbing ro climb the stairs. A bit difficult to navigate for individuals who arw not exactly tech savvy.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Shayla. We appreciate you sharing this with us. With your Nest Thermostat you can control and adjust the temperature using the Google Home app. We recommend checking this resource for instructions on how to adjust the temperature of your Nest Thermostat here: https://support.google.com/googlenest/answer/9249866

      If you have additional questions or need further assistance with your Nest Thermostat, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought no touchscreen would be annoying to use but this thermostat is designed perfectly. It can be controlled from outside of the house too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my parents house. Seems great value for the money. It does not have the learning feature which may not save them as much money but they are always home so it did not seem necessary. Did have some difficulty setting it up but seemed to be the unit and not the thermostat.

    I would recommend this to a friend