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Customer Ratings & Reviews

Your price for this item is $99.99
The comparable value price is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 2221 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,222 reviews
  • Rated 3 out of 5 stars

    Great if your home is wired for it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great if you have the proper wiring in your home for them. But if you live in an older building, chances are you will need to hire someone to come out and connect it for you, which is a giant deterrent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very easy to install and has made my life so much easier. I can turn off and on when not home and it shows me the times in use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and functionality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product worked as it should.recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best way to save money and manage your home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Nest I’m able to control my temperature of my house from anywhere, I was easy to install. I’m a single woman did it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfecto

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible device, super easy install, works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect For My Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat has worked perfectly in my home. There are labels to tag each wire with so you do have to pay attention to your previous wiring. Other than that, the installation was very easy. There is also a level built into the mounting bracket which allows you to make sure that the thermostat is mounted straight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new thermostat and this turned out to be a great one! I’m able to use the app and control the temperature of my home when I’m away and you can also program it to specific settings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good little hard to set up on older thermostat not much instructions on how to use it

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, DaleC. Thank you for choosing the Nest Thermostat for your home. We're sorry to hear that you had some difficulties with setting up the device. Our team of dedicated specialists are always standing by for any assistance you may need with controlling and monitoring your Nest Thermostat. You can reach us on the 'Contact Us' page of our Google Nest Help site for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great Unit already saving me $$$

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install and use. Was originally worried about not having a C wire but this was no issue. The mirror face looks great in the room and adds a nice touch to the room. Has been great letting me know when my furnace isn't working properly and also love to be able to change the temperature from anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great product,love the app Make me have access to all details and save money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to go with my doorbell, hub and google tv. All connects seamlessly and works great from my phone. Love being able to see temps and change even if Im not home.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY THIS IT'S HORRIBLE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AC thermostat is horrible and unfortunately I can't return it. My previous thermostat would allow me to either turn the fan completely off or have the fan on auto. This thermostat has no option for the fan to run on auto. It's supposed to also have an option to turn the fan off completely and run it intermittently, but even though I've followed the instruction in doing this, it still runs constantly. Since it's running all the time, my electric bill has gone up so high. It was an open box purchase, but it was labeled as "EXECELLENT CONDITION". These open box items should have a longer return time frame because in my case, I was not aware that there was a problem and a defect until I could have my AC contractor verify this.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, KayeT. Sorry to hear you’re having problems with Nest Thermostat running your fan constantly. This could mean there is something happening with your wire in the thermostat’s G terminal as this is where fan control happens — we’d like to investigate and see what may be causing this. We’re ready to help 24/7: https://support.google.com/googlenest/gethelp? madebygoogle

  • Rated 5 out of 5 stars

    Love this thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 AC's and 3 furnaces in my new home. We installed these hoping to save money on utilities. They're amazing. The cost of heating my home this winter is cheaper than my old house which was 3 times smaller. Setting up the nest was pretty simple and setting the schedule was even easier. Definitely a must buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for the buck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to purchase this model over the nest learning thermostat because my home take 2 thermostats and 2 nest would be pricey. That being said, I am not disappointed at all! They are a scaled down version of the nest models but still offer 85% of all the same features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great - Cheaper than Original - Looks Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. However, cannot use old Google Nest app on this one. Must download and use Google Home app. Had several G-mail accounts. If I did not yet have one, would have been a hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy our google nest and would highly recommend it to anyone. Very easy to connect / set up and it is user friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and relatively easy installation. It allow me to control the temperature from my mobile, so at night I don’t need to go out of the bed to make the room colder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacing thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and program it. I bought different brand before and room temperature displayed room was moving too fast up and down, making the a/c unit going on and off too often. I don’t have that problem since I replaced thermostat with this Nest Smart Google unit. Happy customer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    G-Suite Users - Warning

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    G-SUITE USERS - ALERT If you have a GSuite account with Google, THIS STILL DOES NOT WORK. I know google has promised in the past to make the Nest thermostats work in GSuite. I was hoping that it was fixed with this new thermostat since it says its primarily setup with Google Home. Its not the case. Also annoying is the adjust and select functions that you "slide" your fingers on the right side and its not touch screen. The older Learning & E thermostats with the rotating ring were much easier to use. This was returned for an Ecobee3 that works just fine with Google Home and a GSuite account. Sorry Google.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Kirk, thanks for posting your feedback. We’re sorry to learn that Nest Thermostat didn’t meet your expectations, and that you’re still unable to use your GSuite account for your Google and Nest devices.

      We’ve taken a note of your feedback and we’ll make sure this gets passed along to the right team since we’re always looking for opportunities to improve our products and services. If you need assistance in the future, our support team is always here to help. Feel free to contact us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use nest for my air conditioner because I can manage anywhere

    I would recommend this to a friend