Customer Ratings & Reviews
- Model:
- GA02082-US
- SKU:
- 6427017
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.
This summary was generated by AI based on customer reviews.
Great and very cool looking option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for a sleek and intuitive thermostat. It doesn't have the learning of the more advanced model. I've had those in another house and we ended up overwriting the "smart" program anyway. I did have an issue with my network but it went away when I upgraded my router tech.
I would recommend this to a friendGreat unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great thermostat! You can control it from your phone. I get the house chilly on my way home from work
I would recommend this to a friendexcellent thermostat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although it took a while to figure out how to use it, after you do this, it is actually quite simple to operate. I like the fact that it provides all the needed information succinctly and in a manner which is easy to see and comprehend. Overall very happy with it... and it is pretty cool looking
I would recommend this to a friend- Cons mentioned:Connectivity
Not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unit not working not connecting to internet. Help!
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, Tony. Sorry you’ve run into trouble installing your Nest Thermostat. Here are a couple of troubleshooting steps to get your device back on track:
1. Check for a W5 help code: If your thermostat can’t see any nearby Wi-Fi networks, including your own, you may have a W5 issue. To access Network settings, press the thermostat ring and open the Quick View menu. Then, select Settings and turn the ring until Network appears. If you see an Error - nest.com/w5 message on your thermostat, go to Troubleshoot a Nest thermostat W5 code.
2. Restart your thermostat: On your thermostat, go to Settings and then Restart. After your thermostat has finished restarting, use the Home app to try to connect again.
3. Restart your router: Sometimes a router restart can get your network to show up on your thermostat.
Here’s a link with more details: https://support.google.com/googlenest/answer/9249211?hl=en#zippy=;
If you still have problems, don’t hesitate to reach out to us: https://support.google.com/googlenest/gethelp?
Good buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really cool thermostat. Only issue I can say is that the touch pad on the side isn’t the easiest to use but honestly don’t really adjust it thru the device much since have it to automatically adjust at certain times of the day.
I would recommend this to a friendGood but
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the thermostat. The only reason for it not getting 5 stars, is that it disconnects from google home every month. A quick restart resolves it,but still.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Zrocck94, thanks for writing a review. We're glad to know that you like the Nest Thermostat and we apologize for the disconnecting issue that you're having every month. This is not the type of experience we want you to have, and we're here to help.
You can try removing then re-adding the Nest Thermostat on the Google Home app to refresh connection and observe if you'll still experience the same issue.
If the issue persists or you need further assistance, feel free to contact us anytime and we'll be more than happy to assist you here: https://support.google.com/googlenest/gethelp
My first smart thermostat surely recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s amazing and easy to install and it’s amazing because I can control it through my phone and was a great customer service because i was missing and adapter and they send it to me for free
I would recommend this to a friend- Cons mentioned:Connectivity
Google needs to fix connectivity issues.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thermostat is difficult to connect to internet and Google Home App. Took numerous tries by myself and 2 different Best Buy contractors.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi BajaPete, thanks for bringing this issue to our attention. We're sorry for the difficult experience setting up and connecting the Nest Thermostat to your Wi-Fi network. We have a dedicated team of support specialists, ready to help you if you're still having some issues. You may reach out to us using this help page: https://support.google.com/googlenest/gethelp
Google Thermostat
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great thermostat for saving energy when I'm not home. Before this thermostat I just had a normal thermostat where you couldn't schedule when it would operate. It has significantly reduced my heating and cooling bills
I would recommend this to a friendGoogle does it again
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought the Nest Learning Thermostat E was great at its price point, but this is even better! It looks great and performs well while being sold at a very reasonable price point. The only drawback is the lack of learning capability, but that didn't affect me. A solid smart thermostat.
I would recommend this to a friendThermostats that work as advertised.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very nice to be able to control my thermostat via app on my phone from anywhere. I am very happy to have upgraded to the two new Nest Thermostat's I had installed.
I would recommend this to a friendHighly Recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the best product I have purchased. I can control my thermostat from my bed, or when I go out, before I get home. The only thing I didn't know, was that you need to buy in some cases the frame to hold it in place if you have one of those old thermostat. Highly recommend.
I would recommend this to a friendCheap, but it gets the job done
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as easy to setup as its grown up brother the “learning” version. But using the Google Home app makes it a little easier but its definitely not as user friendly.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi TotallyTubularTech, we greatly appreciate your feedback on Nest Thermostat, and we’re sorry to hear that you find it nt user friendly. Though the Nest Thermostat doesn't have a touch screen, you can use the touch bar on the right side to control your thermostat. You can swipe up to raise the temperature, swipe down to lower it, and tap to confirm. The display will show you how many minutes until your desired temperature is reached.
- Tap the touch bar to bring up the menu.
- Swipe up or down to select an option.
- Tap the touch bar again to confirm your selection.
We have help articles available online, or if you need real time assistance and guidance about the features of the Nest Thermostat, reach out to us at your earliest convenience here: https://support.google.com/googlenest/gethelp
Much better than the Nest 3rd generation
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace nest 3rd generation because I didn't like the integration of Nest App vs. the Google Home App (Home/Away almost never worked). I like the fact I can program the temperatures and the home/away works great.
I would recommend this to a friend- Pros mentioned:Overall performance
Great features but lower quality then big brother
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good thermostat but the regular nest is better and higher quality. It is very average but better looking for the price range. Only uses the google home app, I prefer the Nest app.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Jkatsten, thanks for taking the time to share your feedback with us. We are sorry if Nest Thermostat didn't meet your expectations.
Using a Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools. Also, it provides you with seamless integration with your other Google devices. We're always working to understand our customers' needs and expectations so that we can improve our products and offer more options. you need any assistance with any Google Nest products, please don't hesitate to contact us on Google Nest Help page: https://support.google.com/googlenest/gethelp
Smart Thermostat
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed for my parents and it made one great christmas gift!
I would recommend this to a friend:)
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my nest thermostat. So easy to set up and use when you’re out of town or on the way home!
I would recommend this to a friendGreat thermometer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up with the step by step process through the Google home app! Works wonderfully and easy to customize settings and schedules! Highly recommend
I would recommend this to a friendDecent thermostat for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent thermostat for the price, would have liked to have the outside temp display upon waking up. Had a trouble with connecting to wifi with my phone, had to use wife's.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, thanks for sharing your feedback with us about the Nest Thermostat, and we’re glad you find it a decent thermostat. It’s unfortunate to hear you had trouble with connecting the Nest Thermostat to your Wi-Fi, and we appreciate you for doing your best to resolve it. Having the ability to display the outside temp is a great addition to its features,and we'll pass this along to the right team for future improvements. Meanwhile, if you ever run into any concerns with the performance and functionality of the thermostat, let us know as our dedicated team is always here to help and guide you: https://support.google.com/googlenest/gethelp
Installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation. Step by step instructions are provided online. The c-wire is to assist with battery life is somewhat confusing. The battery life is short lived without the c-wire which is a black wire.
I would recommend this to a friend