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Customer Ratings & Reviews

Your price for this item is $99.99
The comparable value price is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 2221 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 2,222 reviews
  • Rated 4 out of 5 stars

    Google nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Works great with Runtal radiators. Can't automatically set schedules.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Ziggy47! We're glad that you chose the Nest Thermostat for your home. It's also great to hear that you had an easy time setting it up and that it works great with your Runtal radiators. We're sorry to hear you're having some difficulty setting up the automatic temperature schedule.

      If you haven't tried yet, you may try resetting the Schedule created on your Nest Thermostat to help fix the issue. We recommend writing down the wiring information so you can easily enter your thermostat's wiring if you accidentally do a full reset. To check your wiring information, go to the Settings icon on your Nest Thermostat, and then choose Equipment. You may want to do this for other settings such as system heating type and Safety Temperature as well.

      Once you've backed up all the important information, you can proceed with resetting the Schedule. Just go to the Settings icon on your Nest Thermostat again, and then and select Factory Reset and choose Schedule. Your thermostat will ask you to confirm your choice. Once you’ve confirmed, your thermostat will take a few moments to reset. You can now use the Quick Schedule to instantly create a temperature schedule for your thermostat as soon as you’ve installed it.

      For further help with any other support needs you have on Nest Thermostat, please feel free to reach out to our support team using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    The Nest Thermostat

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Nest thermostat works very well. It was easy to install and most importantly it helps my home stay comfortable in all seasons with a reasonable energy bill to top it off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm hot, now i'm cold. :)

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controls are a bit funky. But overall is a much more visually appealing and improvement of any other thermometer. You can even connect it to the phone and change the ac from there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install with good instructions, very user friendly and great ecosystem interface with other google / android products. And it makes the house look updated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd smart home device installed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the smart doorbell, we decided to get the nest to help save money & able to control with our phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install. The instructions are pretty easy to follow. The thermostat is very accurate and it looks pretty cool. Almost like an ornament.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic smart thermometer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install. Great to look at and easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ease of handling

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with the app and easy to follow and manage the system

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't end up working with my wiring.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because It was on sale, but it didn't end up working with my existing thermostat wiring.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi Eric, thanks for your review. We’re sorry to hear that your Google Nest Thermostat is not working properly with your wiring configuration. We recommend checking that all your wiring configuration was set up correctly; you can use this reference link to confirm the wiring: https://support.google.com/googlenest/answer/9452748
      If you need more assistance, please contact us at the following link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat! Didn't need the learning feature in other rooms of the house and opted for this one. Great price point for what it does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice one

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and hook up the existing google nest system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable but basic. Perfect for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works exactly how I need it to and for a fair price. Very basic but I don’t need it to do much more than work via google hub + google home app. Updated from a dumb thermostat so this has been great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    King of smart thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    King of smart thermostat as google is very intuitive and reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy did good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install looks great and works great easy to install on cell phone

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great choice if you want a modern thermostat, but don't want to spend too much. It has all the features that a regular thermostat needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, but had problems with powering the unit without a c wire. google sent me a new c wire kit so that was nice

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there vikingsrule, thanks for reaching out. We're sorry to hear that you had problems powering your heating and cooling system. It's great to hear that the common (C) kit was able to fix the problem. If you need further help, please consider contacting our support team once more. We'd be more than happy to assist you, if you can reach out to us via the Google Nest help page: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Its okay I guess

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does only basic ac functions which is not what i was expecting

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, DavidD. Thank you for sending in your feedback on your Nest Thermostat. We're sorry to hear that your experience with the device has been less than ideal. We want to know more details about your HVAC and help find ways we can improve the performance of your device. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most fun I’ve had since covid hit....working my new nest thermostat. We are older and the thermostat is on the second floor and it’s so easy to regulate the heat and cold from my phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pretty good. And I like the way it looks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek and elegant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old Nest thermostat. I upgraded to this, and it was worth it.

    I would recommend this to a friend