Customer Ratings & Reviews
- Model:
- GA02082-US
- SKU:
- 6427017
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.
This summary was generated by AI based on customer reviews.
Google should include the Trim Plate
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look of the new Thermostat. The touch pad control is also very responsive. However, I wish the trim plate would come with the unit.
I would recommend this to a friendI really enjoy my thermostat
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thermostat. That’s the design is amazing. It’s super easy to use. It’s super easy to hook up. And most the time your electric company has a rebate on them
I would recommend this to a friendWorks good for the price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love being able to control remotely. Wish it would sync with my Nest app. and not have to run through Google Home app.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey My3chis, thanks for the feedback you shared about the Nest Thermostat, and we appreciate that you love the remote features using your phone and app. We hear you, and we understand that longtime Nest users like you enjoy using the Nest app to manage and control your Nest devices. However, the Nest Thermostat is exclusive to the Home app because we wanted to create an integrated experience. Using the Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools and with seamless integration with other Google devices. A single place to set up, manage, automate, and control your home, including devices from other brands.
Here are some other benefits you can get by using the Google Home app with your Nest Thermostat:
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- You can use voice commands on your speaker or display to override a lock temperature.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
We’d be happy to share this with the right team for future improvements. If you need help with using the thermostat effectively in the Home app, please contact us anytime here: https://support.google.com/googlenest/gethelp
Easy-to-use
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took less then 30 minutes to upgrade my thermostat. It is so easy to use.
I would recommend this to a friendGoogle Nest is disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had nest gen 2 and worked great. Installed Nest smart and it would not connect to wifi. You can not manually set it up either. Researched and have heard this is a common problem. Went with Ecobee premium and no issues.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, Combs. Sorry you ran into trouble connecting your Nest Thermostat to your Wi-Fi network — we understand how frustrating that can be. Here are a couple of troubleshooting steps to get your device back on track:
1. Check for a W5 help code: If your thermostat can’t see any nearby Wi-Fi networks, including your own, you may have a W5 issue. To access Network settings, press the thermostat ring and open the Quick View menu. Then, select Settings and turn the ring until Network appears. If you see an Error - nest.com/w5 message on your thermostat, go to Troubleshoot a Nest thermostat W5 code.
2. Restart your thermostat: On your thermostat, go to Settings and then Restart. After your thermostat has finished restarting, use the Home app to try to connect again.
3. Restart your router: Sometimes a router restart can get your network to show up on your thermostat.
Here’s a link with more details: https://support.google.com/googlenest/answer/9249211?hl=en#zippy=;
If you still have problems, don’t hesitate to reach out to us: https://support.google.com/googlenest/gethelp?
Great from second thermostat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase for a second one - if your looking at this for your only get the learning one.
I would recommend this to a friendBasic capabilities; check compatibility
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for the cabin with mini boiler and radiant heaters. After spending much time trying to make the wiring work; finally searched on internet to find out unit not compatible with multiple setups including mine. I already had a Nest gen 3 on another zone and agent stated this would would work. Returned and replaced with more expensive gen 3. Definitely recommend gen 3 as prefer screen and rotary/push control of gen 3 over this unit.
No, I would not recommend this to a friendHappy customer here!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this. Easily to install and use. I find it easier to use with the Nest mini vs the Echo dot. Do make sure you check the compatibility with your HVAC system before buying.
I would recommend this to a friendGreat simple thermostat
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good thermast. Simple. But everything you need!
I would recommend this to a friendGreat smart thermostat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nest gets an A for their thermostat. I like the AI that is in this. It learns your behavior. So you find yourself not having to modify the room temperature as much.
I would recommend this to a friendNest
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install. Easy to use device. Well worth it.
I would recommend this to a friendIt works great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great. I have this one and the next gen at two different properties. It is definitely worth it to buy the next gen.
I would recommend this to a friendThermo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good, looks good, quick to turn on by phone!
I would recommend this to a friendVery convenient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE IT! So convenient. I use it for a rental property and its peace of mind to be able to adjust the temperature without having to take a trip there. Easy to install.
I would recommend this to a friendEasy installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality. Easy operate. Easy installed.Very nice design. Comfortable.
I would recommend this to a friendPerfect Thermostat
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect thermostat especially if you have a two story house and don’t feel like walking back and forth the stairs it’s all done from your phone and easy to install
I would recommend this to a friendGreat product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The use of this item is super simple, not to mention installation takes no time as long as you have nimble fingers for the wires. Cloud connection is SEAMLESS as well, all in all 10/10
I would recommend this to a friendHome owner
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, it makes my life easier with the “control on your hand” option
I would recommend this to a friendNest Smart Thermostat
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install! Wish I'd done it long ago. Just remember if current system is not powered, you'll a separate power supply for the thermostat.
I would recommend this to a friendLow key expensive
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ight. The WiFi thing breaks after a while to that’s not cool
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, WesZ. We appreciate your feedback on the Nest Thermostat. It's concerning to hear that the Wi-Fi connectivity becomes problematic over time. Connectivity issues can indeed impact the functionality and convenience of your devices. We want to know more about your concern, it's better to reach out to our dedicated team of specialists on the Google Help Center page here: https://support.google.com/googlenest/gethelp